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SpellTable Bugs & Product Suggestions

Before You Create a New Report


Before creating a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a device name or specific feature.

Example: webcam not found (Note: Partial words may not bring up results, we recommend to try webcam instead of cam or web cam)

If your issue has been reported already, click the VOTE button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful.
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For New Reports


If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Logitech Camera doesn’t work

Choose the Category that describes your problem.

Use the Describe your idea field to detail what happened, and provide the following information to allow us to investigate the issue:
  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps
Example:
Logitech C922 can’t be selected as a camera
Category: Camera Bug
  1. Open SpellTable and start or join a lobby
  2. Select the gear icon to configure inputs
  3. Actual: No input devices are detected under “Camera Source”
  4. Expected: My camera can be selected for “Camera Source”
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Additional Information to Provide


You can provide additional information that can also help us perform an investigation quickly. Great information to include:
  1. The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
  2. The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
  3. Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
  4. A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
  5. The last are simple checks for any camera/microphone issues you might encounter:
  • Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
  • Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
  • Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
  • Tested your camera is working with Online Mic Test

208 results found

  1. Spelltable camera feed bug: feed shows black bars on each side, obstructing left and right edge of the video

    Camera: HD Pro Webcam C920, front-facing laptop camera, any other device I tried it on

    Issue: A few days ago (at the time of writing) black bars suddenly appeared on the side of the video feed, obstructing the left and right side of the video. This has been the case for every browser that I have tried it on (Firefox, Chrome, Edge) and for every device I connected.

    Image 1: how it was before, you can see the left and right edges of my playmat

    Image 2: you can see how the black bars obstruct the left and right, the…

    119 votes

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    24 comments  ·  Camera bug  ·  Admin →
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  2. The "Create Game" button on spelltable doesnt work

    I am signed into spelltable and I select "Create Game". I enter the appropriate info and click "Create". After a few moments of loading, the game creation screen fails to load and resets.

    64 votes

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    34 comments  ·  Lobby bug  ·  Admin →
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  3. Cannot Scan Enemy Cards

    Hi, when in spelltable the card scanner only works on myself, but not on my opponents. it does not even try to scan them. I am on a mac and ive tried every browser. could you help me?

    • I use Chrome, but have tried every browser
    • Smartphone
    • MacOS 12.0.1
    • no error code or message
    • there is no border around any cards of the opponents, only around my cards, so the AI only searches my cards, but does not even try to scan the other cards
    59 votes

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  4. Stuck in Loading Screen

    spelltable just will not load, its just sits at a loading screen indefinitely! I have tried reseting my router, reseting my computer, turning off ad blocker, clearing cashe and cookies, using a different browser and nothing is working! please help as i would like to play some magic and cant at the moment!

    57 votes

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    24 comments  ·  Lobby bug  ·  Admin →
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  5. Cannot Scale Warhammer 40K Commander Cards

    Spelltable does not show Warhammer 40k Cards, recognizes as a different card.

    39 votes

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    10 comments  ·  Camera bug  ·  Admin →
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  6. Unable to read other players' cards

    I am only able to see my own cards identified by the codex. Other players can see my cards, and each others' cards, but nothing happens if I click on theirs, in any view.

    I've tried on Chrome and Firefox, incognito and not, accepted every cookie and enabled every permission, disabled every extension, and still no results.

    I attempted to open two support tickets, but they were deleted (not closed; they no longer appear in my activity history) without any response.

    This is really killing my ability to enjoy the game, because I keep having to interrupt more veteran players…

    35 votes

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    4 comments  ·  In-game bug  ·  Admin →
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  7. New sets still unscannable

    The Warhammer 40k cards, Unfinity cards, AND Street Fighter cards are not recognizable by any cameras.

    34 votes

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    1 comment  ·  Lobby bug  ·  Admin →
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  8. Add More than 4 Players

    Hi, I'd really like spelltable its a very awesome software for playing commander. Could you perhaps allow more than 4 players to play at a table?

