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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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8741 results found

  1. It's not allowing me to play anything at instant speed. I've tried cards with flash and instant type. Just skips the step completely

    It never gives me the option to cast spells at instant speed. It will give the chance during opponents main phase but during combat all cards are grayed out and can't be selected to cast. No cards present to prevent action. Happens in all formats and every opponent.

    1 vote

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  2. Crash and match loss

    It happened to me many times in the last weeks, that the game crashes as soon as an opponent is found and the match is ready to be played. Then, if I try and open the game to reconnect, I find a bugged loading frame as in the attached screenshot, and when I finally manage to get back into the game, the match I was about to play is considered as a loss.
    This happened to me with premier draft, ranked and standard event matches.

    1 vote

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  3. golden pack

    I had 8 Golden Packs, but when I started the game today, all of them have disappeared and I am having trouble. I would like them back to the original 8 packs.

    1 vote

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  4. golden pack

    ゴールデンパックを8パック所持していましたが、先程ゲーム起動したところ全て消失していました。貯めたパックを戻していただきたいです。

    1 vote

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  5. Gold rewards not properly awarded

    Did not receive all gold rewards. Should have received 500 from quest + 450 from daily rewards, but only 600 in total where given

    1 vote

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  6. deck validation failed

    I made a new timeless deck, played a bit with it in Bo1 then switched to Bo3.
    I later meant to go back to playing Bo1 so i stopped a queue.
    This have made it so that that specific deck cannot be used in Bo1 without an error saying "Deck validation failed"
    It can still be played in Bo3.
    I can still play other decks in Bo1
    But with that specific deck i cannot. I tried to copy it and use a clone, but that didn't work either.
    the deck havn't been changed and no cards are illegal in the…

    1 vote

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  7. Not receiving win exp

    I am only receiving 25 exp from both quest and daily wins. This has been going on for a week or more. IOS iPhone and iPad.

    1 vote

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  8. Phone volume buttons no longer control game volume. Android 16

    I'm enrolled in the Android 16 beta, after most recent beta update the phone volume buttons no longer control game volume. Not sure if this is a bug with the beta or a future integration problem with version 16

    Pixel 8 Pro

    1 vote

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  9. Brawl crash with Sigarda

    My game crashes whenever I try to play brawl with commander Sigarda, Font of Blessings. Doesn't matter how many times I try to rejoin, and irs only her deck that isn't working.

    1 vote

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  10. Cheaters

    Game crashed in mythic after I cast the winning play an no matter how fast I try to reconnect after the BS freeze the game will not relog until I time out even though it's less then a minute or the time it takes when a salty opponent who is roping.

    1 vote

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  11. Dollmakers shop not triggering

    Dollmakers shop is not tirggering. I have lost so many games after playing Dollmakers shop, attack with a non-doll creature and do not get the trigger! I have lost ranks because of this issue. I need compensation for wasting my time playing a game that I cannot win, because a MYTHIC card that should be powerful does not trigger as it should!

    1 vote

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  12. frontline rush

    sometimes see with instants. My opponent attacks. I set up a disruptive spell and choose not to defend. My opponent plays a frontline rush. I don't get priority, it resolves, damage is assigned to the player, and I lose. This kind of fatal bug should be eliminated.

    1 vote

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  13. class enchantment

    Class enchantments and other multileveled enchantments have a black background under the text section, making it impossible to read the effect.

    1 vote

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  14. shardmage's rescue

    Opponent played an Into The Floodmaw on my creature, I cast shardmage's rescue in response, the creature was returned to my hand anyway.

    1 vote

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  15. BO3のデッキ構築中の対戦画面

    携帯版でやっているが、デッキ修正中に前回対戦の相手の墓地、追放領域がタップできず、情報収集と分析ができない。
    PC版でできるのであれば明らかにアンフェアな状態で対戦していることになるため、早急に改善してもらいたい。
    手札、墓地、追放領域の状態は、どのゲームとは言わないが、一箇所にまとめてタブで切り替えてみれるわかりやすいものもあるので、そういうゲームをもっと参考にして欲しい。

    1 vote

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  16. Marang River Regent crashes Android

    In a single game, my opponent cast Marang River Regent twice; both times, my client froze after starting to bounce two permanents, and crashed. "Fortunately" I was able to open the app again and get back to losing the game, but both times took about 30 seconds between them casting the Regent and me being able to take any actions in the game; I really hope they didn't think I was tilt-quitting or something!

    1 vote

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  17. landlore navigator creates a magpie even if only 1 artifact is played

    Opponent creates a clue token with "Tamiyo, Inquisitive Student" then plays a Landlore Navigator, at the end of their turn they create a Thieving Magpie incorrectly, as there was only 1 artifact created that turn.

    It won't allow me to post idea with the log.

    1 vote

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  18. Herd Heirloom / Bedrock Tortoise

    Bedrock Tortoise allows creatures to attack with same power as toughness, when this switch occurs, you cannot use Herd Heirloom to give them trample - which should happen. Game log attached.

    1 vote

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  19. Premier draft win didnt register

    I got my third win on Premier draft last night but it took a while to get out of the game and it said something like data sync error. When I logged back in today, I noticed that the win did not get registered, I was still at 2 wins

    I was playing on Android

    1 vote

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  20. Timer

    I’m not the one playing the Garbo card tying up the stack with naked dancing goblins and fire works going off on screen, I therefore should not be losing games due to rimer expiring because I have to pet every naked goblin one by one

    It’s been years of this bs nonsense.

    Quit game for two years and it’s still the same dumbos hanging out in platinum drooling on their cards taking multiple time outs just to decide who goes first and flashing naked dancing goblins in your face wasting minutes of your turn clicking on them

    Holy moly.

    No…

    1 vote

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