MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5769 results found
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cannot change deck format bug
Cannot change format of deck in the deck builder.
1) imported deck
2) go to change format
3) drop down appears to be behind the stats and cannot select anything187 votes -
Companions Missing
All my companions are missing when I try to make a new deck.
151 votes -
Sparky Won't Stop
Every time I enter the main screen, Sparky repeats the same "oh what an adventure" speech and I can't listen to it anymore, please make it stop - it doesn't stop if I exit the screen or enter a game
150 votes -
Petition for Timeless Events in MTG Arena
Petition for Timeless Events in MTG Arena
Dear MTG Arena Team,
As a passionate player of Timeless, I would like to respectfully request the addition of dedicated Timeless or Timeless Classic events to MTG Arena. Timeless is my favorite format in Arena because of its depth, variety, and the ability to explore strategies across Magic’s history.
Currently, the only way to engage with Timeless competitively is through the ranked ladder. While this is enjoyable, it feels incomplete without events that allow players to earn rewards, test themselves in structured runs, and experience the format in a tournament-like environment, much like…
176 votes -
[BUG]Wrong Packs displayed on Mastery Pass for Lorwyn Eclipsed
I bought the Mastery Pass for Lorwyn Eclipsed, at Level 4 it states I should get 3 Lorwyn Eclipsed Packs.
However at level 4, I received 3 Edge of Eternities Packs instead.Please Advise and Thank you!
46 votes -
Network Error - Quick Draft Magic Foundations
My quick draft errored out during the drafting process, and now every time I try to rejoin the draft, I receive the following error. I've tried restarting the client and repairing the client on Android with no luck.
74 votes -
Master Pass Level Boost - did not receive all of purchase packs
I purchased mastery pass experience for level 40, but did not receive all of the packs shown on the level boost page. I have attached a screenshot of the level boost page I saw when I clicked on level 40. But I did not receive the number of packs shown. Please provide the displayed number of packs I was supposed to receive with the purchase.
30 votes -
Sparky wont go away
Sparky came back about a 2 updates ago and it wont go away and there is no option to turn it off. I completed the tutorials years ago, there is no reason for this feature to turn itself back on.
46 votes -
Got the wrong packs in Lorwyn Mastery
The Mastery Pass gave me 3 Edge of Eternities packs instead of Lorwyn packs. If you can credit me the Lorwyn packs, that would be awesome! I'm pretty stoked on this set :D
35 votes -
Unable to change Deck Format on the Deck building screen - Bug
8,1,2026
It is no longer possible to change the format from the deck building screen.
Please take action34 votes -
Hide Alchemy from Set Collection
Allow players to hide Alchemy sets within collection. I'm sure I'm not alone in not being interested in collecting those and I'd be much more interested fin completing the other sets if my collection looked neater...
72 votes -
Unable to play with adjusted Kona; deck will not validate.
Unable to play with adjusted Kona (from 4 to 5 mana); appears in deck and is not "grayed" out, but will not validate.
22 votes -
Repeated 11Gb download since Edge/Renewal
This needs to be fixed. Laptop running Windows 11, this is the SIXTH time the Edge/Renewal update has happened- I have downloaded the 11+Gb file SIX times. This is not pleasant, ties up bandwidth and allows me zero time to play. What's going on? It seems to want to download every time I reboot my computer!!!
69 votes -
Death by Vanilla not completed
Just won a game in which I played 5 vanilla creatures. I did not receive the Death by vanilla achievement after.
56 votes -
Mastery pass wrong packs awarded at level 4
Hi I completed level 4 of mastery pass, and instead of Lorwyn packs, I received Edge of Eternities packs.
26 votes -
Spark Tutorial announcment repetition.
How to report a bug
1. Give us the steps to reproduce the bug.
Open the game on main menuNote which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
Enter the actual results you’re experiencingEvery time I return to the main menu wisp keeps telling me im well on my way to becoming a great planeswalker. It's rather annoying. I've completed the tutorial and the skip tut button has gone from my account menu.
Enter the expected results of the featureNot to have the spark tut wisp creature repeat itself after I've already completed the…
37 votes -
'Select Companion' list is empty
Per the screenshot, there are no companions found in the Select Companion list.
This occurs regardless if building a new deck or editing an existing one.
I have attached a screenshot showing that I do indeed own various companions.
Windows user.30 votes -
Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn
26 votes -
Lorwyn Mastery pack containing wrong cards
Bought the Mastery pass for Lorwyn Eclipsed, received what looked like 3 Lorwyn Eclipsed packs (granted for level 4), but they contained cards from Edge of eternities instead???
23 votes -
Deck builder Format switching
Deck Builder Format switching. When using the deck builder, if you access the deck details, when clicking the drop down menu for changing the format for that deck, it appears behind the panel for the bar graph stats for the mana distribution. The menu cannot be seen or used.
28 votes
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