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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24704 results found

  1. sideboard incomplete

    After the Outlaws of Thunder Junction Update, all of my decks are missing cards in the Sideboard. Sideboard says "15 Cards" but only shows 7. Some other decks only show 4 of the 15 cards. This is occuring in Historic, Traditional Historic, Standard and Traditional Standard decks. When Adding cards to an empty sideboard, some show up and other do not even thought the count increases.

    384 votes

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  2. 1,072 votes

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    232 comments  ·  Gameplay  ·  Admin →
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  3. 523 votes

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  4. Explorer Anthologies

    Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:

    859 votes

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  5. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    551 votes

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    196 comments  ·  Gameplay  ·  Admin →
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  6. Soaring Sandwing plainscycling

    I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.

    200 votes

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    99 comments  ·  Gameplay  ·  Admin →
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  7. Unable to Click in Mac Client after KTK Update

    Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.

    183 votes

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    91 comments  ·  Gameplay  ·  Admin →
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  8. Error Updating Data PC and Mobile

    After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.

    96 votes

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  9. Calamity, Galloping Inferno creates two tokens instead of one.

    Calamity, Galloping Inferno (OTJ 0116) created two tapped and attacking creature tokens when I think it should only be making it once. on my main phase, I saddled it with one other creature. When I declared attackers, two tokens were created. This happened 4 times over three matches.

    85 votes

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    24 comments  ·  Gameplay  ·  Admin →
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  10. Obtained cards tagged as new but were already owned

    cards already owned being tagged as new

    231 votes

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  11. 138 votes

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  12. Remove Digital-Only Cards from the Timeless Format

    The timeless format is a big step forward and many players, including myself are excited to start playing it.

    However, the constant pushing of digital only designs and pursuit of empty slogans such as "all cards on arena are legal" add nothing to the excitement and health of the format, many players would rather a true to paper experience with as little digital designs as possible.

    Please consider removing alchemy from Timeless.

    161 votes

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  13. Calamity, Galloping Inferno saddle triggers

    I saddled [Calamity, Galloping Inferno] with [Prickly Pair] and attacked an enemy planeswalker.

    See portions of the log around 4:46:17 PM (gameStateId 346-359):

    [137905] [UnityCrossThreadLogger]4/16/2024 4:46:17 PM: K74UNEOZYZC7VGWRSOXZWT42MM to Match: ClientToMatchServiceMessageType_ClientToGREMessage
    {
      "requestId": 197,
      "clientToMatchServiceMessageType": "ClientToMatchServiceMessageType_ClientToGREMessage",
      "timestamp": "638488971777989364",
      "transactionId": "4e36666e-8624-4e8b-98b7-e84c8d546408",
    

    The correct behavior is for two token copies ("Repeat this process once") of [Prickly Pair] to ETB tapped and attacking, and for two mercenary tokens to be created as the token copies' ETB triggers resolve. That didn't happen.

    Instead, only one token copy (instanceId 308) was created. Thus, only one ETB trigger to create one red mercenary token (instanceId 312).

    69 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  14. 2 votes

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    108 comments  ·  Gameplay  ·  Admin →
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  15. 234 votes

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    62 comments  ·  Events  ·  Admin →
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  16. Cannot submit deck, trouble connecting in direct matches

    Not able to connect in direct matches, notification saying cannot submit deck than kicked off.

    152 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  17. sideboard

    Sideboard won't list all the cards in the sideboard

    58 votes

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  18. 55 votes

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  19. Best of Three Sideboard View Battlefield Bug

    After the recent update when playing a best of three match, after round one when sideboarding you can no longer click on the "View Battlefield" button to view the state of the game before the end of the game.

    Now the only thing you see is a black screen. This is on a Windows 11 PC.

    73 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  20. Calamity, Galloping Inferno doesn't work properly

    Calamity, Galloping Inferno does not create the second copy of the creature that saddled it if I am to declare what object to attack with the first copy. (when there is Invasion of Zendikar on the field in this instance, but I assume it will behave the same if there is a planeswalker that I could be attacking)

    54 votes

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    2 comments  ·  Gameplay  ·  Admin →
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