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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6134 results found

  1. xp not rewarded for quest completion bloomburrow

    Completed a daily quest for after buying mastery pass for bloomburrow. Only 250 Xp rewarded, not the 500 Xp. Mac platform.

    320 votes

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    45 comments  ·  Gameplay  ·  Admin →
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  2. 211 votes

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    59 comments  ·  Gameplay  ·  Admin →
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  3. 13 votes

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    702 comments  ·  Gameplay  ·  Admin →
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  4. 1,162 votes

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    243 comments  ·  Gameplay  ·  Admin →
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  5. Bestow Bug on Mobile

    I have played Modern Horizons 3 draft and bestowed both the x hydra and landfall Glyph creature onto other creatures. When they fall off, they do not act like creatures as they should. With the hydra, the Hydra just seemed to dissappear.
    The Glyph fell off as a tiny icon that hit behind one of my other creatures. I thought it disappeared entirely until it still helped me kill my opponent when I hit attack all that turn. Couldn't have clicked on it individually though.
    In the Screenshot, you can just barely see it hiding under the Molten Gatekeeper in…

    223 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  6. Sideboard

    1. Playing Bo3 standard ranked
    2. iOS 3.Actual: Unable to sideboard between games. Cards cannot leave sideboard to main. When minusing/pulsing copies of cards in main to sideboard and submit, arena says invalid deck submission.
    3. Expected: Able to sideboard freely without issues.
    4. No screenshots.
    5. No workaround.
    138 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  7. Can’t sideboard

    I’ve been playing bo3 Timeless matches on iPad and I am unable to sideboard at all between games after the latest patch. I click on cards in my sideboard to add them and it doesn’t add them. After game 1 I am sometimes able to sideboard normally, but never after game 2. Sometimes I’m able to remove cards from the deck but I’m unable to add any back in, even the ones I’d just removed. When this happens all I can do is restart MTGA, which doesn’t fix the problem but it at least resets my deck to 60 cards…

    80 votes

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    40 comments  ·  Gameplay  ·  Admin →
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  8. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    567 votes

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    197 comments  ·  Gameplay  ·  Admin →
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  9. Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.

    When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...

    Hello, it's sad but the bug persists.
    Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
    Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my latest…

    52 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  10. Calamity, Galloping Inferno creates two tokens instead of one.

    Calamity, Galloping Inferno (OTJ 0116) created two tapped and attacking creature tokens when I think it should only be making it once. on my main phase, I saddled it with one other creature. When I declared attackers, two tokens were created. This happened 4 times over three matches.

    127 votes

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    36 comments  ·  Gameplay  ·  Admin →
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  11. Tamiyo, Inquisitive Student ability bug

    Tamiyo, Inquisitive Student (planeswalker) +2 ability says "Until your next turn", but each activation stacks until you are attacked the next time, regardless of how many turns has passed. See attachment or imgur link.
    https://i.imgur.com/sbRyJ9k.mp4

    54 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  12. Soaring Sandwing plainscycling

    I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.

    205 votes

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    99 comments  ·  Gameplay  ·  Admin →
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  13. Unable to Click in Mac Client after KTK Update

    Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.

    193 votes

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    91 comments  ·  Gameplay  ·  Admin →
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  14. Sideboard

    When playing standard ranked best-of-three, I am unable to sideboard after game 2. I select the cards from my sideboard but they do not move to my main deck. I am playing 60 cards main, 15 side. I can sideboard after game 1 with no issues. If I select a card to remove from my deck after game 2, it does move it to my sideboard, but I still cannot add cards to my maindeck.

    59 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. missing mastery pass rewards

    The mastery pass rewards do not pay out anymore

    The mastery pass winnings do not pay out. The normal bonus mastery track pays out normally but the mastery pass does not. I should have received a number of rewards for lvl's 38 and up but got none, not cardpacks, no orbs and not the merry beasty.

    please fix this.

    34 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Viewing graveyard

    I've noticed since the bloomburrow release when I click on any player's graveyard to view the cards there, it will take an extremely long time for the window to pop up if it does at all. I have not had any internet issues or any other slow downs in game. I have had this issue across devices and networks.

    54 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Unable to change decks for gameplay

    I have not been able to switch between decks in any form of play, whether it be normal play, ranked, or practice against the Bot. When I click on the deck box, It brings up a screen for 'ENGLISH: Act I - WAR Lore Event - Momir.' When I try to click Ranked, Play or Brawl, it adds that option to the right of the screen however number of times I do it.

    37 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Unable to sideboard in game 3 on mobile

    In a ranked Bo3 match, between games 1 & 2, I was able to access my sideboard and make changes to my deck. In between games 2 & 3 however, when viewing my deck and sideboard, I could not add cards from my sideboard into my deck by tapping them; I was able to remove (or add additional copies) cards from my deck by using the + and - buttons, but could not replace them with cards that were in the sideboard and not the maindeck- obviously though, I could not register fewer cards than legal, so I was unable…

    41 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  19. Mastery pass rewards not being given.

    I purchased the duskmourn mastery pass. It gave me all of the prior premium rewards, however levelling up further is only giving me the free rewards and not the premium ones. Missing the rewards for levels 33, 34, and 35.

    25 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  20. Unable to interact/view sideboard bug

    Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses

    49 votes

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    0 comments  ·  Gameplay  ·  Admin →
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