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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10219 results found

  1. Lost 1 life randomly causing a game loss?

    Check the logs attached.
    I was on one life playing FF7 Limited. there was no reason for me to lose it, but I did randomly on draw step.

    To make things more aggrovating, I drew a Balamb T-Rex, gain 3 life creature spell. :(

    I check the exisiting battlefield for draw life loss triggers or literally anything will would kill me, but to no avail. :(

    Could I please request a free draft token to make up for it?

    Thank you

    Dan

    2 votes

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  2. Product suggestion

    There are a lot of cards on Arena introduced through bonus sheets with peculiar arts and styles, for example Mystical Archives and Enchanting Tales. Some of the traditional printings of all these cards should be available in the shop as skins. Why not take advantage of this and monetize these kind of cosmetics?

    2 votes

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  3. Maximum Overdrive

    Doesn't do indestructible! Pointless having this in the deck.

    2 votes

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  4. Taii Wakeen, Perfect Shot

    Taii Wakeen, Perfect Shot Does not allow for it to trigger on draw. Using Razorkin Needleback to add additional damage at the draw step.

    2 votes

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  5. Mythic rare wildcard used to make a second herald of eternal dawn for my green white deck, used craft all function, a new copy was not creat

    Mythic rare wildcard used to make a second herald of eternal dawn for my green white deck, used craft all function, a new copy was not created, this was for sparked ranked alchemy play. have attached captured log

    2 votes

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  6. The game suddenly ended in defeat middle of my turn. Game was not over yet. This is the 2nd time in 3 days

    The game suddenly ended in defeat middle of my turn. Game was not over yet. This is the 2nd time in 3 days. I have attached the log files

    2 votes

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  7. Robbed of Standard win by Adventure creature completely disappearing

    I played Charring Bite (an Adventure) to kill a critical opponent creature lategame, leaving my opponent with just two 1/1 Cat tokens for 3 turns in a row. Twinmaw Stormbrood (the creature half of the Adventure) never appeared, costing me the game unfairly. No cards were in play that could have caused this, and the card didn't appear in my Exiled list either.

    3 votes

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  8. Count the Counters Achievement Error

    I placed well over 25 counters on single creatures in this game, but achievement did not unlock.

    5 votes

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  9. Unable to submit deck

    I made a deck for Aetherdrift constructed, submitted it, deleted it, and now I get an error when I try to play and I can't submit a different deck. So I'm effectively locked out of the event having not gotten to participate. Feels bad.

    6 votes

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  10. shuffler

    Fix the shuffler. I was playing draft. 17 lands in 40 cards. I kept a 7 card starting hand with 4 lands. I played 5 total turns in the game, where I drew a land card all 5 turns. The chances of drawing 5 lands in a row are astronomically low.

    27 votes

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  11. Depressurize Shows in Deck Despite Not Adding It

    I have a Depressurize card and am trying to add it to a deck, but it shows that it's already in my deck. If it is, it does not show up on the deck screen and cannot be removed. Additional Depressurize cards (that I don't have) can be added and removed at will, it's only the initial card I own that can't be added.

    1 vote

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  12. Raal Conniving Infiltrator

    Bug

    When playing MTG Arena on Android, the app crashed when Raal, Conniving Infiltrator is played. This happened in two separate matches in the same event.

    When the mana cost is paid, the icon on the card appears, the app freezes, and then, crashes.

    This caused multiple losses in the event.

    1 vote

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  13. fauces

    la carta"Ira del fauces polvorosas" está identificado como instantáneo pero no funciona correctamente, no da la opción para lanzarlo como tal, tampoco se lanza utilizándolo con la carta La historia de tamiyo

    1 vote

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  14. Commander Name Text Blocking Hand Cards

    Commander card names clip over the cards in hand, making it very difficult to select cards behind the name.

    Suggestion!¬
    Make the name text field click-throughable, so it does not consume the click input.

    1 vote

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  15. Etrata ability not allowed to work

    I had etrata in play, I had a swamp, an island, and 2 colorless lands untapped, and 2 face down creatures from etrata's on hit ability. My opponent played a bunch of creatures and I was not even given the option to turn a creature face up.

    1 vote

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  16. Etrata ability not allowed to work

    I had etrata in play, I had a swamp, an island, and 2 colorless lands untapped, and 2 face down creatures from etrata's on hit ability. My opponent played a bunch of creatures and I was not even given the option to turn a creature face up.

    1 vote

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  17. 1 vote

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  18. Paws in textbox?

    On mtg arena some cards have paws instead of rules text. No tooltip is shown when they are on the stack forcing you to guess what effect it has. They need actual words written on them.

    1 vote

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  19. collector's cage bug

    Issue was the opponent only had 5 bats tokens, nothing else and played collector's cage 3 times and all 3 allowed them to play their hideaway card even though they did not have creates with 3 different powers, all their creatures had flying nothing else, they basically cheated to win.

    1 vote

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  20. Misleading Japanese Labeling in Arena Store

    "(Gem) 20,200 wildcard value!"
    The Japanese version of this sales pitch means "the equivalent of 20,200 wildcards."

    This is an impossible value for users familiar with Arena, and while it's possible to assume that it's the value of gems,
    the current situation clearly leads to a significant misrepresentation of value.
    Under Japanese law, this is referred to as "Yu-Riyo-Go-ni-n (misrepresentation of quality)" and is subject to administrative sanctions.

    1 vote

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