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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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26403 results found

  1. Orim's chant

    Orim's Chant not able to be cast during opponent's upkeep. 2-3 games in a row my opponent was allowed to cast a creature w/o flash before I was able to cast chant. There are multiple other cards I have used that will give me priority at every step without me having to take any actions or place any stops, chant should not be any different.

    1 vote

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  2. scavenging ooze scarab god

    I activated the effect of a scavenging ooze that I reanimated with the Scarab God and exiled a duskwatch recruiter. I didn't get the +1/+1 counter or the life, but duskwatch was exiled.

    1 vote

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  3. blocked game

    the game is blocked, opponent played a land with effect and the timer has been exceeded for 5 minutes but the game is still in progress to his turn. Is this a bug or a cheat? I will surrend and maybe give him a free win... idk

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Unable to use mana from artifacts sometimes

    When I cast artifacts that produce mana now, fairly frequently they don't allow me to use the mana from them to cast other spells, sometimes as long as they are in play. Things like command tower, arcane signate, gilded lotus, ornithopter of Paradise, Chromatic lantern, and Caged Sun have caused problems that have ultimately led to me losing matches. I can even tap these items for the mana I need to cast a card and it fails to allow me to use it. When it happens, it starts the second I put one of these into play. I am getting…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Can't switch Deck in Jump-In - jumps to Deck editing

    I went to select the deck, then editing, then I think I clicked on Decks and Collection. Once I was back at the Jump-In, every time I click on the deck, it brings me back to the deck editing; I restarted the client and it didn't solve the issue.

    1 vote

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  6. Bug with Ashaya, Soul of the wild keeping ablities after Perpetually losing Abilities

    Bug with Ashaya, Soul of the wild keeping ablities after Perpetually losing Abilities

    1 vote

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  7. Goblin Trapfinder makes noncreatures flip if they have a creature on their backside (harnfel, flipped creature planeswalkers).

    Goblin Trapfinder makes noncreatures flip if they have a creature on their backside (harnfel, flipped creature planeswalkers). They text says "sacrifice this creature" but my artifact/planeswalker is sacrificed.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Customer support is only provided by AI

    Several customer support representatives gave me templated answers.
    When I asked about account buying and selling, which violates the terms of service, I got the irrelevant answer, "Please report a bug. We will provide feedback."
    I don't think it's a good idea to use AI for support to cut costs.

    2 votes

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  9. bug

    1.activate Suaron, the Lidless Eyes

    1. Steam

    2. Oppentant dose not lose 2 life when I activate his ability

    4.Oppentant tshould lose 2 life when I activate his ability

    1. no workaround
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Swords to plowshares cosmetic bug

    I can't select the proper cosmetic I want for the card swords to plowshares. No matter what way I try, it just selects the same one.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. MTGA causes Spotify to Crash on Mobile

    Writing to let you know that the MTGA app causes Spotify to crash on Android as of 26 July 24. It happens every time I join a standard ranked match after booting MTGA.

    1 vote

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  12. Bug Skullcrack interactions

    When I deal damage with Skullcrack, it prevents the opponent from gaining life this turn. However, even though Soul Warden's ability triggers when a creature enters the battlefield, the life gain is nullified due to Skullcrack's effect. Similarly, creatures with lifelink still deal damage, but the life gain from lifelink is also nullified by Skullcrack. The rule is that they cannot gain any life at all during the turn Skullcrack is active, yet they are still gaining life.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Malfunctioning in several card effects during draft

    I've been having issues with the correct functioning of several cards during draft in different matches, in the log of the corresponding match it is possible to see problems such as "cackling observer" was used by an opponent to exile "virtue of persistance", when the "cackling observer was removed from the field, it was never offered the option to choose the cards, also when when "elspeth conquers death" reached its third counter once again it was never offered the option to choose the cards, i have seen bugs many times which also made me stop with the game for a…

    1 vote

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  14. Aven Interrupter - Bug when Plotting Adventures Heisted by Opponent

    If an opponent heists a spell with an adventure from its owner's library (e.g. Porcine Portent // Lend a Ham) and this spell is later intercepted by the spell's owner by casting Aven Interrupter on it, the spell becomes plotted under its owner's control, as expected. However, the game does not allow the owner to cast the adventure half of the spell (Lend a Ham); only the main spell (Porcine Portent) is cast-able. This is a bug, both halves of the spell should be cast-able.

    1 vote

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  15. Bug with timer

    I was playing a game in which my opponent triggered several hundred instances of creating tokens. Although it was their effect going off, and I didn't even have any available action, MY timer started and used up all of my time extension. When my opponent finally completed their turn, I didn't have a chance to do mine and was given a game loss.

    2 votes

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  16. Network Error

    I got on to launch my game and I keep getting a network error message. My internet works but the website says there are no issues.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Constant stalls

    Constantly showing them as not doing anything then after a restart having lost turns. You need to fix this, it’s costing me mythic status and it’s ridiculous. Fix your gane

    2 votes

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  18. Meteorite refers to Roxanne

    The rules text for Meteorite, both the card and the token created by Roxanne, Starfall Savant, refers to Roxanne in its enter-the-battlefield ability. It states "When Roxanne, Starfall Savant enters..." instead of "When Meteorite enters...". Meteorite still functions as though it has the correct rules text, i.e. triggering its ability when itself enters instead of when Roxanne enters. Oddly, the Meteorite in Roxanne's own rules text has the correct rules text, but the token she creates does not.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  19. Humble Naturalist Mutate Ability

    there have been multiple games where i am unable to pay or activate the mutate option of a creature card. I have attached a screen shot, showing i had the relevant mana (even with out the humble naturalist's ability) and that i was unable to play it as a mutate card. This has happened in several matches, but i am uncertain if the Humble Naturalist has always been involved. ive attached logs but accidently overwrote screen shot :(

    2 votes

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  20. Autoshuffler in Ranked is insufferable

    Once again, I created a deck that works flawlessly in Play mode. I created a mono-green ramp deck. In Timeless Play, I continuously pulled a solid amount of mana, a solid amount of mana dorks, and a good way to start getting my big creatures down. I go to ranked. 7 games in a row, I have been stuck with one mana hands filled with only big creatures and maybe one mana dork. Even after mulliganing. I don’t know what the difference is but this is blatantly absurd and should be looked into because honestly, wtf is up with this.…

    2 votes

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