SpellTable Bugs & Product Suggestions

Before You Create a New Report


Before creating a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a device name or specific feature.

Example: webcam not found (Note: Partial words may not bring up results, we recommend to try webcam instead of cam or web cam)

If your issue has been reported already, click the VOTE button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful.
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For New Reports


If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Logitech Camera doesn’t work

Choose the Category that describes your problem.

Use the Describe your idea field to detail what happened, and provide the following information to allow us to investigate the issue:
  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps
Example:
Logitech C922 can’t be selected as a camera
Category: Camera Bug
  1. Open SpellTable and start or join a lobby
  2. Select the gear icon to configure inputs
  3. Actual: No input devices are detected under “Camera Source”
  4. Expected: My camera can be selected for “Camera Source”
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Additional Information to Provide


You can provide additional information that can also help us perform an investigation quickly. Great information to include:
  1. The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
  2. The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
  3. Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
  4. A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
  5. The last are simple checks for any camera/microphone issues you might encounter:
  • Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
  • Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
  • Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
  • Tested your camera is working with Online Mic Test

  1. Unable to Locate or Create a Game

    No games available, games refuse to be created, have tried across 4 players' accounts. Spelltable not working, known problem for the last 5 hours of this ticket. Trying to load an older existing room places in loading menu limbo with no end.
    Thanks

    23 votes

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    0 comments  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Cannot Scan Enemy Cards

    Hi, when in spelltable the card scanner only works on myself, but not on my opponents. it does not even try to scan them. I am on a mac and ive tried every browser. could you help me?

    • I use Chrome, but have tried every browser
    • Smartphone
    • MacOS 12.0.1
    • no error code or message
    • there is no border around any cards of the opponents, only around my cards, so the AI only searches my cards, but does not even try to scan the other cards
    22 votes

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    9 comments  ·  In-game bug  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Stuck in Loading Screen

    spelltable just will not load, its just sits at a loading screen indefinitely! I have tried reseting my router, reseting my computer, turning off ad blocker, clearing cashe and cookies, using a different browser and nothing is working! please help as i would like to play some magic and cant at the moment!

    16 votes

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    5 comments  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Card Identification Issues

    I use the latest Firefox (has happened through several browser updates but I'm currently running 93.0) on Windows 10. My webcam is a Logitech 4k something or other, but the problem will happen when clicking on other players' boards and happens with at least all 3 of my regular group, each of whom uses a different (I believe) but unknown to me webcam.

    The problem really is just when I click a card and then player who is being displayed changes before the card identification is able to complete.

    I do not get an error code, it just has the…

    12 votes

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    2 comments  ·  In-game bug  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Received Error; Device Not Detected

    it says stream error device not detected even though my browser can see the camera fine

    10 votes

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Black Screens

    Camera shows in preview, after joining shows all black screens.

    8 votes

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Unable to read other players' cards

    I am only able to see my own cards identified by the codex. Other players can see my cards, and each others' cards, but nothing happens if I click on theirs, in any view.

    I've tried on Chrome and Firefox, incognito and not, accepted every cookie and enabled every permission, disabled every extension, and still no results.

    I attempted to open two support tickets, but they were deleted (not closed; they no longer appear in my activity history) without any response.

    This is really killing my ability to enjoy the game, because I keep having to interrupt more veteran players…

    7 votes

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    0 comments  ·  In-game bug  ·  Flag idea as inappropriate…  ·  Admin →

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  8. In-Game Chat

    To be able to chat with your playgroup would help alot. Being able to enter cardnames that can not be found (bad camera) or to share decklists, discord information, rulings etc... was requested alot during my time on spelltable.

    7 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Unable to Use Phone as Webcam

    My play group and I have tried to use our phones as webcams for this. And it works awesome for the host of the room.
    However who ever is invited and tries to use their phone has issues. The whole site transfers to the phone and the site on the computer doesn't function. The display, camera, microphone all gets routed through the phone.
    We have a wide mix of android and apple devices and it happens for all of us.
    Is there anything we can do about this? We have tried for a few hours to fix it but have…

    7 votes

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Add More than 4 Players

    Hi, I'd really like spelltable its a very awesome software for playing commander. Could you perhaps allow more than 4 players to play at a table?

    6 votes

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    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Unable To Join Game

    When trying to join a game I got the same issue. I have to let it sit on joining for 10-20 minutes before it will actually connect.

    My pod finished a game before I connected.

    6 votes

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    0 comments  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Add a Turn counter

    So my friend group likes to know how many turns a game took and it would be really helpful to be able to do it on the site instead of trying to keep track outside of it.

    6 votes

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  13. Receiving error : Exiled

    Receiving error : Exiled - it looks like you navigated away from the page or you were removed by the host. Click rejoin to go back into the game or go to the lobby to find another game. I bought two new windows 10 computers and got the same error. It works fine on my windows 7 machines... I am the host and just testing my own room and getting exiled. Is there a setting that needs changed? Please help! Thanks

    6 votes

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    1 comment  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Spelltable Codex wont Load?

    Basically when I log in to play with friend they have no issues but I'm only able to detect my own cards and when they try to load its a little white error box and loads the cards on the list as just title and black, not the actual card or image of it.

    1. Logitech 1080p Webcam
    2. Windows 10 or Chromebook
    3. Chrome or Edge
    4. Attached Image of cards not properly loading
    5 votes

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    0 comments  ·  In-game bug  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Joining a game, all opponents have black screens

    While trying to play a 1 on 1 game with a friend, my end shows my webcam just fine, but their screen is black. On their end, they see both their own and my webcam. We've reloaded the same lobby over and over, loaded into a new lobby and reloaded that one. They also can't hear me in lobby but I can hear them in lobby. We are both using webcams with separate mics and have the settings set so our mic/webcam of choice is the default option. Any idea on how to fix it?

    5 votes

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    0 comments  ·  In-game bug  ·  Flag idea as inappropriate…  ·  Admin →

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  16. QR Code Doesn't Link to Camera

    Hello,
    I have problem when Iam trying to join to the game and try to connect my audio/video via mobile phone with QR code. it directs me to the main screen of the game and not to the link where iam using mobile as camera. It happens only when iam trying to join game. If I create game it works fine. Can you pls help.

    Thank you

    5 votes

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    1 comment  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Players Unable to See Each Other

    I meant to add that this is happening while both of us are on our phones. For some reason he can see himself in the window and is able to see me but I am unable to see him. We've tried everything to resolve with no luck. Any additional help would be greatly appreciated.
    Thank you very much

    5 votes

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Add a Friends List

    It would be nice to have a feature that if you enjoy playing with someone through SpellTable, instead of trying to get their contact info or discord profile, there could be a friends list or something to that effect that would be built within SpellTable.

    5 votes

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  19. Highlight a card for all players

    I would like to see a feature where I, as a player, can select one specific card and highlight the scan version in every player's screen. It can be manually highlighted, for example in a resolution phase, or automatically highlighted for every card added to the battefield.

    4 votes

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  20. Spectate View Options

    Hello. When I spectate a game I cant change they way I view the game. I can only have it in focused layout which is not very nice for spectating a commander game. Please add the ability to change this.

    4 votes

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