MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
20739 results found
-
Friend Match and Direct Match are doesnt work after update
Friend Match and Direct Match are doesnt work after update
757 votes -
Explorer Anthologies
Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:
815 votes -
Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play
Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?
Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.
…
-
Log20231107_015948.log 747 KB -
Log20231107_020118.log 747 KB -
Log20231107_020709.log 748 KB -
Log20231030_124359.log 15366 KB -
Log20231027_162053.log 10 KB -
Log20231024_011946.log 76 KB -
sparky.jpg 807 KB -
Untitled.png 4658 KB -
UTC_Log - 10-08-2023 06.05.27.log 235 KB -
Log20231004_100708.log 77 KB -
Log20231003_184412.log 8 KB -
Log20230922_102927.log 38 KB -
Log20230919_223022.log 30987 KB -
erreurMgta.png 2823 KB -
Log20230912_195106.log 345 KB -
Log20230908_235406.log 191 KB -
MTGA_VSmms7RxE1.jpg 456 KB -
MTGA_udeuRsJD86.jpg 520 KB -
MTGA_rxSFeZvTfw.jpg 429 KB -
MTGA_IQvayg5yZb.jpg 567 KB -
MTGA_02nOFnE2vj.jpg 509 KB -
WhatsApp Video 2023-09-06 at 19.07.44.mp4 4891 KB -
Log20230905_234437.log 3264 KB -
Log20230602_013959.log 185 KB -
Log20211214_110126.log 14 KB -
1.jpg 641 KB -
Log20210505_140746.log 15477 KB -
1.jpg 641 KB -
Log20210505_140746.log 15477 KB -
6E0A9025-F11A-440A-A43C-0FE4D0FA930A.png 2653 KB -
mtg bot.jpg 2106 KB -
Log20200919_004840.log 1806 KB -
Log20200919_005753.log 1894 KB -
Log20200711_012529.log 51 KB -
Log20200506_205042.log 120 KB
493 votes -
-
Obtained cards tagged as new but were already owned
cards already owned being tagged as new
-
Screenshot_20231129_062041_Magic.jpg 1098 KB -
Screenshot_20231129_062105_Magic.jpg 1053 KB -
Screenshot_20231129_062309_Magic.jpg 1139 KB -
Dum arena 3.JPG 507 KB -
Dum arena 2.JPG 489 KB -
Dum arena 1.JPG 331 KB -
Log20231107_093052.log 78 KB -
Screenshot_20231106_173552_Magic.jpg 1591 KB -
Screenshot_20231106_173430_Magic.jpg 1068 KB -
Log20231102_093101.log 14804 KB -
openpack.JPG 265 KB -
Collection.JPG 230 KB -
Log20231101_224551.log 102 KB -
Screenshot_20231101_055344_Magic.jpg 2265 KB -
Screenshot_20231101_081831_Magic.jpg 2215 KB -
Screenshot_20231101_081810_Magic.jpg 2120 KB -
Screenshot_20231030_092350_Magic.jpg 1548 KB -
Screenshot_20231030_092311_Magic.jpg 1184 KB -
Log20231031_125606.log 4 KB -
Screenshot_20231030_092350_Magic.jpg 1548 KB -
Screenshot_20231030_092311_Magic.jpg 1184 KB -
Screenshot_20231029-012350_Magic.jpg 1121 KB -
Screenshot 2023-10-27 at 9.08.55 PM.png 1006 KB -
Log20231026_204238.log 12308 KB -
Magic The Gathering Arena Screenshot 2023.10.26 - 16.07.25.13.png 3191 KB -
Log20231026_160818.log 22448 KB -
Magic The Gathering Arena Screenshot 2023.10.26 - 16.07.25.13.png 3191 KB -
Log20231026_160818.log 22448 KB -
Magic The Gathering Arena Screenshot 2023.10.26 - 16.07.25.13.png 3191 KB -
Log20231026_160818.log 22448 KB -
MTG Fake First Duplicate issue.png 3295 KB -
Log20231025_211420.log 1082 KB -
Screenshot_20231024_220711_Magic.jpg 1168 KB -
Screenshot_20231024_220639_Magic.jpg 1099 KB -
image_2023-10-24_122932086.png 4915 KB -
image_2023-10-24_122919722.png 4909 KB
104 votes -
-
Touch screen not functional after update
touch screen does not work for many people after the update
683 votes -
Quick Draft Quest No Progression
I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.
