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AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast)

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178 results found

  1. Draft recorded a loss for a canceled game

    218 votes

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    24 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    I queued for a Premier Draft of Neon Dynasty and I clicked cancel after having waited over twenty seconds.
    I play a Standard Ranked game and come back to play my draft and I suddenly have a loss for a game I didn't even play.

  2. Where does the fifth copy goes? And mastery pass

    1 vote

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  3. Couldn't see picks during Draft

    778 votes

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    98 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) supported this idea  · 
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    During the pick phase of the draft the game suddenly stopped and my event was ruined.
    As you can see from the packs near my avatar icon it was my turn to pick a card, but i was not able to see the cards. So it was impossible to me to finish my pick phase of the draft.

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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    When drafting from a spellbook, the card is not displayed and cannot be drafted.

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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Draft card can not be seen and not picked by clicking. UI auto pick another card instead.

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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    I was unable to choose my cards when I was drafting as my cursor would not choose the card I clicked on and the entire description of what the cards do disappears. It started picking at random.

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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Draft card can not be seen and not picked by clicking. Can't submit deck. Found that UI auto pick another card instead.

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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  4. Game Freezing / Disconnecting

    63 votes

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    18 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    I was in a draft game and as soon as I played Kura, the game froze for a couple minutes and I got disconnected. When I reconnected, my timers had been used up and enough turns had passed where I lost.

  5. Win counted as a loss

    200 votes

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    17 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    at 3 wins 1 loss in neon arcade and i wasn't expecting a bug so I didn't get a screen capture before and after.

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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    I was playing in a neon dynasty premier draft, I had a dominating position when the game showed a Victory Screen. Once it got back to the event page however, there was no record of my having won that game.

  6. Ecologist's Terrarium

    2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    I cant select a land in my deck to take and i can only shuffle it with out take my land ( the card is effect of ecologist’s terrarium) i cant use this effect i play a terrarium (artfact) , then i cant take land in my library , i can only resume with out take the land but the land is very important to me in this situation, when i press on land i dont see nothing, how can see in the video i cant take the land

  7. Quick draft crash doesn’t return me to match. New match shows transparent cards. Restarting app gives loss to match.

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  8. The Long Reach of Night Bug

    379 votes

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    29 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  9. draft

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  10. Game is Crashing

    3 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  11. Mana Emptied From Pool Bug

    2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  12. Kami's flare not triggering

    2 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) shared this idea  · 

  13. Unable to properly interact with the graveyard with Shigeki, Visionary of Jukai Channel.

    52 votes

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    16 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Three times i used Shigeki, Jukai Visionary on my turn and chose a land, each time the land completely disappeared. I then did it a 4th time on my opponent’s turn and received the land, but lost the ability to replay him.

    My opponent later used the Reconfigure ability of a creature to unequip it, except visually it remained equipped so when i went to attack he had one more creature than the game displayed causing me to lose advantage due to it.

    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) shared this idea  · 

  14. Earn a new deck stuck at 0:00:00

    2,235 votes

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    890 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Unlock A New Deck Timer Stuck at 0:00:00.

    The "unlock a new deck" quest is frozen and doesn't reward a new deck nor does it update at all.

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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  15. Color Challenge Network Error

    1,627 votes

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    567 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    I'm experiencing the known bug where I'm unable to complete stage 5 of any color challenges as I receive the network error message.

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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    I've completed all the color challenges but I don't have the pre-built decks on my account. And when I try to go to the color challenge for any of the colors, it tells me I've completed them. Then when I try to play one of the color challenges I get a network error.

  16. crash when selecting a deck

    194 votes

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    83 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  17. No Event Reward Premier Draft Crimson Vow

    3 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  18. historic brawl

    3 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  19. Can't Edit Draft/Sealed Decks