MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Visual bug in draft

    Visual bug in draft where the card i wanted to pick suddenly just wasnt there

    1 vote

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  2. 1 vote

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  3. 1 vote

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  4. Server Connection Drops

    The game randomly freezes (multiple times per single game) every time I log in. It does not matter which WIFI network I'm connected to as I have tried multiple to no avail. My internet connection is otherwise flawless, and I'm using a brand new 2022 MacBook Pro. More often than not it only lasts 30 seconds or so, but having this happen about every five minutes is unbearable and sometimes it outright freezes and I have to restart the application.

    1 vote

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  5. embodiment of flame

    Embodiment of flame will not use any mana besides red mana to activate its ability. Please fix so it works properly.

    1 vote

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  6. プレミアドラフト ピックエラー

    プレミアドラフトの1順目2手目で「海に仕えるもの、タトヨヴァ」をピックしましたが、ピックしたカードを見ると「カリスマ溢れる先兵」が表示されていました。
    自分の誤ピックかと思いピックのプランを大幅に変更しましたが、全ピックが終わったあとデッキ作成に移ると「海に仕えるもの、タトヨヴァ」が表示されていました。
    初めに想定したピックと大きくプランを変えざるを得なくなったため本来ピックすべきカードをピックできませんでした。補填を要求致します。

    1 vote

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  7. embodiment of flame

    Embodiment of flame will not use any mana besides red mana to activate its ability. Please fix so it works properly.

    1 vote

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  8. Dissapointed due to unfairness

    I play draft which cost 1500 gems to sign up for.
    Against my better judgment I spent 20 $ again.
    Everytime it's the same, but my last draft beats it all.
    Every few games it's either no lands of the right color, or mana flow, 1 land after the other. Tell me what is the point of playing a game if in more than half of the games the winner is already pre determent by a broken mechanism. It's like playing slot machines except there's nothing to win here. Anyway, that last draft I had to start second EVERY SINGLE…

    1 vote

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  9. Other Player's Card Back is Stuck in the Stack

    No matter how many cards were in the stack or during both player's turns their card backing was on the right.

    1 vote

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  10. Not receiving wildcards for full play set

    I have opened several packs that contained cards I already own 4 copies of, however I am not receiving wildcards instead of these extra copies.

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →

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  11. エクスプローラーでのランクマッチ中、ヴェールのリリアナの+1能力が対戦相手に適用されませんでした

    対戦相手の場、自分の場、お互いにヴェールのリリアナがいる状態で、相手のリリアナの+1能力は正常に動作していましたが、こちらのリリアナの+1能力を使用した際にはなぜかディスカードが発生しませんでした。
    マッチ中二回ほど発生しました。
    どちらも自分の手札は0で相手の手札は2,3枚ある状況で発生しました。
    当然マッチには敗北しました。

    1 vote

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  12. Shadow Prophecy

    Play Shadow Prophecy (domain 2)
    Try to click spells
    It doesn't work
    Lose both cards to graveyard

    1 vote

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  13. Pc crashou quando jogando draft

    Estava jogando draft tradicional por volta de 18:55 quando o jogo crashou meu notebook dell, tive que reiniciar o aparelho e quando tentei abrir o jogo ele apresentou falhas continuamente, só consegui abrir o jogo 20 minutos depois e perdi aquela rodada do draft

    1 vote

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  14. Can't interact with cards displayed on field

    Multiple instances in Dominaria draft game. Some connection issues during the game.
    I reconnected to game with timer almost out, my screen sees me play a mountain just in time. Mountain is displayed untapped, but I cannot tap or interact with it.... Occurred with Swamp as well on later turn.
    I have Garna on field, it was exiled with Citizen's Arrest, shows under the enchantment correctly. Also shows a copy of Garna on my side of battlefield with summoning sickness that remains for multiple turns...

    1 vote

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  15. bite down bug

    I targeted my attacking creature {benalish faithbonder [which had enlisted another creature I owned [quirion beastcaller] } with "take up the shield" my opponent targeted my creature mid combat with "bite down" and targeted the creature they were blocking with {urborg llurgoyf}. at that point I could not resolve either of the spells in my hand "bite down" or a second "take up the shield" I would click on a spell and the UI would just keep telling me to "target a creature you control" over and over again.

    1 vote

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  16. 1 vote

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  17. fallo de servidor durante un draft

    En mitad de la seleccion de cartas durante mi ultimo draft el servidor se cuelga, me obliga a cerrar el juego y luego no me deja volver a iniciar, vuelvo a entrar a mitad del sobre 2, estoy muy enfadado espero una compensacion o la devolucion de mis gemas. A la atenccion de wizards.co.

    1 vote

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  18. Timer frozen

    Just lost a match on quick draft, due to the timer freezing right after the game started. I did use Alt + F4 trying to reconnect as I assumed it was some kind of network problem (although my internet was fine) but draft is over now.
    Besides I noticed the edges of the screen blinking orange in the match, but maybe from the timer. I've been waiting a couple minutes before I quit the game but nothing changed.

    1 vote

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  19. Traditional Alchemy Match Best of Three - I lose First Round - Opponent surrenders at end of second round - I get DEFEAT! ???????

    Traditional Alchemy Match Best of Three - I lose First Round - Opponent surrenders at end of second round - I get DEFEAT! ???????

    1 vote

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  20. vsed same player in traditional preium draft

    vsed same player in traditional preium draft and lost both times as his deck countered mine and was unfair that i had to vs the same deck. he was a red blue deck with 4 tolarian terrors vs my slow durdle jund deck.
    2022.19.11.4277.956000

    1 vote

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