MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Mana Issues in ranked mode

    In normal Standard Game, there is no problem.
    Now i played 3-4 games in ranked standard and in every game i had Manaproblems.
    Is there a problem with the shuffleprogram?

    If this problem is happening 2 times in a row - ok.. maybe I was unlucky.. but 4 games in a row? With 24 mana card in a 60 card deck?

    1 vote

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  2. creatures dying for no reason

    https://medal.tv/clips/50149637/d1337xCYOaeU as you can see in this clip, both my angels died for no reason or am i stupid? they both had 1 toughness, and then died at end of combat. 1 of them didnt even block?

    1 vote

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  3. Unusable cards

    On mobile if I drop service when trying to use a card it makes that card unusable. I tried using bone crusher and my service dropped for a fraction of a second. Come back to the game same hand same mana up. Try to drag the card and it moves but is unusable. I can grab it and move it throughout my hand but it can't be played.

    1 vote

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  4. Problem with the french "Fracture" card

    Hello,

    I play Arena in french, on PC.

    I made a draft today (which used one of my draft token) and I saw a card which seemed really good : fracture.

    So I splash white during the draft and I picked 3 "fracture". Unfortunately, I discovered in-game that I couldn't destroy any creature with it. So my draft was really bad (1-3) because I picked early theses 3 cards.

    I checked and I saw that the problem was due to a translation problem...
    Can I be refund for this draft due to the error written on the card in french?

    1 vote

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    0 comments  ·  Text Translation  ·  Flag idea as inappropriate…  ·  Admin →
  5. Lost all gameplay options except "Color Match"

    I just played a match and won, then it took several minutes for the match to exit to the "rewards" screen. After claiming my prize, I tried to play another match, but the only option available is "Color Match."

    1 vote

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  6. Social not working, nor is direct challenge

    Discovered bug when game opened, replication unknown.
    iOS 14.4.2 on iPhone 6s+
    -Friends disappeared from friends list.
    -Stuck as showing online, can’t change status to offline or busy.
    -I can enter the loading screen when I direct challenge a mate (via [Name#*****], but my mate doesn’t receive the challenge on his MtG:A game on his PC.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Thunderous orator

    THunderous orator + Killian, Ink Duellist

    When attacking with both, although orator was gaining lifelink from Killian, I was only gaining 2 life.

    1 vote

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  8. Premier draft rewards

    Had 2 wins during my last draft. Got only 1 pack as a reward.

    1 vote

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  9. アセットマニフェストの取得中のまま進まない

    iOS版にて、アプリを起動すると、アセットマニフェストを取得中のまま、先に進まなくなる。アプリ再起動しても同様の状態が続くため、ゲームができない。(20分以上待っても変わらない)

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. アセットマニフェストの取得中のまま進まない

    iOS版にて、アプリを起動すると、アセットマニフェストを取得中のまま、先に進まなくなる。アプリ再起動しても同様の状態が続くため、ゲームができない。(20分以上待っても変わらない)

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ecological appreciation does not work.

    As stated in the topic, casting this lost me a match in draft, and, given this is a mythic that is useless, effectively denied me a first pick.
    No, i don't want to upvote an existing thread. I'd like my draft entry fee back.

    1 vote

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  12. Ecological Appreciation BUG

    No creatures entered the battlefield after opponent is done choosing. I lost my standard ranked game.

    1 vote

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  13. Missing rare card after crafting

    I decided to use my rare wildcard to craft ' Righteous Valkyrie' and selected 2 copies to redeem/craft at one go.
    I note that I have 14 rare wildcards before crafting.

    However after using my 2 wildcards, I only see 1 copy of Righteous Valkyrie with 12 rare wildcards remaining. I ended up using another rare wildcard to craft Righteous Valkyrie again and ended up with 11 Rare wildcards.... can someone please assist?

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  14. カード名指定

    ios日本語版において。《シルバークイルの口封じ/Silverquill Silenter》でカード名を指定する際、《本質の注入/Essence Infusion》が表示されない。日本語でカード名を入力しても表示されず、「全て表示」にしても表示されない。

    1 vote

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  15. Absence of animations

    I play on iPad and si c’è strixhaven the re are no more animation during the battle

    1 vote

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  16. Error casting quandrix command in sealed

    In responds to opponent casting a planes walker on his turn, I cast Quandrix command, but suddenly the opponents PW's spel resolved and the quandrix spell was stuck to my right side of the screen. and Quandrix also disappeared in my hand. This error caused me the game. Please help resolve

    1 vote

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  17. Error casting quandrix command in sealed

    In responds to opponent casting a planes walker on his turn, I cast Quandrix command, but suddenly the opponents PW's spel resolved and the quandrix spell was stuck to my right side of the screen. and Quandrix also disappeared in my hand. This error caused me the game. Please help resolve

    1 vote

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  18. Cards missing from game

    I've had two cards I've opened in Strixhaven packs not be available when in Deck Builder. Ephemerate and Inquisition of Kozilek. I've gotten Inquisition twice from packs and Ephemerate once. When I go into Deck Builder and search for both cards they don't appear, even if I select "Not Collected".

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Cards missing from game

    I've had two cards I've opened in Strixhaven packs not be available when in Deck Builder. Ephemerate and Inquisition of Kozilek. I've gotten Inquisition twice from packs and Ephemerate once. When I go into Deck Builder and search for both cards they don't appear, even if I select "Not Collected".

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Cards missing from game

    I've had two cards I've opened in Strixhaven packs not be available when in Deck Builder. Ephemerate and Inquisition of Kozilek. I've gotten Inquisition twice from packs and Ephemerate once. When I go into Deck Builder and search for both cards they don't appear, even if I select "Not Collected".

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
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