-
Nueva imagen de mapa de bits (2).bmp 6221 KB -
Nueva imagen de mapa de bits (3).bmp 6221 KB -
Capture d’écran 2023-10-15 191148.png 2989 KB -
Capture d’écran 2023-10-15 190734.png 2952 KB -
Screenshot_20231014_150928_Magic.jpg 964 KB -
Log20231012_145403.log 4201 KB -
No rewards for quickdraft.png 2901 KB -
Log20231011_001717.log 6694 KB -
imagem_2023-10-10_232304400.png 3014 KB -
Screenshot 2023-10-10 at 1.27.43 PM.png 5500 KB -
Screenshot 2023-10-10 at 1.27.29 PM.png 5558 KB
95 votes -
-
Midweek Magic Card Reward Display Bug
After winning the event: Midweek Magic: Phantom Sealed Faceoff - Midnight Hunt for the first time I should receive a card. The reward however is not displayed and it takes multiple clicks on the "Claim" button to proceed. I can't even confirm whether I have gotten a reward at all.
-
Log20231107_195515.log 14 KB -
048A3006-DDA3-49EE-B59B-740B4C7710DE.png 3530 KB -
Screenshot 2023-11-02 at 10.07.55.png 3901 KB -
Log20231102_190625.log 113 KB -
371494147_1732939337165978_4431279049693728502_n.jpeg 33 KB -
Screenshot_20231102_112009_Magic.jpg 1853 KB -
Screenshot_20231102_111911_Magic.jpg 1063 KB -
Log20231101_231806.log 279 KB -
Log20231101_153214.log 197 KB -
Screenshot.png 1805 KB -
Log20231101_124652.log 11800 KB -
Log20231101_124652.log 11800 KB -
Captura de pantalla 2023-11-01 101509.png 760 KB -
Log20231101_101622.log 7479 KB -
no reward.png 1842 KB -
MWM.jpg 498 KB -
Log20231031_203841.log 15891 KB -
MTGA bug report.png 1878 KB -
Log20231026_095128.log 30916 KB -
crash 2.png 1729 KB -
crash.png 1709 KB
86 votes -
-
Soaring Sandwing plainscycling
I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.
71 votes -
Quest not progressing
My daily quests have simply stopped progressing when I was almost done with them. Please Wizards, I would really like this extra gold since it's the last day before the new set.
-
Log20231012_214308.log 27 KB -
DD49A54E-3CF4-4B0F-91CD-827A154DFE46.png 8981 KB -
Log20230418_113551.log 259 KB -
Log20230418_103455.log 21 KB -
2023-04-18 10.41.29.805 - MTGA.jpg 397 KB -
Log20230418_071813.log 3155 KB -
Log20230418_102213.log 20 KB -
MTGAInstall.log 3 KB -
cap20230418_232200_JST.PNG 2848 KB -
Log20230418_230900.log 838 KB -
4F57DC6C-0495-412A-9591-7223230A4785.png 4837 KB -
Log20230418_155200.log 267 KB -
Screenshot 2023-04-18 104408.png 1739 KB -
Log20230418_104334.log 858 KB -
Log20230418_152339.log 5516 KB -
スクリーンショット 2023-04-18 222539.png 2429 KB -
Log20230418_222451.log 969 KB -
Log20230418_091426.log 18512 KB -
daily.PNG 3141 KB -
Log20230418_091212.log 9002 KB -
Log20230418_080343.log 20102 KB -
Log20230418_220154.log 22127 KB -
Log20230418_080700.log 4413 KB -
UTC_Log - 04-18-2023 12.46.21.log 3924 KB -
daily not working.PNG 3857 KB -
Log20230418_094605.log 28 KB -
Daily mission.png 3141 KB -
Bug..PNG 267 KB -
Log20230418_073107.log 2091 KB
274 votes -
-
unable to submit deck
unable to submit deck during selection screen while friendly challenging even direct challenge. shortly after i lose connection to servers.
81 votes -
Starter Deck Duel
Despite winning 3 games in Starter Deck Duel mode with the Black and White deck it did not show up in my Starter Decks.
-
Log20230807_214033.log 62 KB -
Nueva imagen de mapa de bits.bmp 5220 KB -
Log20230731_131537.log 52 KB -
Screenshot 2023-07-30 141756.png 3463 KB -
Screenshot 2023-07-30 141623.png 3226 KB -
Screenshot 2023-07-30 141441.png 3495 KB -
Bild_2023-07-24_191937028.png 1481 KB -
missing2.jpg 315 KB -
MISSING.jpg 228 KB -
Log20230721_133208.log 43 KB -
23BC5339-9BB2-4EAA-BCD2-8BAA853B2A9D.png 5070 KB -
3A239FC1-D25A-4C8E-8DCB-13C39B8B6D0F.png 5054 KB -
Screenshot (22).png 3542 KB -
Screenshot 2023-04-15 at 11.34.00.png 4981 KB -
Log20230328_202828.log 2950 KB -
Log20230328_192532.log 26180 KB -
Log20230328_192532.log 26180 KB -
mtg bug 2.jpg 285 KB -
mtg bug.jpg 200 KB
286 votes -
-
Remove Digital-Only Cards from the Timeless Format
The timeless format is a big step forward and many players, including myself are excited to start playing it.
