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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10215 results found

  1. CHEATER - GUILLAUME2705

    Plays the same creature card every single game

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Springleaf drum does not give priority

    My opponent targeted my creature which can be tapped with Springleaf Drum with their removal spell. I did not get priority (I could tap the creature for mana to spend after stack is empty).

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Doing Wide achievment issue

    I attacked with 41 creatures (mainly goblin tokens) in a single combat step, and didn't got the Doing Wide achievment. Playd on PC.

    1 vote

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  4. Timeout due to animations taking up turn on long combos

    When executing a long combo, even when using hotkeys and frame-perfect resolves, the timer still goes at the same pace as if you were AFK. This must be resolved, as combo decks are unplayable in the game compared to paper.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Can't select aura

    Giver of Runes with sheltered by ghost and 2 other auras makes it impossible to target the creature, or any of the attached auras with any effects. Left clicking anywhere on the card stack brings up the image attached below.

    Platform: Windows 10 Desktop client

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Banishing Light

    The ability of the card Sephirot, after transformed, continued trigering even after I exiled it with Banishing Light . Is that normal? I play on Windows.

    1 vote

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  7. CHEATER - PURI

    Please exactly the same cards as the rest of them exactly the same but cheater whatever

    1 vote

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  8. CHEATER - FALLINGCARP

    Gets the same mobilized cards. Two of them every game always has the same cards, plays the same cards etc, etc etc. Same as usual. Bot or cheater. Boring. Boring. Boring

    1 vote

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  9. Card Style appears as Regular Card

    I bought the card styles for Arid Mesa and Marsh Flats, and now they're gone. They still show as being selected card styles in the Deck Builder but there's no difference between them and the regular card. Are you already aware of this? Maybe you're already working on fixing it, but if not, are you offering refunds for the gems used to purchase them?

    21 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. matchmaking

    Stop matching me against control decks every game. In fact, stop matchmaking altogether — just give me opponents based on meta deck proportions. I'm playing artifacts, and somehow every single opponent has multiple copies of Ultima. This isn’t random — stop doing that.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Not receiving mastery rewards

    So I was wondering if this is a bug, unless something else happens without my knowledge.
    But after you complete the Mastery you are supposed to be rewarded a Uncommon prize reward Card for ever level passed 50 correct?

    Well thats not been happening, I havent been rewarded any cards. I've gone over 8 times so level 58.

    Anyone know if this happens to them?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Authority of the consul

    Undercosted, for one mana can lock the game down for opponents from turn one. Add to that the added life and this seems like a huge oversight.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Bug to proceed paiement for the preorder

    I(ve an issue about hte preorder with the 50 packs EoE. It says The browser or embedded browser is not compatible with the 3d-secure authentification. I've this issue only with this preorder, not the others (yeah I tried ^^)

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  14. Sabotender

    Whenever I have sabotender and play a land, my game crashes and forces me to essentially forfeit the match, it's rather frustrating as instead of actually being able to act and take advantage of sabotender. I just lose.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Songcrafter Mage/MKM split cards bug

    Unable to cast MKM split cards with Harmonize granted by Songcrafter Mage.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. No Maximum Hand Size on mobile making some cards unplayable

    When playing cards like Sea Gate Restoration with Teferi’s Ageless Insight on the battlefield, the player can hold up to twenty or more cards in hand. On iOS, the cards at the extreme ends of the hand are not playable because the player literally can’t touch them- they extend off the screen. I have lost multiple games with potential answers in hand that I have not been able to play because of this. Playing Unesh primarily but I have encountered this issue with other decks centered around drawing as many cards as possible with no maximum hand size

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Spell stayed on stack

    Auron's Inspiration didn't clear off the stack.
    My opponent cast Auron's Inspiration and then flashbacked it a second time, however the spell never cleared the stack making it look like I could still cast Ice Magic and bounce their creature. However, out advanced to combat damage before I could cast, still showing that it was on the stack.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Fyn, the fangbearer

    Was on 8 poison counters and attacked by Fyn, the fangbearer.
    I blocked with Herald of Eternal Dawn 6/6
    Opponent casts Fanatical Strength on Fyn (+3/+3 trample) Should make Fyn 4/6
    Both creatures died, I got 2 poison counters even though I took no damage and lost game..

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Achievement

    "No, bigger than that" achievement not granted after attacking with a creature that meets the criteria of 21 power or greater.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Achievement

    "No, bigger than that" achievement not granted after attacking with a creature that meets the criteria of 21 power or greater.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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