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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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15604 results found

  1. Ninja's Kunai.

    Using the ability granted to a creature by the effect of "Ninja's Kunai" will sacrifice all permanents you control and repeat the effect for each one sacrificed. This results in 21 damage if you control 7 permanents, which can be consistently achieved on turn 4. This is likely a similar bug to the one affecting "Citizen's Crowbar".

    842 votes

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    381 comments  ·  Gameplay  ·  Admin →
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  2. 344 votes

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    97 comments  ·  Gameplay  ·  Admin →
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  3. Touch screen not functional after update

    touch screen does not work for many people after the update

    473 votes

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  4. 275 votes

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    115 comments  ·  Gameplay  ·  Admin →
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  5. 159 votes

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    67 comments  ·  Events  ·  Admin →
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  6. ipad overheat

    Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client

    470 votes

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  7. 337 votes

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  8. Cards changing during drafts

    During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.

    However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.

    Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.

    1,792 votes

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    146 comments  ·  Events  ·  Admin →
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  9. Critical - Citizen's Crowbar boardwiping own board.

    Since 20 or 21st of march;
    When playing citizen's crowbar and activating it's power to sacrifice the crowbar and destroy an artifact or enchantment, it also destroys all permanents you control on the board, lands, other artifacts, etc.

    Step 1 - Play Citizen's Crowbar
    Step 2 - Sacrifice it and target an artifact or enchantment (In my case they were enchantments)
    Step 3 - Your board blows up.

    142 votes

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    16 comments  ·  Gameplay  ·  Admin →
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  10. Color Challenge stuck on resume

    I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me

    112 votes

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  11. Product Suggestion Leave Historic Alone

    With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.

    2,294 votes

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    632 comments  ·  Gameplay  ·  Admin →
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  12. Citizens Crowbar Destroying Lands

    Citizens Crowbar destroyed all my creatures and mana after I sacrificed it to destroy an enchantment.

    110 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  13. Audio Bug: Audio desyncs then no audio

    Since July 2022 update, after playing a few short games or even one long game, audio becomes de-synced, and then audio cues stop playing, then all audio drops out. Restarting the program fixes it until it happens again after just a few matches. No other problems with game, my audio, or my PC.

    539 votes

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    102 comments  ·  Gameplay  ·  Admin →
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  14. 96 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  15. activating the citizens crowbar destroys the board

    Using the activated ability of citizens crowbar destroyed my whole board, lands and everything else

    96 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  16. 76 votes

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  17. 81 votes

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  18. network error - unable to get collection

    Can't get in to the main user interface. Can't attach a log when no access to the main menu.

    Error displayed: Network error - unable to get collection.

    The client asks either to reconnect, log off or check Arena status server (all operational).

    Restarted my PC, restarted my internet modem+router. Still same error.

    I logged in earlier 6 hours ago, no such problem.

    192 votes

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  19. 69 votes

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  20. 69 votes

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