However, the constant pushing of digital only designs and pursuit of empty slogans such as "all cards on arena are legal" add nothing to the excitement and health of the format, many players would rather a true to paper experience with as little digital designs as possible.
Please consider removing alchemy from Timeless.
45 votes -
ipad overheat
Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client
496 votes -
Color Challenge stuck on resume
I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me
223 votes -
wastes
When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.
-
Magic The Gathering Arena 2022.12.16 - 11.54.09.02.DVR.mp4 44424 KB -
bug2.png 1152 KB -
bug.png 652 KB -
500years.png 1229 KB -
2022-12-14 19-21-58.mp4 6962 KB -
Screenshot_20221214-112136_Magic.jpg 379 KB -
Screenshot (190).png 877 KB -
Screenshot (191).png 602 KB -
Network Error Wastes.png 943 KB -
IMG_1279.jpg 1112 KB
367 votes -
-
Cards changing during drafts
During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.
However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.
Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.
-
p3p15.jpeg 66 KB -
no_memory.jpeg 132 KB -
Log20220526_193408.log 4326 KB -
Untitled.png 2224 KB -
Log20220526_183045.log 33280 KB -
Log20220526_182750.log 4654 KB -
Log20220526_000524.log 31 KB -
mtga bug.jpg 796 KB -
Screenshot_20220525-144120_Magic.jpg 983 KB -
photo_2022-05-24_12-15-25.jpg 112 KB -
photo_2022-05-24_12-15-46.jpg 106 KB -
Log20220523_140106.log 27 KB -
1E4443C5-F9F6-478F-AE32-AB4D9FB74077.jpeg 3983 KB -
Log20220517_111103.log 5 KB -
Log20220515_133904.log 9087 KB -
Log20220513_230759.log 36870 KB -
Log20220513_215324.log 1635 KB -
Log20220511_210944.log 48742 KB -
Log20220511_210944.log 48742 KB -
draft bug 2.png 4076 KB -
draft bug 1.png 3070 KB -
Jackhammer exchanged for cabaretti land.log 61 KB -
Cabaretti land changed back to jackhammer.log 67 KB -
Log20220504_231653.log 28327 KB -
Log20220501_232218.log 5 KB -
QQ图片20220501233247.png 2561 KB -
QQ图片20220501233242.png 2633 KB -
屏幕截图 2022-05-01 233331.png 1515 KB -
Log20220501_185417.log 1212 KB -
Log20220501_114008.log 8 KB -
Log20220501_115417.log 20 KB -
Player.log 9637 KB -
Log20220428_201625.log 9636 KB
1,854 votes -
-
Card style button
So apparently yall removed that super-simple card style button next to the crafting button and we have to search for the cards we want to change the style? Yall are dumb. Bring it back.
42 votes -
Fabrication Foundry Not Legal not in Draft Pool
I picked Fabrication Foundry for my deck, but after the draft, the game would not let me use it. I would not have spent a pick on it and might have drafted a different deck otherwise. Please refund one draft token.
29 votes -
network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
-
UTC_Log - 09-08-2023 11.22.37.log 411 KB -
network error - unable to get collection.jpg 13 KB -
Névtelen.png 16 KB -
downloads_20221019_183816.log 807 KB -
Log20221019_153657.log 2 KB -
Screenshot_2022-10-19-12-10-19-36_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 34 KB -
Screenshot_2022-10-19-09-51-53-26_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 108 KB -
Screenshot_2022-10-19-09-51-49-81_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 85 KB -
Network Error 2.jpg 50 KB -
Network Error.jpg 37 KB -
Screenshot_20221019-094745.jpg 107 KB -
Screenshot_20221019-094740.jpg 84 KB
361 votes -
-
friend challenges not allowing deck to submit
Every time me or my friend challenges each other it is a 50/50 chance of MTG working. Because, we are given a message that say, "Unable to submit deck" even though the decks were legal and allowed to be used. I have not had any issues with regular play against random players. Only when I challenge or my friend challenges me. I would really appreciate it if this issue can be resolved and addressed quickly.
36 votes
- Don't see your idea?