    33 votes

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  9. Unable to Locate or Create a Game

    No games available, games refuse to be created, have tried across 4 players' accounts. Spelltable not working, known problem for the last 5 hours of this ticket. Trying to load an older existing room places in loading menu limbo with no end.
    Thanks

    29 votes

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    0 comments  ·  Lobby bug  ·  Admin →
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  10. Receiving error : Exiled

    Receiving error : Exiled - it looks like you navigated away from the page or you were removed by the host. Click rejoin to go back into the game or go to the lobby to find another game. I bought two new windows 10 computers and got the same error. It works fine on my windows 7 machines... I am the host and just testing my own room and getting exiled. Is there a setting that needs changed? Please help! Thanks

    26 votes

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    5 comments  ·  Lobby bug  ·  Admin →
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  11. Camera Stuck in 4:3 Aspect Ratio

    I have an Ifroo 1080P webcam that is showing up as a 4:3 aspect ratio on Spelltable instead of 16:9.

    I am not able to change it, despite the settings on my PC showing it as 16:9.

    21 votes

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    12 comments  ·  Camera bug  ·  Admin →
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  12. "Trouble Using Your Device"

    The past couple weeks my camera has been stuck in 4:3 ratio, but still connected to spelltable. As of last night when I create a room spelltable wont even see my camera and says "having trouble using your device". Ive reset permissions and cache, made sure nothing else is using it, even tried a different camera, still the same result. Also, for what its worth, before it says that its having trouble using my device the "connecting to servers" message comes up which ive never seen before.

    19 votes

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    3 comments  ·  Camera bug  ·  Admin →
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  13. Received Error; Device Not Detected

    it says stream error device not detected even though my browser can see the camera fine

    19 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  14. spelltable codex infinitely loading

    I've double checked my settings and permissions. I've changed to chrome, im using logitech c920 pro, but i dunno what gives. i even disable my ad-blocker. nothing. i even tried changing firewall permissions for the browser. still nothing. i checked bandwidth in game. plenty of out-going, but nothing incoming.

    18 votes

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    6 comments  ·  In-game bug  ·  Admin →
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  15. Black Screens

    Camera shows in preview, after joining shows all black screens.

    18 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  16. camera flipping

    when using mobile camera as per normal
    1. join lobby on pc to get qr code
    2. scan qr code on phone (back camera is working to scan/in other apps)
    3. attempt to swap camera does not work (ie to change to back camera), can join using the front camera but quality is bad + its the front camera so not really useful.
    4. upon attempting to swap to back camera it is stuck in a loading icon and no video

    17 votes

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    7 comments  ·  Camera bug  ·  Admin →
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  17. Joining a game, all opponents have black screens

    While trying to play a 1 on 1 game with a friend, my end shows my webcam just fine, but their screen is black. On their end, they see both their own and my webcam. We've reloaded the same lobby over and over, loaded into a new lobby and reloaded that one. They also can't hear me in lobby but I can hear them in lobby. We are both using webcams with separate mics and have the settings set so our mic/webcam of choice is the default option. Any idea on how to fix it?

    17 votes

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    1 comment  ·  In-game bug  ·  Admin →
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  18. Webcam very zoomed in on spelltable, nowhere else .

    Camera is zoomed in, i lose like 1/3 or 1/4 of the Picture this occurs only in Spelltable. I use Firefox and Logitech C922.

    16 votes

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    2 comments  ·  Camera bug  ·  Admin →
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  19. Planechase Integration

    Please add Planechase support to Spelltable!

    16 votes

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  20. Camera and microphone not working in game

    In the lobby, my camera works fine, and in-game, my camera light indicates that it's on and being used, but I have a black screen and can't see any of my opponents' screens. I also can't hear my opponents and they can't hear me. I tested a Facebook call and a Discord call and confirmed it wasn't a hardware issue. Both apps used the camera and microphone without a hitch.

    The only thing that has changed since my last successful game three days ago was a new router, but even though I've made sure to set spelltable as an exception…

    16 votes

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    1 comment  ·  In-game bug  ·  Admin →
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