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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6194 results found

  1. mastery pass for final fantasy

    mastery pass for final fantasy will not advance beyond level 50 to get the uncommon card reward

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Mastery pass will not advance past level 50.

    Mastery pass will not advance beyond level 50. Not receiving the uncommon card reward.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Didn't get to play Jidoor's ability.

    I had no cards in my hand. I drew one card which was an island. I played my island to have nothing in my hand. In total, I had two jidoor's, two islands, and three plains. In theory I should have been able to pay for one blue mana with one jidoor and the rest of the cost of the other Jidoor's ability. I was playing timeless and the player I was playing had a deck with over 200 cards, was a moderator, and they played a shrines deck with pink and white sleeves or mother of pearl sleeves.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Machinist's Arsenal Providing Power/Toughness After Azure BeastBinder

    I was in a game of standard and i attacked with an azure beastbinder to make a machinists arsenal lose all abilities until my next turn. on opponents turn they play beatrix, loyal general and had a blacksmiths talent at level 3. they used either beatrix or blacksmith ability to equip the machinists arsenal despite it no longer having an equip cost (this part i think is fine). somehow their beatrix had 12 power though. they also have a dragoons lance and a Sword generated by the blacksmiths talent both equipped but that wouldn't make the 12 power make sense.…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Emrakul + Heist Not working

    I controlled my opponent with Emrakul, heisted myself with Grenzo, was prompted to choose a card, was not shown the cards, timed out. :(

    48 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  6. Long waiting time for games.

    Long waiting time for games. 6 minutes?
    I've never waited longer than 2 minutes before, tonight I waited for 3 minutes, then 6 minutes before canceling.
    Also this support page is awful, do you even care?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Increased time for cube events

    As cube enthusiast, I played a ton of cube games, and so I'm very happy I get to play this on Arena, love it!
    But Cube is a complicated format.

    However, the interface isn't as quick as I want it to. For example, I recently played Breach + LED + Brain Freeze and I ran out of time to perform the actions to win in time in one turn.

    Perhaps the game could add more fuses or an increased rope timer for cube events only.
    Maybe even something like: as long as you click a ‘Thinking’ button, you get more…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. stack lag won't let me cast spells

    In a powered cube game, my opponent activated Memory Jar while we both had a copy of Sheoldred the Apocalypse in play, which put 28 triggers on the stack.

    At this point, the game lagged badly. I attempted to cast Swords to Plowshares, but it would not allow me to select a target. One screenshot shows it on the stack with no targets. I attempted to cancel and recast it a couple times, at which point the game fully stopped responding and I tried to restart the client, and presumably timed out.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. enweb working through ability loss

    Auto Pay feature allows enwebbing through Hide in Mundanity (possibly all ability loss effects) if the enchanted card is Eccentric Arachnologist (possibly all tap for mana creatures).

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Ugin eye of the storms

    When playing brawl my opponent cast their ugin and targeted my creature with the cast trigger. I played royal treatment to give it hex proof but it still exiled my creature

    1 vote

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  11. Timer Skipped to 0

    timer was skipping to zero my last two games

    2 votes

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  12. Can't block because card is tapped

    Everytime I play the game to advance to the next level in the tutorial the game always gets to a point where i need to block but i can't block because my card is tapped.
    I try not to attack so that it isn't tapped but the game wont allow me not to not attack to leave the card for defence. I can't move forward which is really frustrating

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Bug(jump in)

    I haven't been able to play Jump-in Events for several months.
    The "play" button has turned into a "home" button, and the game cannot be played.
    Even reinstalling doesn't fix it.
    Please resolve this.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Multiple "Dauntless Veteran" creatures are not multiplying the power of all creatures, but rather applying effects of a single "DV" instead.

    Hi MTG Support Team! Hope you're all good and enjoying the magic of the summer.

    Want to report a potential bug here encountered while playing MTG Arena Standard game.

    While playing the game I've deployed multiple "Dauntless Veteran" creatures; however their abilities are not multiplying the power of all creatures by +1/+1 for each, but rather applying effects of only a single "DV" ability instead. There's no mention of such limitation on the card's abilities so I presume it's a bug of sorts.

    Thank you.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Jecht Token

    In my last match I had a token of Jecht, Reluctant Guardian. The token was made Sin, Spira’s Punishment. When I attacked with Jecht it gave me the option to exile him so he could return as the back side of the card. But when I exiled him he did not return. Is this working as intended? If so it doesn’t seem very intuitive.

    This caused me to lose my third match in my draft. I likely would have won too if Jecht had flipped (or even if I just had the front side of the card) It was a…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Annoit with Affliction

    My opponent played Ardyn the usurper and exiled Knights of the round from their graveyard to create a token creature of it. My anoint with affliction did not exile Knights the round despite tokens not having a mana cost.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  17. 3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. agate-blade assassin combined with bloodthirsty conqueror results in infinite attacks

    agate-blade assassin combined with bloodthirsty conqueror results in infinite attacks

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Omniscience standard ban

    Omni needs to be banned in standard. It's always cheated out from the graveyard so the 8 mana cost is avoided making it one of the most unfun cards to play against. It might as well say "You win the game" since there is nothing you can do against it.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. When Emet-Selch Unsundered become transformed while i am playing on iPad,i just cannot scroll to select my hand and graveyard

    When Emet-Selch Unsundered become transformed while i am playing on iPad,i just cannot scroll to select my hand and cards in graveyard.

    2 votes

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