Companion Feedback
Welcome to the Magic: The Gathering Companion Feedback Page
To Report a Bug or Provide Feedback
Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.
Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)
If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.
If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.
Example: Shivan Dragon doesn’t work
Choose the Category that describes your problem.
Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.
- Summarize the problem
- List the steps you took that led to the problem
- What was the result that happened when you followed those steps
- What was the result you expected to happen when you followed those steps
Example: The life tracker didn’t track my life.
- Open the life tracker and start a game
- Try to remove or add life to my life total
- Actual: my life total didn’t change
- Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:
317 results found
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Gatherer mobile does not support the use of quotes to restrict searches (like the website does)
The card database portion of the companion app does not allow for the use of quotes to force a text search to exactly match the phrase being searched, while the website version DOES allow this. The companion app should be updated to allow this feature.
Ex. Searching for rules text formatted like: "when a creature enters" results in a search where any of those words appear on the card, not necessarily in that order. When searching for the same rules text and using quotes on the website you will only get cards with that exact phrase.
1 vote -
Legality of card not consistent across your platforms.
Wizards, which is it? One platform says yes, one no.
1 vote -
Duplicate rulings
Some cards have the same ruling listed twice
1 vote -
100% Downpair rate
How come at multiple lgs I am the person that gets literally allways downpaired. That's not na exaggeration. If there is some in my breaker range getting downpaired it's allways me 100% of the time. It's really infuriating since it cost me mutliple top8 due to breakers alone. Is it somehow ID bound or what's goin on? Seriously considering selling all my cards because it gets me so mad allready playing paper events. Considering quitting magic all together.
1 vote -
Keep getting added to pre-release events that I'm not at.
Seems that someone has my email and they're adding me to prerelease events that I'm not actually participating in. Is there some way to prevent this? I can't drop from the event because it never launches.
2 votes -
For an event at a store I have organizer privileges in, I can’t use companion as a player anymore.
When I am playing in an event for a store that has me in EventLink as a SK or admin, I see the screen in the attached photo when I enter the event code to view pairings as a player.
2 votes -
Add a QR code join option
Add an option to scan a QR code to join events faster.
27 votesGreat idea! This is something we’ve discussed and have on our backlog for future delivery.
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Event Final Standings
After playing an event with the Companion app, I was not able to find the final results of the event in Companion. However, the results did exist, as I could access them through the alert message that Companion sent to my phone's operating system at the end of the event.
It is annoying that the final standings of an event cannot (apparently) be found through Companion itself, even though they are actually generated (as they should be).
3 votes -
Removing an event
Could we get a way to remove an evnt that you already played or if you join a wrong event. Because you used a wrong code or something.
So your'e homescreen is not full of events that have passed or are not playing in. Some disapear but some stay1 vote -
Game win percentage can be recorded incorrectly
At a draft event yesterday I noticed a situation where game win percentages reported in the Companion app seemed to be incorrect. After each round, game win percentages averaged to higher than 50%, despite there being six players in the draft pod with no byes. A screenshot from after round 2 is attached. I believe this happened because players who lost 2-0 were given game win percentages of 33% for the round in some cases (while their opponents correctly got game win percentages of 100%). This was especially obvious after round 1 (I didn't get a screenshot at that point)…
1 vote -
"Get Started" then BACK loses pairings
I was playing with friends and using the companion app, which we find very helpful, so thanks!
One issue we were having was, the host would press the "get started" button too soon, and didn't want to start the timer yet. So he'd hit "back," and we'd lose the pairings altogether. He did this twice! I guess the get-started button is too alluring. Maybe an "are you sure you want to start the timer?" pop up would fix this. Or saving the pairings somehow.
Sorry I don't have any info on what kind of phone he was using.1 vote -
push
I cannot push the button in red frame of uploaded file.
I think I cannot push the red frame button because yellow frame icons are superimposed over the button.
The same accidents occurs on other screens. ( ex. submitting result )
1 vote -
Events
Keep a history of previous events so we can see how we placed in the past.
6 votes -
Advance Search Soft Lock
UI won’t let me click advance search because the new screen selector at the bottom covers up the button
1 vote -
Match results reset to 0 while trying to enter them
On iOS if you are tracking life and click back to event to enter your match results and quickly tap the buttons for the match results, it will briefly update to the correct values before resetting to 0-0 forcing you to re-enter the results. If you aren’t playing close attention it’s easy to accidentally enter a 0-0 result.
1 vote -
User Feature Suggestion
It would be great if this app was more social friendly. A friend of mine is in a local RCQ right now. It would be great if I could add him to a friend list and see how he is doing as the day goes.
2 votes -
Preferred Pronouns on Pairings
Would be excellent to be able to have the app show your preferred pronouns on listing as a friction free easy method for everyone to have that information
26 votes -
New discovery idea
Can a feature be added where I can “join events near me”? Where the app is aware of events near my location and shows them in “join events” Tab.
1 vote -
Lose
nice to meet you.
I am an event worker at a certain Japan Card shop.
When I participated in the event at the shop where I work or on the go,
Matching is supposed to be displayed on the MTG Companion screen, but only my app shows the screen "Loss", and I'm always in trouble because I can't figure out who my opponent is.I think it's probably because I'm running WEL with my account.
The app is updated every time the latest version comes out, but I've been having this bug for about a year now ;(
Is there…
1 vote -
Make card database available offline
It would be nice to have the card DB available while offline. While having it a forced download might bloat the app size, it would be nice to have the option to download all the cards for use without wifi.
2 votes
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