Companion Feedback

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.




Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down

You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

  1. How many are signed up!?!

    Why can't we see how many players are in the event? Seems to be the best reason to have to use a stupid app that no one asked for, at least give us some sort of information that is useful! I can go grab something to eat if I know there are 3 players signed up and can judge when to head back if I can see players being added to a draft....

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  2. Companion app Android says no internet connection when I click on the event in my events that I'm hosting

    I set up an event on event link for an Arena event. When I log into my Companion App on Android I can see the event I created on event link under my events. When I click on the event in the app I get an error that says I have no internet connection. However, I definitely have internet. When I click retry on the app, it gives me the same error almost immediately. Please advise. I'm using android on my Samsung Galaxy Note 20 ultra on my wifi.

    9 votes

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    3 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  3. Can not leave events

    When an event organizer does not accept your join request the event stays in your list forever. There is no way to withdraw from the event.

    1 vote

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    0 comments  ·  Event Creation  ·  Flag idea as inappropriate…  ·  Admin →
  4. WoTC's politic - Creating sanctioned events

    Hello,

    I tried to reach the WOTC team to understand why WoTC hasn't give the go to Canada to host sanctioned tournaments.

    The Canadian Covid situation is fortunately better than United States and Europe. We have fewer cases by millions of people, we are 2nd country in the world with the most number of 1st dose. We are just behind the small country of Iceland.

    I would be happy to provide the official gouvernement websites to show more data.

    Our LGS are struggling enough that I believe that WoTC should at the very minimum give the go for sanctioned events.

    1 vote

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    0 comments  ·  Event Creation  ·  Flag idea as inappropriate…  ·  Admin →
  5. Random target/number generator

    Companion needs a random target selection generator function which allows you to input the number of possible targets as well as number of random target results you need. Chef's Kiss is a really interesting new card with so many possibilities I believe it is intimidating and that is why I do not see people trying to play with it. However, if players had a built in function within companion that could handle this card and other random effect cards, i believe this would open increase play with these types of cards and reduce stress, game delay, and errors associated with…

    1 vote

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  6. Where is the deck building?

    I saw a reference to the deck building UI in the notes but I'm struggling to even find it.

    1 vote

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    1 comment  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  7. Feedback - Dice Roller, Host Tab, Rulebook

    1. Change the goblin to a more recognizable MTG character or icon

    2. merge join/host tabs into one, they are identical, no reason they can't be on the same tab.

    3. Add a dice roll to the life counter, brighten the physical colors up and change the con flip animation to an actual heads/tails. or put "heads/tails" on the icon it lands on.

    4. Make a rulebook/judge tab so players can have access to the rulebook via hyperlinks (similiar to MTG Rules app on android), on the bottom half, put access to judge points of contacts that players can get familiar with in recognizing…

    1 vote

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  8. iOS Companion App crashes when trying to start draft event

    I was TO’ing a draft event today and tried to run two pods with the app. After starting the app and trying to continue past the seating arrangements, it will just crash. I had to think fast on my feet and found an online app I was able to use instead.

    That was a little unnerving as I was trying to deal with a good number of people and had to keep the event going.

    1 vote

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    0 comments  ·  Crashes  ·  Flag idea as inappropriate…  ·  Admin →
  9. Life total suggestion

    Please add life total option for two headed giant

    1 vote

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  10. Rotate life total

    Rotate life totals in the life tracker 90 degrees and 270 degrees so that I can put my phone on the edge of the table and have both players see both life totals easily (and so they are facing the same way).

    The life totals are geared to show each player their life total but it is just as important to see my opponent’s total and when it is upside down it adds mental strain that wouldn’t be there is both totals faced the same direction.

    This might not work as well for multi player games so maybe add it…

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  11. Round 1 companion

    Even though I registered for an event 6 hours before it started, the event still gave me a round 1 loss. ****** App.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  12. Display Time in Round

    you should have time in round displayed after match results are submitted. its very important to know.

    9 votes

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  13. Player cheated during draft, picked 2 cards out of the first pack all three packs, didn't say anything until after the cards were dealt

    Player ended up with a heavily consistent deck and had a large advantage over everyone else playing.

    1 vote

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    0 comments  ·  Event Creation  ·  Flag idea as inappropriate…  ·  Admin →
  14. Results entered when running an event in the Companion app reset when anything happens

    While I was running a Swiss event from the Companion app, results entered while waiting for all the matches to finish reset to 0-0 when I leave the app or change pages.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  15. What to do if internet connection is lost

    In the event that we lose connection to the server because of connection issues or a possible server downtime, should there be a way to cache the entered data and run with it and then upload when connection is restored? Just thinking there could be some possible headaches if this happens.

    1 vote

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  16. App doesn’t keep track of time in round

    The app should really keep track of time in round, it’s rather inconvenient as is.

    1 vote

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  17. I hate this App

    The local game store owner had us download this app for the Modern Horizons 2 release event. I thought it was a great idea that it would help with proper reporting. Ease of paring and standings updates. The app was a massive disappointment. It repeatedly asked me to join the event by having me enter the event code every time I tried to use the app at all. Whenever I would try submit the results it wouldn’t take the results and then kick me out and ask me for the event key again.

    Most importantly, this one was a massive…

    1 vote

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    0 comments  ·  Feature Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  18. Judge conf test event 4/10/2021 comment

    Hello! I was an attendee for the above-mentioned test event. During deckbuilding, the companion app shows only rules and tips, but never told me my seating for build.

    1 vote

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    1 comment  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  19. App says i dont have internet when i try to run one of our events so i cant a

    Can't manage events from my phone keeps telling me I don't have internet when I click one of my events to manage

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Need ability to manually repair

    Manually pairing players to fix an oopsie in recording a result or an error in the software is more frequent and important than it is being given.
    Just because some TOs use it improperly is not justification to remove that functionality from people who use it correctly.
    Repairing an entire round because of 1-2 messups is exceptionally disruptive, and a negative player experience that is being created by this lack of functionality.

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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