MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9398 results found
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glassworks room enchantment
gets stuck in the choose window with no response..stuck until timer runs out, and the card is shown in the stack for the rest of the game
1 vote -
The Game would not let me react in the last game I played causing me by default to lose the match
This log shows it was impossible to win the game
1 vote -
Can't reach my hand
So i was playing vs a mill deck and i played icetill to be able to play land from the graveyard. The amount of lands in my graveyard blocked me from reaching my hand. Pls fix this.
1 vote -
MWM Pick-Two Phantom Bot Draft
This is the worst MWM event ever. Title says it's a "BOT" draft, but it was not a bot draft. I have never played Foundations before and was not prepared for a timed draft against real players. Plus having to pick 2 cards, the timer should be twice as long. Half of my picks were randomly chosen for me because the timer was ridiculously short. Who ever thought up this MWM event should be fired.
1 vote -
Achievement bug
Standard achievement number of games is stuck for me and not advancing. I've gotten it over 300 now its stuck.
1 vote -
Vivian Reed planes walker crashes game
During the recent pick 2 mid-week event, anytime I played the Vivian Reed planeswalker card on my iPhone iOS, the game crashed. The app would not reload until the game was over, otherwise it would crash before re-entering the game. It happened twice within a period of about 15 minutes.
1 vote -
Land ***** in Draft is CONSTANT!!! NOT RANDOM!!!
Do something to fix this...it really sucks not being able to play in a Draft where I spent resources to enter.
1 vote -
Limited Rank
My Limited Rank is Stuck and does Not change.
5 votes -
Match disconnect without reconnect
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…
6 votes -
3 votes
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[BUG] MTG Arena shows the wrong currency in the store
MTG Arena on macOS shows the wrong currency in the store (Euro instead of US Dollar) despite living and being located in the US.
Entire purchase flow shows Euro prices.
Issue is isolated to MTG Arena on macOS, on Windows and iOS the correct currency (US Dollar) is being shown
2 votes -
Emrakul, the World Anew and Tergrid do not work
I had a Tergrid and used a discard spell (Rougue class).Opponent discarded Emrakul, the Wolrld Anew and clicked Madness. He did not have the colorless manas for it. I couldnt put him onto the battlefield with Tergrids effect.
1 vote -
CAN NOT GET MY REWARD
IN FF Colletor Booster,I was already achieved 7 cictories .But when I want get my reward , I click Claim ,my program get stuck.I can
t get my reward in my phone or my PC .Furthermore,I cant start new Colletor Booster event ,it makes very sad2 votes -
can't found match
i start finding a match. then it searchs for match for 40 seconds. then it says "Connection to server". then it launchs me to general menu
2 votes -
server disconnect while only playing draft
Server disconnection happened two times while only playing draft matches, not while playing standard games. After disconnection, it kept until I lost that match for a timeout, then the server connection recovered.
2 votes -
1 vote
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unable to login authentication failed
When I open Arena, it opens to a black screen that reads "Unable to Login. Authentication failed for kodama-llama: An exception occurred"
I have tried logging out and logging in and uninstalling and reinstalling to fix the issue, but neither works.
9 votes -
Friends list bug
My friends are always appearing offline, I cannot send requests and I cannot accept them
3 votes -
Unfair matching system
The system clearly changes the opponent's deck depending on the deck you use.
There is also a strong tendency to rely on accounts.
The difference is noticeable when copying a streamer's deck.
I have made a report like this before, but it has not been reflected at all.
I feel like the gameplay has been significantly lost as a digital card game, but is that okay?
It makes me laugh that MTGA doesn't do what other digital card games can do.
I have stopped watching MTGA tournaments because I feel that if the world championships are held with this kind…
13 votes -
Cant rejoin a game in progress
When I lose connection. The game doesn't rejoin a game in progress it simply finds a new match an forfiets the prior match . With some of the connection troubles this game has this is game breaking.
6 votes
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