MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
15645 results found
Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game4,634 votes
UI is missing Daily Quests and Games Won wheel
After completing a match all the lower UI for daily quests, games, and mastery exp disappeared2,691 votes
Product Suggestion Leave Historic Alone
With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.2,295 votes
Earn a new deck stuck at 0:00:00
The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
Playing on PC2,237 votes
Lost draft because of game connection issue
like in tittle, I lost draft game because connection issue and I'm can not re-enter the match...2,094 votes
Cards changing during drafts
During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.
However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.
Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.1,794 votes
Color Challenge Network Error
Can’t complete color challenge. I keep getting network error for trying to complete last challenge which is the pvp.1,633 votes
Unable to Login - Authentic failed for "username"
Unable to Login - Authentic failed for "username"1,446 votes
Can't Edit Draft/Sealed Decks
I there is no button to edit my deck in my AFR quick draft.