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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9427 results found

  1. air bending never ending turn

    you guys have to do something about the repeat action thing, I just sat for 20 mins while my opponent had doc grizzloc in play and was bouncing airbenders . Just the same thing over and over bounce an Airbender resummon for free, bounces another Airbender, resummon for free. Like seriously you guys really need to get control of shoit like this

    1 vote

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  2. No daily deals in store today

    There is no daily deals in the store today. I have had this come up in the past and wanted to make sure this wasn't happening again.

    1 vote

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  3. Bug: Progenistus can be removed from the game without a sacrifice effect

    Just ended a match using Progenitus and someone played a boardwipe to destroy all creatures.

    This shouldn't have even caused Progentius to be sent to the graveyard because it has protection from everything.

    I don't get how a bug this simple hasn't been resolved yet.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Deck size

    I've had multiple games where I start the match and it shows my opponent with a 200+ card library I don't know if this is some sort of glitch/exploit or a display thing. I'm on mobile if that matters. Forgot to screenshot

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. No Fleem cosmetic

    I am writing regarding a missing cosmetic item (“Fleem”) on my MTG Arena account.

    I preordered the Mastery Package well before the preorder deadline and opened 10 packs. However, after logging into MTG Arena, the Fleem cosmetic was not added to my account and does not appear in my collection or cosmetics inventory.

    I have already checked my Inbox, Collection (including “Not Collected” filters), restarted the client, and logged out/in, but the item is still missing.

    Could you please verify my account entitlement for the Mastery Package preorder and grant the Fleem cosmetic if it was not correctly applied?

    Thank…

    1 vote

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  6. Cast Impossible even though enough Mana

    I have five white mana, but I can't cast "Smile at Death". One of the five mana comes from the legendary creature "Giada".

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Reusable Wildcard Slots (and how they would increase profit)

    The proposal: Offer a single reusable wildcard slot per deck that can stand in for any card without consuming a regular wildcard.

    Why it's good for the game:
    - Players can experiment with one card freely, increasing deck variety.
    - The wildcard slot will allow players to deviate from metadecks without a fear of wasting wildcards, increasing game variety by reducing the amount of exactly identical decks.

    Why it's good for profit:
    - When sold as a one-time-purchase account upgrade it will reach a large group of players who would otherwise be reluctant to spend money on temporary or consumable…

    1 vote

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  8. all cards are black

    When drafting all cards were black, and I was unable to choose what I wanted. I would like a refund.

    1 vote

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  9. Golden pack progression

    On November 24th at around 11:20 PM, I purchased 10 regular packs of “Avatar: The Last Airbender” using gold in MTG Arena and then opened a Golden Pack. However, from the Golden Pack, I received only one card from the current latest Standard set, “Avatar: The Last Airbender.”
    To confirm, I made the same purchase again and opened a second Golden Pack, but once again I received only one card from “Avatar: The Last Airbender.”
    Normally, a Golden Pack should always contain at least two cards from the current latest Standard set, “Avatar: The Last Airbender.” However, in both of…

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  10. Save deckbuilding piles

    When deckbuilding, it often makes sense to organize your deck into piles that aren’t based on mana value. While the current UI allows this, the pile arrangement always resets to mana value when you leave the deck editor, making this feature mostly useless. It would be extremely useful if the chosen pile ordering were saved with the deck.

    1 vote

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  11. missing packs and foundaation dupplicate protection bugs

    I did buy 9 foundation packs and when I opened the 6th one I get a 20gem with message "I have all rares of foundation" but I am missing +100 rares
    I did exit arena and post it on reddit
    when I reconnect arena my last 3 foundation packs are missing/lost

    https://www.reddit.com/r/MagicArena/comments/1pwujjp/foundation_packs_not_duplicate_protected/

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  12. Card style purchase

    I purchased the basic land card styles available on 26 Dec but they do not appear in my collection. I tried restarting and repairing game files. Thank you!

    1 vote

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  13. Sokka's Haiku unable to cast during Omniscience Quick Draft Event

    Sokka's Haiku was unable to counter Crashing Wave in the Omniscience Quick Draft. The card did not highlight to indicate it was a "potential" instant-speed response but other cards did highlight. I tried to drag it out anyway and it would not cast the spell.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Force Import decks for when the cards don't exist

    Force Import - often when importing a deck I find that MTGA doesn't have it. It would be nice if there was a way to 'force import', just import all the cards in the list and skip over the ones that don't work. Maybe provide a error panel like '5 cards failed to import: etc, etc". It could be a hotkey, like Ctrl+Shift Import or a setting.

    2 votes

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  15. Unable to purchase 20,000 Gem Pack

    I am getting a “duplicate” error message whenever I try to purchase the 20,000 Gem or 40,000 Gem pack. This only happens for these specific packs. Is there a limit of how many times this pack is purchasable?

    This is on Android OS, tried using 2 different devices (Samsung Tab S7 and Moto Razer Ultra.

    1 vote

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  16. Non ranked

    Even non ranked is rigged…this game is insufferable. Why am I still constantly getting paired up vs spot removal and control?! Arena has gotten Way worse and the people who suffer the most are the avg players.

    1 vote

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  17. T60pro tablet mtg arena crash

    OS
    Android 15

    Screen size
    13.4 in
    Data storage
    256 GB

    Resolution
    1080p

    Ram memory
    8 GB

    Proc. speed
    2.2 GHz

    Processor
    T7280
    Proc. brand
    Unisoc

    Native resolution
    1200x1920

    Graphic card
    Mali -G57 1core(850MHz GPU)
    Ram memory type
    DDR4

    I attempted install and it installs, but will not fully open. It immediately crashes before displaying anything. I can select icon and it begins to zoom into app like a transition to fullscreen, but crashes before any images.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Dreams of Lagnua - Bug

    PLEASE look into your auto passing system. This is yet again another instance where the client auto passed even though I had available mana and an instant spell to play. In my game that ended at 2025-12-24 23:36 PST, on my opponent's turn 3, they cast an Instant Ramen which I let resolve, but when they drew the card, the turn auto passed, skipping through combat and the end step, directly to my turn. I was not given an opportunity to cast my Dreams of Lagnua which was a legal and valid play.

    2 votes

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  19. unholy annex

    Unholy annex is way too strong to play against, it completely invalidates the integrity of the ranked ladder. I wish you guys would playtest these cards and stop releasing jank like this over and over and over again. I understand that designing hundreds of cards a year is not easy but literally nobody asked you to release that many sets a year? I used to be proud to spend money on this game now I feel like an idiot because the quality is so garbage lately. Fix unholy annex, there's no reason it should be draining life on top of…

    1 vote

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  20. 7 votes

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