MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Riveteers Outlooked/Unlucky Witness

    Riveteers Outlooked stopped me from playing a card I got from Unlucky Witness. I still managed to win the game, but I was almost so discouraged that I conceded

    1 vote

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  2. Disconnected from server

    The server got disconnected when I was casting an ability at about 4:30am. I was locked into the MTGArena screen and could not get out. By the time I was able to figure out how to leave the game without conceding, I missed my turn and the game winning play.

    I pressed Ctrl Alt Delete after the bug to open a new tab of MTGArena, but by the time I figured out this trick, my turn was already up.

    I can avoid some potential losses from bugs in the future if I restart the game quickly.

    I used to stare…

    1 vote

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  3. Not able to select aura due to crowding

    Could not select individual auras on lands because they are presented too close together. This was required to select an enchantment to sacrifice. After the timer expired a rabdom aura was selected

    1 vote

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  4. Cannot Log in

    I get returned to reconnect logout options black screen after a black screen with mouse arrow on PC. On Android. I get just a black screen. It was fine last night. This is ridiculous. For the first time I went three months without these problems and here we are again. All my friends have quit playing because of it. Maybe I should too.

    1 vote

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  5. Bug

    During gameplay (ranked Historic on my new MacBook Pro (16-inch, 2021)) My game keeps to freeze, It looks like my opponent is thinking and using their time outs. Eventually I will loose and the game have bugged out. My internet is at full strength 150 mb/s

    1 vote

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  6. My game glitched when I declined to use gathering throng.

    I had a great hand and I was excited to be 5-1 in my event, but the game glitched out on me. The match counted as a loss. Now I'm 4-2. I hope I can still get to 7 wins.

    1 vote

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  7. Problema Verifica degli incontri Attivi

    Rimango bloccato su questa schermata, non va avanti.
    ho provato a disinstallare ma non cambia nulla

    1 vote

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  8. First day of class + putrid goblin + skirk prospector = infinite mana

    Just what it says in the title. Putrid goblin has too many exploits, should be banned from historic

    1 vote

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  9. Cannot Activate Citizen's Crowbar ability on a stolen creature

    I used Involuntary Employment to take control of my opponent's Darling of the Masses that had a Citizen's Crowbar equipped. I have a legal target (Courier's Briefcase) but I can't activate the ability even though Crowbar gives the ability to the creature so it doesn't matter that I don't own the Crowbar. I can make W off the Treasure. I tried floating the mana first but still couldn't activate the ability.

    1 vote

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  10. Lagrella Mutate Error Code

    Lagrella the Magpie interacts with Mutated creatures by throwing an error code and drawing the game. This may also be the case with other "Exile target creature until this permanent leaves the battlefield" type triggers, I have not tested exhaustively.

    Steps to replicate:
    1. Mutate two creatures together
    2. Cast Lagrella the Magpie, targeting the mutated creature.
    3. Lagrella leaves the battlefield, mutated creature is triggered to return to the battlefield, causing an error code and draw.

    1 vote

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  11. 1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Missing cards

    I'm a returning MTG arena player and I noticed that some of my cards and daily quest to earn decks is not working properly. The timer is stoped at 0. Please help with this.

    1 vote

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  13. Su MacBook Pro retina 13 con MacOs Monterey

    Su MacBook Pro retina 13 con macOS MONTEREY non si può scegliere le varie dimensioni di schermo nell'impostazioni del gioco della vostra app. mi appare solo 1280x900 anche togliendo full screen esce solo questa impostazione e non vedo i lati mentre gioco le carte....QUANDO RISOLVERETE QUESTO PROBLEMA VISTO CHE SONO PASSATI MESI??!!

    1 vote

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  14. 2022.15.10.477.929304

    zero gravity enchantment

    1 vote

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  15. Draft Picks Don't Show In Decklist

    Drafted cards aren't showing up in the decklist.

    2 votes

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  16. font of agonies

    font of agonies won't get charges because it's bugged

    1 vote

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  17. PLAYSNC

    In the introductory email for MTG Arena, I received a code PLAYSNC to enter at the store for some free booster packs but the MTG Arena store doesn't accept any codes with this format.

    1 vote

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  18. werewolf packleader

    Attacked with werewolfpackleader, made it 5/3, and with pelt collector 2/2. Should have drawn a card, but that didn't happen.

    1 vote

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  19. System froze when cracking Botanical Sanctum

    system just froze when I cracked a Botanical Plaza so I couldn´t get back in the game and lost the third match because of it. The game was going great for me and would most likely won. Now I only had one match win and gained 250 gems. I would like to be compensated with getting back the entrance fee gems. This isn´t the first time arena froze, while having a solid internet connection. It´s frustrating and would appreciate a look at this. After restarting the program 2 times, I was able to regain excess to see the unfortunate result.

    1 vote

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  20. Halo Scarab + Unlicensed Hearse

    I was playing a match in my Premier Draft New Capenna event. I had Unlicensed Hearse and my opponent had a Halo Scarab in the graveyard.
    My opponent used Halo Scarab's graveyard ability. In response, I used Unlicensed Hearse's ability targeting it. As it resolved, Halo Scarab went back to the battlefield instead of being exiled by itself or by Unlicensed Hearse which wound up costing me the game.

    1 vote

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