MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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20671 results found
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Network error
No words
2 votes -
CORRECTION OF UN FAIR Infini-loops like BlightPriest
Blight Priest & Exquisite blood & other unfair infini loops 😤😡😠🤬🤬🤬🤬🤬😭 Ur letting a minority of 'BAD ACTORS' effectively RUIN the fun for all the other good sports who just wann play a fair game!!! This is absolutely and utterly unacceptable I cannot believe you have not acted to correct this sooner however I'm quite certain that by the time I'm done you will have addressed this oversight. I would direct you to look at my account and see the amount of $$$$$ I've spent on your game. If you don't want to lose my business and everybody else's business…
1 vote -
1 vote
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Match loads up with both players having zero life and no cards.
Account freezes in this position, even if I force-quit the application and come back later. Happening multiple times a day.
1 vote -
End of game crashing
After maybe haft hours play at the end is very tight score. The game crash and in the screen is written unexpected bug 😠😡🤬 This bug is very frustrating and append to me couple of time... Hope you guys will correct this problem. If append again I will stop play and invest money on your stupid game.
1 vote -
Unable to get collection issue
I met the "Unable to get collection issue" screen during a quick draft game, that made me loose my quick draft game. I met the same issue one day before (previous sunday) and was unable to connect to the game for the day.
I could connect yesterday and play a few game, but during my last match, the game begin to be slow, i saw the timer bar displayed while i was desperatly trying to do actions, then i got log out. No internet issue because i could start a youtube video in the meantime. Then after that unable to…1 vote -
Kitesail Larcenist/Vantress Vision bug
Using the Vantress Vision adventure on Kitesail Larcenist's ETB action appears to put the game in an infinite loop. Conceding the game will still exit but the game will not progress further.
1 vote -
洞窟めいた大口について
プレミアドラフトで洞窟めいた大口を軸に添えたデッキを作成いたしました。
先ほど実際に1戦して気付いたのですが、カードのテキストでは「あなたがコントロールしている洞窟の数とあなたの墓地にある洞窟・カードの枚数の合計が3枚以上で出なければ起動できない」と
記載されておりますが、マナゾーンに洞窟が3枚あっても起動できないことがありました。
こちらはバグでしょうか？バグであればこのデッキにとっては死活問題のため、早急に改善いただけませんでしょうか。洞窟めいた大口のテキストには、洞窟の数とあなたの墓地にある洞窟・カードの枚数の合計が3枚以上と記載されておりますが、洞窟めいた大口を含む3枚の洞窟タイプを持つ土地カードが3枚あっても効果の起動ができませんでした。また、洞窟めいた大口を含む4枚以上の洞窟がある場合には効果の起動ができました。
1 vote -
フリーズし、マリガンが止まる。ターンも止まる。
クイックドラフトでマリガンしたが、手札が変わらず、ダブマリするか？という状況になる。
その後、1ターンでフリーズし、相手が2ターン連続でこちらはターンが飛び負ける。
5000コイン分補填して欲しい。2 votes -
Shoreline Scout does not conjure a tropical island to my hand
Shoreline Scout does not conjure a tropical island to my hand. I tried multiple times but it just exiled the land/merfolk I selected and did not give me anything back. I had a friend test it and it worked fine for them.
This happened durign the Immortal Sun event and Bot Matches.
The Log file contains 1 such instance, the last video-
Log20231204_202647.log 30 KB -
Magic The Gathering Arena 2023.12.04 - 20.23.42.13.DVR - Trim.mp4 16234 KB -
Magic The Gathering Arena 2023.12.04 - 20.19.44.12.DVR - Trim.mp4 12139 KB -
Magic The Gathering Arena 2023.12.04 - 16.10.44.09.DVR - Trim.mp4 13957 KB -
Magic The Gathering Arena 2023.12.04 - 16.05.37.08.DVR - Trim.mp4 12917 KB -
Magic The Gathering Arena 2023.12.03 - 00.17.03.06.DVR - Trim.mp4 12372 KB
1 vote -
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Sleeve Glory for Kaldhein in the store
Please add Glory for Kaldhein sleeve in the store, or add the option to buy more items.. for example, inside the profile add all the sleeves, companions and avatars with the lock icon with a option to buy.. you are losing money.
1 vote -
2 votes
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Change historic brawl to timeless
Change historic brawl to timeless
2 votes -
Friend/Direct Challenge Not Working
Friend and Direct Challenge have not been working at least since the end of Oct 2023 with no change. People are receiving a Network Error once decks have been chosen.
4 votes -
Fiber
Impossible to play on PC with Fiber Optique. I can play on my Android phone with telephonic network but if my connect my phone ar home with wifi so to my Fiber Optique, i cannot play on my phone.
So : Fiber optique is the root cause1 vote -
Remove Digital-Only Cards from the Timeless Format
The timeless format is a big step forward and many players, including myself are excited to start playing it.
However, the constant pushing of digital only designs and pursuit of empty slogans such as "all cards on arena are legal" add nothing to the excitement and health of the format, many players would rather a true to paper experience with as little digital designs as possible.
Please consider removing alchemy from Timeless.
40 votes -
Server issue
Pb to start the game on the 3rd and the 4th of December.
Not a wiifi or private network issue as i can go on the net and post this report.4 votes -
error at launch " data update"
The game doesn't launch on both platforms (Windows 10 and Android) despite the platforms seems to be operationnal according to your "state of the game" page.
Before that I had deconnexions in a draft event yesterday.
5 votes -
Card Interactions
Hi twice now when I have cast a spell from the library with One With the Multiverse and used mana from the Well of Eternity to hopefully copy it the game has forcefully ended with a draw.
PC
1 vote -
Game is so buggy I can't even play
I'm so over the highly deceptive and predatory way wizards runs this app. I can't even pick the deck I want anymore I just start out the game with a completely different deck than what I selected. There are so many bugs in the game rn I've never seen it this bad, and it's been horrible the entire time. I can't even play the game is so pathetic and broken. And you want me to spend money on this? Lololol
2 votes
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