MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Freezing spell in draft

    My spell rest freezing for all draft and it never been cast

    1 vote

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  2. Freezing spell in draft

    My spell rest freezing for all draft and it never been cast

    1 vote

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  3. 1 vote

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  4. 1 vote

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  5. 処理が遅すぎて勝負になりません

    すべての動作が重すぎます。処理が遅すぎて勝負になりません。

    分かっていて放置しているのであれば少しでもましなスタッフとの交代を望みます。気づいていないのであればこちらも少しでもましなスタッフとの交代を望みます。
    はっきり言って今のところスタッフは無能です。無能に管理されるゲームが憐れで可哀想です。

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. Teferi does not target properly

    During my ranked premier draft my teferi would not target any permanent on the board. Causing me to lose a game.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Foretell and Dream Devourer Bug

    I think the fortell ability of dream devourer has a bug which reset the card that revealed before, making them unseeable to the opponent.

    1 vote

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  8. Borowed Time not triggering on entry

    I had 2x Borrowed Time in my hand and 6 mana. Play one, expecting to exile Mind Flayer to get my angel back. Doesn't trigger. Play my other one, pretty annoyed, obviously. Also doesn't trigger. They've worked fine in previous games and nothing had Hexproof - all perfectly legitimate targets. Basically lost me the game.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. クイックドラフト中にサーバー応答中になりプレイできない

    クイックドラフト中に「不死のプリンス」プレイしようとしたところサーバー応答中になり、プレイできなくなりました。ネットワークも問題なく繋がっており、MTGアリーナのみサーバー応答ができなくなりました。「不死のプリンス」がプレイできれば試合できたのに、サーバー応答ができなくなったため試合にならなくなってしまいました。クイックドラフトの参加コインを返していただけないでしょうか。

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Missing art card Arlinn

    Just purchased planes walker art card, seems I got 2 of them but the Arlinn art I purchased it for isn’t showing in my inventory

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Missing art card Arlinn

    Just purchased planes walker art card, seems I got 2 of them but the Arlinn art I purchased it for isn’t showing in my inventory

    0 votes

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Solutions to combat stalling / roping?

    Does WotC actually do anything about players who stall / rope games anymore? Reading the forums, it seems like they cracked down on it once 3 years ago, but no longer take active measures against it.

    I suggest adding a rope under the profile tab that gets shorter each time your account is reported for roping, and once your rope runs out, your account is banned. That way people know their are real consequences for their actions, and that WotC takes player conduct seriously.

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  13. Defunct October 2021 Android Release

    THIS IS ABOUT LATEST UPDATE ONLY! WORKED GREAT BEFORE THIS UPDATE! DO NOT MERGE INTO OLD REQUEST ABOUT CRASHES!

    At 10/19/21 12:58 am EST against opponent biddybeddy is the last time this happened.

    Ever since your last Android update 2021.10.0.1052.893514 the game has been crashing consistently during some of the animations during play. Sometimes it will lag a bit but continue, other times it freezes completely. At that point I must exit and restart the game until it decides to happen again.

    I have fully reinstalled and it continues to happen. This never happened once before this update and I…

    1 vote

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  14. Defunct October 2021 Android Release

    At 10/19/21 12:58 am EST against opponent biddybeddy is the last time this happened.

    Ever since your last Android update 2021.10.0.1052.893514 the game has been crashing consistently during some of the animations during play. Sometimes it will lag a bit but continue, other times it freezes completely. At that point I must exit and restart the game until it decides to happen again.

    I have fully reinstalled and it continues to happen. This never happened once before this update and I play quite a lot.

    I am playing on a OnePlus 7 Pro on Oxygen OS 11.0.1.4.GM31CB.

    0 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Game Crashes

    In general, when I play this game, it crashes about once or twice an hour. Today, just a minute ago, the game crashed during game 2 of a match where I won game 1. I was playing a Traditional MID Draft. Now, normally I can reconnect in time to continue my match, but this time I ended up being sent back to the main menu, no way to get back to my match, and returned to see that I still had three matches remaining. It’s good that I didn’t lose any progress, but at the same time, I was winning…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. Graveyard Trespasser's night effect gain 1 life twice instead of 2.

    If you exile two creature cards with the Night Plane ability of [Graveyard Trespasser], one point of recovery is happening twice.
    Therefore, the replacement effect of [Cleric Class] can be applied twice.

    Perhaps [Celestial Unicorn] would also be triggered twice by this.


    The following is the original Japanese text.

    [墓地の大食い/Graveyard Trespasser ]の夜の面の能力でクリーチャー・カードを2枚追放した場合、1点の回復が2回起きています。
    そのため、[クレリック・クラス/Cleric Class]の置換効果が2回適用できてしまいます。

    おそらく[天界のユニコーン/Celestial Unicorn]もこれによって2回誘発してしまうでしょう。

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. Graveyard Trespasser's night effect gain 1 life twice instead of 2.

    If you exile two creature cards with the Night Plane ability of [Graveyard Trespasser], one point of recovery is happening twice.
    Therefore, the replacement effect of [Cleric Class] can be applied twice.

    Perhaps [Celestial Unicorn] would also be triggered twice by this.


    The following is the original Japanese text.

    [墓地の大食い/Graveyard Trespasser ]の夜の面の能力でクリーチャー・カードを2枚追放した場合、1点の回復が2回起きています。
    そのため、[クレリック・クラス/Cleric Class]の置換効果が2回適用できてしまいます。

    おそらく[天界のユニコーン/Celestial Unicorn]もこれによって2回誘発してしまうでしょう。

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. <Graveyard Trespasser>'s night effect gain 1 life twice instead of 2.

    If you exile two creature cards with the Night Plane ability of <Graveyard Trespasser>, one point of recovery is happening twice.
    Therefore, the replacement effect of <Cleric Class> can be applied twice.

    Perhaps <Celestial Unicorn> would also be triggered twice by this.


    The following is the original Japanese text.

    <墓地の大食い/Graveyard Trespasser >の夜の面の能力でクリーチャー・カードを2枚追放した場合、1点の回復が2回起きています。
    そのため、<クレリック・クラス/Cleric Class>の置換効果が2回適用できてしまいます。

    おそらく<天界のユニコーン/Celestial Unicorn>もこれによって2回誘発してしまうでしょう。

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. <Graveyard Trespasser>'s night effect gain 1 life twice instead of 2.

    If you exile two creature cards with the Night Plane ability of <Graveyard Trespasser>, one point of recovery is happening twice.
    Therefore, the replacement effect of <Cleric Class> can be applied twice.

    Perhaps <Celestial Unicorn> would also be triggered twice by this.


    The following is the original Japanese text.

    <墓地の大食い/Graveyard Trespasser >の夜の面の能力でクリーチャー・カードを2枚追放した場合、1点の回復が2回起きています。
    そのため、<クレリック・クラス/Cleric Class>の置換効果が2回適用できてしまいます。

    おそらく<天界のユニコーン/Celestial Unicorn>もこれによって2回誘発してしまうでしょう。

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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