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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10234 results found

  1. Agatha's Soul Cauldron Bug

    Opponent had Tersa Lightshatter in play and had only Vivi exiled with Agatha's Soul Cauldron. Somehow, his Tersa used the activated ability of Voldaren Thrillseeker from his graveyard (sacrifice to deal damage equal to creature's power to any target) to kill me.

    Expected behavior: creatures with +1/+1 counters should only have the activated abilities of the creatures exiled with Agatha's soul Cauldron.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Can't' cast Shardmage's Rescue when opponent casts Go for the Throat

    When an opponent casts Go for the Throat, I am unable to cast Shardmage's Rescue. There is nothing in ither card that suggests this shouldn't work.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. flashback for free with omniscience emblem

    The omniscience emblem (special draft format) seems to allowing players to flashback for free as well. My opponent just chained two Sorceress's Schemes for infinite mana.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Card search issue that caused by unicode equivalent

    For smooth communication, this issue written in English.

    I have tried searching “ライフ” that means “life” in Japanese. But search result also showed “library” related cards. “library” spelled in Japanese is “ライブラリ”.

    This issue caused by unicode equivalence in card database. Card texts in database were stored as combination of Japanese charactor “フ” and Japanese diacritic dakuten “゛”.

    This issue often happens when windows software reads text written by macOS.

    It is very irritating. Search results should not include unrelated cards.

    2 votes

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  5. Mastery Pass Rewards Not Received

    I completed level 49 of the Mastery Pass today. I have already purchased the Mastery pass to receive the extra rewards. I should have received 2 mythic rare cards from the Final Fantasy set but did not receive anything.

    Thanks,

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  6. Midgar, ciry of mako

    Had a black and two power stones available and wouldn't let me cast the adventure side.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Vincent's Limit Break

    Just lost few games in a quick draft because the game crashes every time I tried to play Vincent's Limit Break.
    After rejoining the match it was already new turn, so too late to recover.
    After replaying Vincent's Limit Break after rejoining, the same thing happened again.
    Played on Android Phone, never had problems with game crashing until this situation.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Stuck in Waiting on Your Opponent

    I am Stuck since more than 30 minutes on "Waiting on your oponent" to choose who plays first.
    I guess if I concede my Opponent wins the Draft round.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Ultimecia

    Lost a final match of a draft event due to Ultimecia not transforming with all available mana. Very frustrating!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Extremely Rigged part 2

    I will add everyday the situations I see that are near impossible that happen in real life.

    This time is 9 mana cards for 4 playable cards.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Anafenza Support Mechanic Not Working with ties

    Anafenza, Kin-Tree Spirit or possibly the "support" mechanic in general is currently bugged where the "support" ability will not provide a +1/+1 counter if you have a tie for creatures you control with least toughness.

    I've lost a couple matches due to this bug...

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Win not recorded in Premier Draft

    I just won a game of Aetherdrift premiere draft, and won. The opponent conceded around the time i moved to combat.

    Afterwards, the MTGA client said "failed to update data"

    It forced me to reconnect, and I do not have a win registered in the event.

    This persist acoss restarts.

    Have i been cheated?!

    This happened at around 10:30pm pst, 3 March 2025.

    please refund

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Achievements not being recognized.

    I played a game where I should have received four achievements, mill-licious, down but not out, keyword soup, and going ultimate, I did not get credit for any of them. I am playing on a PC windows 11.

    5 votes

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  14. Agatha's Soul Cauldron

    I acquired the card Agatha's Soul Cauldron, but it didn’t work as expected. During my last ranked match, I exiled a creature with flying and another with lifelink. I placed a +1/+1 counter on my creature, but it didn’t gain any of those abilities. The card simply didn’t apply the effect as described.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. attacking creature destroys aetherspack while equipped

    Doors of Durin put a ghalta into play attacking an equipped aetherspark

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. BO3 sideboard BUG

    I cant play BO3 because sideboard is broken. I cant see all my 15 cards there and managed them. As you see on screenshot - it also 8 cards in sideboard and i cant play normally. Please help... Iam very disrupting :((((

    48 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Packs not counted

    I bought six packs of the most recent set and they’re not showing on my little counter that I’ve bought them, it only shows that I have only one pack bought

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  18. Cunning Azurescale shuffles the deck (and should not)

    The Seek ability of Cunning Azurescale // Diving Dive shuffles the deck, but Seek is not supposed to do this. Please fix.

    1 vote

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  19. Android freezes when Prowess is triggered

    Played on Android phone. Since last update game freezes when Otter with prowess triggers and that trigger is next in line on the stack.
    Then I have to quit and restart the app to continue the game
    Played several games and keeps happening when this prowess triggers

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Room cards cause android to crash

    Trying to look at room cards on Android causes the game to crash. Tested it out multiple times we and it doesnt seem to matter what specific room card it is. Fix your jank client please.

    1 vote

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