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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10227 results found

  1. Cannot sign in to submit a request

    Every time I try to submit a request it asks me to log in and every time I log in it redirects my to my profile. When I return to the pictured page I am always still logged out so I cannot submit requests. It's pretty infuriating to have the system for reporting bugs and issues also be bugged.

    8 votes

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  2. rigged rng

    How rigged this game is to make you lose in beautiful forced streaks, it doesn't matter, it absolutely doesn't matter what you do, deck you play, mulligans, etc. it doesn't matter, if you play bo3 it doesn't matter, your hands are garbage, they always have the perfect card to beat you , it doesn't matter hahaha except for their youtubers, people with influence or whales.
    Don't put money into this garbage, they humiliate us in bad ways, I hope that in their next lives they receive this karma, it will come to them :)

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Crashes to main screen

    On IOS when playing best of 3 the app will randomly leave the game and return to the main menu. Also occasionally occurs when rejoining the game with match in question. The match can usually be rejoined by rebooting the app or attempting to enter the play queue, but sideboarding is impossible for the remainder of the match.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Network Error

    I got on to launch my game and I keep getting a network error message. My internet works but the website says there are no issues.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Solemnity/Nine Lives

    I have Solemnity and Nine Lives on the table, as well as a Guide of Souls. I cast another creature and normally I should gain 1 life and get an energy. I receive neither and the Solemnity glitters in red, meaning that it activates. Thus, it's for me a bug.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Obvious Bug/Cheating

    Just played someone that had more than 4 copies of Soulstone Sanctuary in their deck. 2 in the graveyard, 2 animated in play, and then played a 5th. I always thought unique lands like that one were restricted to 4 copies. This game is free to play but it would seem that it's too much for some weak hearts so they need to cheat. I know y'all probably won't do anything about it, but at least I tried to say something. Thank you for nothing, in advance

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. shuffler still sucks

    It is unusual for me to outland mono red, even though I have 26 lands in the deck, and they probably have 20. Played about 15 games today. I couldn't get a 3rd or 4th land in 8 of them. That's absurd. When are you going to fix this. ********, everyone knows you rig the shuffler to do this to force winrates. Did you forget that you need to put out an enjoyable product to make money? There are several platforms to play Magic on. Arena might be the worst one.

    6 votes

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  8. Defeated with Platinum Angel

    How in the world did I lose the match with three platinum angels on the line?
    I lost due to a bug, nothing had changed in previous turns, how did I lose?
    Rigged game. I want explanations.

    And you still owe me 1000 coins from last time. Ridiculous, I had 3 platinum angels in play, I couldn't lose and the opponent couldn't win!!!!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Chemistry AI tool for assignments

    Yesterday, my teacher gave me a chemistry assignment that was really difficult. I find it hard to balance chemical equations and understand reactions, so I need a chemistry AI tool that makes this easier. Does anyone here who suggest me reliable chemistry AI tool?

    2 votes

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  10. Elvish Archivist - French Translation error

    French translation error on Elvish Archivist (Eldraine)

    English text: "Whenever one or more artifacts you control enter, put two +1/+1 counters on Elvish Archivist."
    French traduction : "A chaque fois qu'au moins un jeton que vous contrôlez arrive, mettez autant de compteurs +1/+1 sur l'archiviste elfe."

    The English text mentions a synergy with the artifact and places 2 counters on the creature.
    The French text mentions a synergy with tokens and places as many counters as tokens.

    I use 3 rare wildcards to craft it for a token deck. Can you pay me back?

    5 votes

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  11. Continued graphics issues

    Continued artifacts, pixelation, and/or lack of rendering in menus and of moving/holographic cards. Please fix this. It only seems to happen on my Samsung Galaxy S24 Ultra (Android) phone.

    2 votes

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  12. cant join games

    I cant join a games. It stays on the loading screen/ qu

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Doubling season

    Poison counters are not doubling when I proliferate and doubling season is in play

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Auto-Pass Bug.

    Auto-Pass isn't working on my opponents turns. It works fine on my turn, but continuously asks to resolve on my opponents turns.

    5 votes

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  15. Game crash on manifesting dread with Paranormal Analyst

    Worked fine the first time I manifested dread with the Analyst out but the 2nd time it caused an error and ended the game in a draw

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Your shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!

    Because I can't update an existing post. I went in to out 2 cards and introduced another 2 land. That's 29 land in a 75 card deck abdominal still only 2 lands in opening hand, highest mana cards in opening hand and no land in 4 draws, 4 GAMES IN A ROW!

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Unable to use Brawl Decks from Quest reward.

    I had a quest that was supposed to unlock 1 Brawl deck for completing 5 unranked Alchemy games. I completed this quest, but the Brawl did not unlock. I see example decks in my deck list, but I am missing the majority of cards for these decks.

    I do see 5 example brawl decks, but i'm not able to play any of these because they require wildcards to create cards in order to use any of these decks. The quest reward stated that I should have been awarded 1 random brawl deck.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. 5 votes

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    0 comments  ·  Events  ·  Admin →
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  19. Fix the shuffler 12

    Mythic ranked, deck with 18 lands 21 creatures 21 spells,used fugitive codebreaker to draw extra 3 cards on turn 4, by next draw i had seen 8 lands and 7 non lands in total. wtf is this ****. Literall impossible odds that would never happen in real magic, fix the shuffler this is why arena is dying.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Card shuffler

    Why do that need 3 to 4 mulligan regularly? I have over the recommended manna amount. Fix your ******* game. It's turning to ****. I think mtg is dying off

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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