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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10217 results found

  1. In my collection Sanctuary Cat is bugged

    When I check the style of the card only the Alchemy one is available (I'm sure I've crafted both) and I can also select it twice

    1 vote

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  2. Have cards that make you name a creature type include Sliver on their default list if Thrumming Hivepool is in the deck.

    Right now if you have a Thrumming Hivepool or 4 in the deck, playing things like Cavern of Souls or Leyline of Transformation won't include Slivers in their default suggestion list upon playing them - forcing you to type it out every time. In contrast it feels like having a single bird or avatar in a deck will populate those lists with that type. It'd be really great if Arena recognized that someone playing with Thrumming Hivepool probably cares about Slivers (which are repeatedly listed and interacted with in the card text) and would want that as a quick option.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Have cards that make you name a creature type include Sliver on their default list if Thrumming Hivepool is in the deck.

    Right now if you have a Thrumming Hivepool or 4 in the deck, playing things like Cavern of Souls or Leyline of Transformation won't include Slivers in their default suggestion list upon playing them - forcing you to type it out every time. In contrast it feels like having a single bird or avatar in a deck will populate those lists with that type. It'd be really great if Arena recognized that someone playing with Thrumming Hivepool probably cares about Slivers (which are repeatedly listed and interacted with in the card text) and would want that as a quick option.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Jump In

    Jump In event still glitched. It takes me to a packet select and then redirects me home. I haven't been able to access it for over a month.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  5. Tutorial BUG

    Durante o início do jogo, quando chega no 4* oponente, o jogo simplesmente congela, ele pede uma resposta de bloqueio ao ataque do npc, mas as fichas não vão pra campo e você fica travado nessa parte, segue print.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Booted out mid game and server issuse

    Was kicked from game after casting a spell, disconnected from Arena client, experienced log wait time to reconnect, experienced server issue when clicking reconnect (clicked 4x), was given a lost in game

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. seems to be a glitch or a cheat with trapped in the moon

    i had trapped in the moon aura enchantment on Valvagoth and some how my opponent was able to put valvagoth back into play with trapped in the moon still attached to it not sure if it is bug or a cheat. captured the log to attach.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Tamiyo, Field Researcher's -2 effect reminder doesn't show which creatures were targeted

    The targeting arrows appear briefly, but immediately disappear unless a player gets priority in response, making it difficult to see which creatures were targeted, and hovering the effect reminder box doesn't work.

    3 votes

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  9. 4 votes

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    1 comment  ·  Store  ·  Admin →
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  10. Everytime i play a planeswalker or a create card transforms into a planeswalker, the app crashes on me playing brawl on an andriod phone

    Everytime I cast a planeswalker, or a creature transforms into a planeswalker, my app on my android crashes. When I reload it, it'll take me back to the game but then crash again immediately. It's happened in 3 different games today 3 seperate times on the day.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. MTG Arena Cards Freezing Mid-Game

    For the last 24 hours, I’m having played cards freeze 1/2 way through the casting and now showing up on the battlefield. I have to close the app, relaunch, and reenter the match. However, it will do it again multiple times where I know a spell of effect is on the battlefield but I can’t see it.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Keep getting disconnected on mobile even with full 5G+ signal. Frequently happening since latest patch.

    Keep getting randomly disconnected since last patch on mobile. On top of that I still am unable to rejoin games if disconnected whether to the home screen on mobile or if the app crashes and I immediately reload into the app. It's been months now.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Free loss in quick draft

    I was 2-2 in tarkir quick draft. I got connected into a match, but got "kicked out" to the quick draft screen. I clicked "play" and won the game, but after finishing it I got both a win and a loss, thus ending my draft. I want a refund.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  14. Aetherflux Reservoir art style is missing if removed from my deck

    PC Client on Windows 10; I have a full-art Aetherflux Reservoir art style in my deck and I cannot view it in my deck builder. If I remove it from my deck, I cannot choose that style again. The only ones it shows, collected or not, are BRO Schematic and the standard version.

    3 votes

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  15. game freeze nd client crash all the time since last update. its annoying !!!!

    game freeze nd client crash all the time since last update. its annoying !!!!

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Got match loss without losing game

    Queued up for a game in Historic Metagame Challenge, cancelled the queue and then saw I got game after pressing cancel. I realize that there is a bug that might lead to getting a loss (when cancelling) but I tried to queue up instantly and actually got a new match. When I won that match it said I was done with the event and I had to claim my gems.

    2 votes

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  17. Moving Cards from Best of 3 to Best of 1 Sideboard doesn't work.

    This was attempted on PC.

    To reproduce bug:
    1. Import the attached deck.
    2. Open the deck to edit it.
    3. Go to the sideboard.
    4. Attempt to swap an Orim's Chant in the best-of-1 sideboard with the Tendrils of Agony in the best-of-3 sideboard so it'll show up if you play best of 1.
    5. Click done to save changes.
    6. Re-open the deck and go to the sideboard.

    Actual Results:
    The deck stays the same. The Tendrils of Agony remains in the best of 3 sideboard.

    Expected Result:
    The Tendrils of Agony should move up to the best…

    2 votes

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  18. Unable to Claim Quick Draft Event Rewards

    I just finished a quick draft with 7 wins but it won't let me claim the 950 gems. The button text instead says Home.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  19. Create a feature allowing players to "ban" a few cards so that they don't go up against decks with those cards.

    Players are recognizing cards that are unbalanced sooner than WotC is implementing effective changes to rebalance the game. Additionally, since we don't have the ability to choose who we are getting matched against we don't have the ability to say "No, I don't want to play with that person" until after the match starts. For example, if I were playing Brawl in person and my opponent was running Ugin, Eye of Storms as their commander, I would tell them to play a different deck or find a different opponent because I'm not going to waste my time.

    My proposal is…

    1 vote

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  20. Silent gravestone

    SO iv been plying with silent gravestone ; cards in graveyards cant be the target of spells or ablitys, i have notice that this dose not work, you plasy a gravestone and play a enhanced surveillance, and the tigger gose threw it should not go threw as it cant be the target of spells or ablitys, this happens with planswalkers and other forms of pulling cards from your graveyard i belive this card is currently bugged

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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