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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10172 results found

  1. Can't play my deck in the Brawl event

    Hi, I cannot play my deck in the Brawl challenge currently ongoing on MtG Arena.
    I've imported a deck and the game approved it but when I try to start a game, I get stuck in “Waiting for opponent” for infinite time, at each try.
    When looking at my deck, it looks like no Commander appears in the Commander slot. It should be Saruman.

    1 vote

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  2. bug with the tutorials

    whilst trying to figure out how to access the side board for building decks i clicked a tutorial button hoping to learn about the deck building interface. instead its forcing me to replay the whole beginning tutorial and i cant just skip it for some reason. so if any of you are looking for how to use the interface just youtube it, its easier and faster.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Win game with negative lives

    El contrincante pasó a vidas negativas y la partida sigue hasta que él ganó.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Day of the Black sun clearly states creatures lose all abilities until the end of turn so why does Sephiroth ability still trigger?

    I cast Day of the Black Sun for 3 on a board that had Sephiroth and when he went to the graveyard his abilities still triggered even though day of the black sun clearly states on card loses abilities until end of turn. This is a huge bug and really needs to be reviewed. I lost a game I should have won because of this mechanic that should be clear if creature does not have abilities on board, they should not trigger when they leave.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Standard ranked....

    So I've been playing on here for weeks now, and I was really excited to use the starter decks to gain "rank" up to the platinum level. As soon as I made it into the LOWEST level of platinum, I am getting utterly destroyed by players with way more time and money invested. I am only winning one or two games for every 10-12 games I play. How am I supposed to continue enjoying this game if I only show up here to get destroyed by high-level players? Go ahead and look at my game history and you'll see it…

    1 vote

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  6. Bug that allows endless loop of life gain and damage to opponent

    I just played an opponent how had the cards Starscrape Cleric and Bloodthirsty Conqueror. As they would gain life, they would do damage to me. Then once they did damage to me, they would gain life and the cycle would repeat endlessly until I was dead. I feel like that this was not meant to be allowed as I literally couldn't play anything and just lost without even playing any card. Please look into this and fix it. Thanks!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. oracle of mul daya is not triggering landfall

    Not sure if a bug, asked some AI, it said it should trigger it. Which is what I expected. But in Arena (PC) it did not trigger landfall for me, so here we are.

    1 vote

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  8. Force of Negation will not redeem with mythic wildcard

    force of negation will not redeem with mythic wildcard
    I have clicked on not collected, mythic rarity, instant
    Force of Negation appears. When I click on craft all, it then tells me not enough wildcards- you do not have enough wildcards to finish this deck.- Rare Wildcard:1

    1 vote

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  9. Some way to stop the afk timer while the stack is resolving

    I have lost a few game because of inactivety due to the timer running out while the stack is resolving

    Most recently the stack had 185 actions to resolve and I couldn't do anything to stop the AFK timer from counting down while the stack was resolving

    I play mostly on android

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Card sleeve bug

    A all black sleeve appears in my collection - trying to use this sleeve crashes the game.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Never Got Priority

    bfj seam ripped my fog bank, even though I had 2 untapped islands and a Dive Down and an Offer in my hand. Never got priority to respond or counter the spell.

    1 vote

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  12. Losing due to oppenent comboing even though I had the win

    Why do I time out and lose my turn when my oppenent combos when I habe no interaction but could've won the game?

    1 vote

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  13. brawl

    Does brawl actually follow color identity? According to 903.5d a if im playing a commander with green white color identity they cannot play the card arid mesa. Because arid mesa produces red or mountain. Please fix this.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Server connection

    Was disconnected from game almost immediately, then upon re-launching the client was forced to wait two minutes for nothing to happen. (It's possible it would've gone on indefinitely.) After re-launching a 3rd time I was already three turns behind and on the verge of being forced conceded.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Graphics.issue

    I keep getting random graphical errors and performance issues similar to some old memory issues on old devices. I'm on a samsung fold 7 and have also had similar issues on my tab 8 ultra. I have also gotten the text errors and issues where the game hub doesn't load or takes forever and you get stuck on a black screen of doom. The only fix to get past the black screen is to delete the game and re-download.

    1 vote

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  16. 1 vote

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  17. The new tutorial is too dense

    The new tutorial (including draft and brawl) is super heavy to follow.

    I have to play 60 games just to reach simple standard game with my cards.

    Imagine new players, they just be overwhelmed and discouraged. Not user friendly and even less gamer-friendly.

    Prefere definitvely the old format with mono-color decks intro and connect 7 days to unlock the 15 decks.

    1 vote

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  18. Kenrith's Transformation & Delina Wildmage

    Zurgo was transformed into an Elk with no abilities and Delina targeted Zurgo and she made non-elk copies of Zurgo's original card. It should have made Elk copies.

    1 vote

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  19. MARK WIZARD HACKERS RECOVERY

    I became a victim of a romance scam that led me to invest $270,000 in Tether ( USDT ) on a fake site. After realising I had been scammed, I felt utterly hopeless and desperate for help. I began searching for a hacker online and came across MARK WIZARD HACKERS RECOVERY. His professionalism and expertise gave me hope. MARK WIZARD HACKERS RECOVERY worked tirelessly to recover my lost funds, and I’m thrilled to say he succeeded! I am incredibly grateful for their assistance and highly recommend their services to anyone in a similar situation. Thank you, Email: Markwizard23@gmail.com WhatsApp: +…

    1 vote

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  20. Oko winter avatar needlessly sexualized

    The winter avatar with Oko is needlessly sexualized, focusing on his naked abdomen and chest.
    It should wear winter clothes, same as the other avatar from this bundle, Vivien, who gratefully got a parka.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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