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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11197 results found

  1. Mastery

    I just hit level 56 in BRO mastery and didn't receive my pack reward, but did receive the 2x mastery card style reward

    1 vote

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  2. Repeated client halts on MacBook Pro M2 Max.

    Client repeatedly halts in queuing for matches, force restart required, then post match where it halted the game will freeze on a black screen and require another restart. unplayable!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Give us a way to avoid Alchemy in every format.

    Please give us a way to play Historic Brawl without Alchemy cards. I hate Alchemy. Really. I despise it. Many people despise it, and you know it. Please give us ways to avoid that trash in any way possible. Explorer was a nice start, so keep expanding the ways to avoid your past mistakes.

    1 vote

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  4. Destroy effects not working

    All cards effects that destroy any permanent do not work, permanent remains on the battle field. I have had this error in game with Fateful Absence, Valorous Stance, Hopeful Initiate activated ability, cut down, infernal grasp, go for the throat, etc. Any effect that destroys a permanent leaves it on the battlefield unaffected.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Level 80+ mastery rewards missing

    Currently level 87. Since hitting level 80, I have only appeared to have received 2 uncommon card rewards for leveling up. I should have received 8, thus far.

    Steps: play normally and level up.
    Platform: Android.
    Game version: 2022.22.50.1723.979269

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Karn

    Cannot create any deck with "Karn, The Great Creator" as the commander
    To recreate this bug
    Make a deck
    Make Karn, The Great Creator the commander
    Attempt to save the deck or complete it
    receive a "network error" and the game wont allow you to make the deck

    1 vote

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  7. Shuffle Bias

    How is it conceivable that my opponent played three Wedding Announcements in a row from a deck with one hundred card?

    He had three lands and an endless supply of increasingly powerful token creatures. One might think the shuffler is broken.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. HOLA ECRIBO PARA SABER PORQUE NOME DIERON DOS SOBRES QUE COMPRE

    ESPERO QUE ME DEVUELVAN MI DINERO O MIS DOS SOBRES

    0 votes

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    0 comments  ·  Events  ·  Admin →
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  9. bug interraction between tawnos, the toymaker and wikerwing Effigy

    Hi i build a deck around the idea with tawnos, the toymaker and wikerwing effigy.

    Wikerwing effigy is suppose to let you cast the top of the card of your library making the creature a bird

    Tawnos is suppose to duplicate a card that is bird or a beast (it is not specifically said if you cast from your hand but "whenever you cast..."

    To me the description of both this spell should work together...
    I was disapointed to see that it only works if you play a bird or beast (from the top of the library) but not with…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Bug

    Voice of the blessed getting indestructible for one +1/+1 counter instead of 10 +1/+1 counters. The card clearly says flying and vigilance with 4 or more +1/+1 counters and indestructible with 10 or more +1/+1 counters.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Can't submit ticket for changing mail adress

    Hi,
    I really dislike to post this here, but I have found NO other place where I could submit this. Except maybe social networks which I dislike even more.
    I wanted to submit a ticket for updating my mailadress at the wotc support for MtgArena. But I couldn't. Every time I try to create a ticket, I am told to sign in first. But if I click on sign in, I go to my account overview. After returning to the support page, I am told again to sign in. I AM already signed in for **** sake.
    I tried with…

    2 votes

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  12. Recieved 40 Gems instead of Mythic from Throne of Eldraine Pack

    I have purchased four Mythic Packs from Throne of Eldraine. Upon opening the fourth pack, I got a message saying I have collected all the Mythics from this pack. Instead of receiving a Mythic card or wildcard, I got 40 gems. I only have three Mythics in my possession from Throne of Eldraine, as shown in the screenshot below. I know there are over 20 Mythics in this pack, so I'm very confused to why I received gems instead of one of them. I also uploaded a screenshot of the 40 gems and a screenshot of the uncollected Mythics in…

    2 votes

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    4 comments  ·  Store  ·  Admin →
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  13. can´t read the announcement

    i´m not able to read the announcement, which is linked in the ingame mail from today, because after one second i´m redirected to the mainpage https://magic.wizards.com/de/news
    please let the team of https://magic.wizards.com/ know that this problem exists for weeks now.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. BUG: Crackling Emergence is Broken and not getting Indestructable

    Having the same issue on Android and PC.

    Since last update Destory or damage to "Creature" is destroying Land even through it is supposed to be indestructable the turn this happens and only the enchantment is supposed to be destroyed. Before latest update this worked expectedly and Land return to a Land (with indestructable) and the enchantment was.

    Text from Card:

    If land would be destroyed, instead sacrifice Crackling Emergence and that land gains indestructable until end of turn.

    This is broken and this card is not working properly.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Gurgling Anointer

    Gurgling Anointer came into play AFTER the attack phase. Then followed by Spirited companion, for what would have been the second card drawn in the turn. GA did not gain the 1/1 it was supposed to in that instance.

    This was MTGA, on PC

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Deck list bugged in editing, not showing correct colors for deck list. Whole list is plain white and unable to see card quanity.

    Deck list bugged in editing, not showing correct colors for deck list. Whole list is plain white and unable to see card quantity. This bug happens in best of 3 games when side-boarding too.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Mastery Rewards

    Missing masterpass rewards for all levels after lvl80. So far 9lvls, didnt receive a single card for it

    2 votes

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  19. draw

    have draw random at all times . im getting so tired of this smoothing BS that cheats me out of games just so yall can make us 50% win rate . 9 out 10 games is the same BS opening hand 2 lands and 2 lands however many times i mull and then never anymore lands for next 6-8 turns and i litterly play a deck that is 80% 2-3 drop with so much draw and nothing . quite funny all though my pro magic time i held an 85% win rate in all types of play but on here…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Snow Mountain in Premier Draft

    During my kaldheim premier draft, I drafted three snow mountains. In the drafted section during the draft, this showed up separately as "Snow Mountain x1" and "Snow Mountain x2." I made a lot of decisions based on having a certain amount of snow lands, but when I went to build my deck, only one snow mountain was available for me to add to my deck.

    2 votes

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