MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Unable to use Wildcards
I am unable to redeem any of my wildcards, I have 6 rare wildcards and am trying to craft even 1 rare and am unable to do so.
3 votes -
Life link haven't increased my life pointa
I have attacked my opponent with a creature with life links, but I haven't got my life points increased by the inflict damage. That lead me to lose the game on the following opponent turn.
4 votes -
Can’t cast Close Encounter as an instant
Can’t cast close encounter at instant speed on opponents turn. Was the card type also errata to sorcery? The game still shows it as an instant.
2025.50.4.2950.1169759
iPhone 13 pro1 vote -
ドラフト
【発生日時】
2025年7月29日（日本時間７時頃）【イベント】
久遠の終端プレミアムドラフト【発生状況】
プレミアムドラフトに参加中、急に挙動がおかしくなり、添付画像のような画面が表示されました。
その後、正常に操作ができず、予定していたピックができませんでした。【影響】
・本来選択したかったカードをピックできず、自動選択によりデッキが大きく損なわれました。
・イベント進行に支障が出ました。【お願い】
本件につき、補填（ジェム、イベントチケット等）のご対応をご検討いただけますと幸いです。1 vote -
プレミアムドラフト中のクラッシュ
【発生日時】
2025年7月29日（日本時間７時頃）【イベント】
久遠の終端プレミアムドラフト【発生状況】
プレミアムドラフトに参加中、急に挙動がおかしくなり、添付画像のような画面が表示されました。
その後、正常に操作ができず、予定していたピックができませんでした。【影響】
・本来選択したかったカードをピックできず、自動選択によりデッキが大きく損なわれました。
・イベント進行に支障が出ました。1 vote -
Bug
Way too many bugs and errors for a New Set/Rotation Day. It has been prevalent enough that most content creators couldn’t play matches on stream in the US. We either got a Waiting for Server,Black Screen or Network Error Unable to Queue
?!?1 vote -
Sealed product missing from event
The server was behaving strangely earlier today and I voted on another bug for that. (2025.50.4.2950.1169759) However, during that time I tried to renew a Sealed event for the latest format: Edge of Eternities. The game told me that it was not possible. Several hours later and a few minutes ago, I opened that event. The rares were shown and then this screen where only 1 card remained followed. After I left that deck building and returned, same state.
1 vote -
Add option to sort cards in hand right to left
When you draw your hand, the game always sort it from left to right:
- First Lands, then cards ordered from lowest to higher CMC costAdd a menu option to allow me to choose the Order I want (right to left):
- First cards ordered from higher to lower CMC cost, then Landsthanks in advance
1 vote -
Extraordinary Journey
I was playing extraordinary Journey with Loot, key to everything. The creatures I played from exile with Loot did not trigger card draw. Based on rulings on gatherer they should.
1 vote -
Anticausal Vestige needs to be banned from play.
It's ability is by definition gamebreaking and does fit well with this ruleset designed 30 years ago like most of the creatures in this game printed in the last 5 years.
In fact, 95% of creatures in current standard need to be banned. Do your job wotc. You did it poorly in the last ban cycle when you didn't ban enough cards. You can still do your job and ban more in order to make sure the game is actually balanced enough to be fun.
1 vote -
Matches is not starting without VPN
Right after EOE set became available to play i'm unable to start any match, game is struck at "Entering match... " untill i cancel search or close the MTGA client. It worked perfectly just a hour before EoE release, but now only VPN somehow solves the problem. No updates to client happened, i presume, the problem is serverside. I have contacted my internet provider, and he confirmed, that there is no MTGA client blocks issued by him, all is okay.
1 vote -
no gems available
No gems are available to purchase at the store so I'm unable to buy card packs
1 vote -
Bug
Estava a jogar pionner naquele formato que só se pode perder 3 vezes e o jogo por duas vezes bloqueia e nao me deixa voltar a batalha, até eu perder por time out. Perdi Moedas a conta disso peço que pelo menos me devolvam as moedas que gastei para entrar no evento. Obrigado
1 vote -
program crashed
due to the new season actualization the program was running badly so i couldn't stand the matches and lost the draft i was playing
1 vote -
Unable to purchase gems
Gems tab in Store is empty.
1 vote -
unable to purchase gems
Gems tab at store does not have any of the usual choices for gems purchase. Empty
1 vote -
Lost Egg & Rollover Rewards
I logged in and just as I was seeing packs/cards/whatever pop up the app crashed. I opened the app a second time and saw my gift egg. As I clicked on it, the app crashed again. I am a new player and I have no idea what sort of packs/rewards/gifts/etc I was supposed to get. I have no idea if anything was added to my collection either as I am not seeing "New" above any of the cards in my collection. I'm pretty positive I should have had 1 Final Fantasy pack as a ranked or mastery reward but I…
1 vote -
Lost a Booster Pack
I had 10 Edge of Eternities booster packs. (6 from prerelease, 3 from the email, and 1 from the mastery track.
I tried to open one. It waited for a while, and then gave me a blank error message. I clicked the button to exit out of that and played a game or two. I returned to the Packs interface. I still had 10 booster packs. I opened one. It was slow, but the pack opened normally. However, after looking at the cards I opened, I only had 8 packs remaining.
I assume the problem is due to excessive load…
1 vote -
Rotation et les serveur à 2 dollars de chez WoC
Alors WoC malgrés tous les dollars que vous devez prendre un jour de rotation parce que tous les demeurés de service se jettent sur la nouvelle extension, vous arrivez même pas à fournir à vos clients une connexion convenable?
Vous avez vraiment honte de rien....
Bien heureux de vous avoir jamais donner le moindre dollar.
1 vote -
Rotation et les serveur à 2 dollars de chez WoC
Alors WoC malgrés tous les dollars que vous devez prendre un jour de rotation parce que tous les demeurés de service se jettent sur la nouvelle extension, vous arrivez même pas à fournir à vos clients une connexion convenable?
Vous avez vraiment honte de rien....
Bien heureux de vous avoir jamais donner le moindre dollar.
1 vote
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