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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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12786 results found

  1. 1,011 votes

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    228 comments  ·  Gameplay  ·  Admin →
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  2. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    537 votes

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    194 comments  ·  Gameplay  ·  Admin →
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  3. Soaring Sandwing plainscycling

    I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.

    196 votes

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    99 comments  ·  Gameplay  ·  Admin →
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  4. Unable to Click in Mac Client after KTK Update

    Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.

    182 votes

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    91 comments  ·  Gameplay  ·  Admin →
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  5. Cannot submit deck, trouble connecting in direct matches

    Not able to connect in direct matches, notification saying cannot submit deck than kicked off.

    146 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  6. friend challenges not allowing deck to submit

    Every time me or my friend challenges each other it is a 50/50 chance of MTG working. Because, we are given a message that say, "Unable to submit deck" even though the decks were legal and allowed to be used. I have not had any issues with regular play against random players. Only when I challenge or my friend challenges me. I would really appreciate it if this issue can be resolved and addressed quickly.

    63 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  7. Game won’t load

    The game gets stuck on loading initial scene then hits me with an “error updating data”. Tried a fresh reinstall.

    41 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Inexplicable crashing on iPad after MKM update

    After recent MKM update the game is crashing on iOS (iPad) without specific triggers. It seems to only happen in-game.

    23 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  9. MTGA Crashes When Casting Koma

    Hello, as the title says, MTGA crashes on every cast of Koma, Cosmos Serpent. This issue occurred while playing on my iPhone and in the Arena Cube Draft. Thanks!

    21 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  10. Error Updating Data since latest patch

    Error Updating Data since last patch. Can't play at all.

    39 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. 36 votes

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    21 comments  ·  Gameplay  ·  Admin →
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  12. Problem with Friend Challenges--Network Error--Unable to submit deck

    I'm running a Powerbook Pro (2018) with OS 12.7.1. When I try a friend challenge with my son, who is on a PC, he gets into the game right away and I get "Network Error--Unable to Submit Deck" regardless of what deck I submit. This has been going on for a few days. It does not matter who initiates the challenge--it's always the same result for me.

    33 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. We still can't log in

    "all systems operational" and "no incidents reported today" how do you make such absurd statements while not acknowledging a critical issue like players not being able to log in for 10 hours

    30 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Incinerator of the Guilty = Get Stuck

    Bug: When playing Incinerator of the Guilty if I don't have anything in my graveyard but I get into the dialog about collecting evidence and I can't get out of it so I have to concede the game. This has happened twice.

    13 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  15. Fix logins LMAO

    Still can't log in after 5 hours and wotc still hasn't acknowledged that all systems are NOT OPERATIONAL

    30 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Crash, crash, crash

    Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
    https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH

    15 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  17. kylox's voltstriders ability sometimes doesn't work

    When Kylox's Voltstrider attacks, its ability triggers. To cast an instant or sorcery exiled with it.

    I had four instants and/or sorcery's exiled with it and attacked my opponent. The ability went on the stack and the button 'resolve'was shown. I was not in full control. Clicking the resolve button didn't do anything. Because this wat the first time playing with this card i thought i did something wrong. The second time i attacked the ability triggerd as aspected and a window appeared where i could choose to cast one of the cards. The third time i had the same…

    10 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  18. Friend challenge keeps bugging out after 2 or 3 games. we become Desynched

    When me and my friend Direct challenge each other, sometimes after 1 game or 2 or 3, we no longer can fight each other because it says on his screen he gets to join the game but "waiting for opponent" which ultimately leads to a draw but on my screen, as soon as I choose a deck it says "waiting for server" and the loading wheel but then eventually it says "Unable to submit deck" or "network error" and I cannot cancel the screen or play anything else due to my decks showing a locked symbol or it says "Waiting…

    27 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  19. Cloak + Conspiracy Unraveler

    Cloak Conspiracy Unraveler (like by using Hide in Plain Sight). All cards in your hand show alternate casting cost of 0 and allow you to attempt to cast them for 0 even though Conspiracy Unraveler is Cloaked and its ability shouldn't be active.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. While playing Sparky and you cast a card the whole game freezes

    While playing Sparky and you cast a card the whole game freezes, sometimes for a couple seconds, sometimes indefinitely, you can interact with the screen and pets but card will not resolve so you're only able to concede OR Sparky will concede if you leave it there for a couple of minutes.

    60 votes

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    8 comments  ·  Gameplay  ·  Admin →
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