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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10215 results found

  1. Roping cooldown/timeout

    After a player times out (due to roping), the client automatically puts the player in "timeout." Meaning they are unable to access any portion of the client for 10 minutes. If it's done again, the timeout is 30 minutes, 3rd time for 60 minutes. 4th time is 24 hours. On the 5th infraction it should flag the players account for review, where it can be determined what the next steps should be.

    7 votes

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  2. mill

    Bug: cards are not milling when card that mills cards is played.

    Ainok Wayfarer, Quag Feast, Overlord of the Balemurk, etc. do not trigger milling. They do return cards if that is part of what is on their text, and they can be played. But playing them does not mill cards.

    Log included and screenshots for Ainok Wayfarer.

    Occurred in muliple matches (5+) with abovementioned cards and others.

    Best regards,

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. shuffler

    11 Matches:
    on draw: 9 times
    vs
    on play 2 times
    what a totally fair and fun game...

    See image on_draw.jpg

    2 votes

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  4. Game Actions Wrong When Casting Spell

    I had just cast Skyclave Apparition, and the timer appeared to be timing my opponent out. When their time ran out, the spell remained on the stack visual and somehow it was their turn. However, it skipped, Skyclave Apparition never hit the battlefield and one of my permanants was exiled. (with the stack visual still visible)

    2 votes

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  5. Wedding annoucement

    If "Wedding Announcement" without a counter is on the field, you cannot draw a card during the end step after "Vice of victory" attacks due to the effect of "Wedding Announcement."

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Devastating onslaught x cost glitch

    The X cost of devastating onslaught is not working / glitching with opponents paying only half of the required cost to cast it. Eg pay Total of 6 Mana to cast and get 4 tokens rather than 2!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Val, Marooned Surveyor

    Not all cards that contain discover, investigate, scry, surveil, or seek trigger the effects of this card. If there is a limit, it should be mentioned. If it’s just some cards were missed then please fix it.

    2 votes

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  8. Vs. Battle algorithm is trash

    You game algorithm is bad design. When you play standard you battle only decks that are exactly like yours. No one wants to plqy the same exact deck vs each other its boring and takes the fun out the game. I just played 10 games each with a theme like cats, goblins or elves ect. Each time the only deck i played was decks bult almost Eactly like mine. It is very boring you play magic to play your strategy qgai st different ones people strategy. If you only play against same eact decks it ****.

    2 votes

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  9. Angel of Vitality +2/2 bug

    Opponent's Angel of Vitality had +2/2 even when they had less than 25 life points

    PLATFORM: PC/Steam

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. This game is not fun

    Winning in this game is not fun. You have to use one of two pre-determined decks to have even a 50/50 winrate. The rules are not even remotely applied consistently in terms of time per turn, and it's not fun playing players 1500+ ranks away from you, above or below. The animations are obnoxious and time consuming and the game spends more time loading animations and asking you to click "pass" for the hundreth time this turn.

    Every action in this game is either more tedious than a millstone or over in 3 turns. There is no skill anymore in…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. CHEATER - FARKNOX

    Always brings out ungin every single time and then I steal one and he has another one Right away!

    1 vote

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  12. Choosing favored token art

    Due to tokens art being tied to the card used to create them you can have multiple artworks of the same token on the field, and evenfrom the same set. It would be nice to link all of your 2/2 knights or 0/1 wizards to look the same.

    1 vote

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  13. 1 vote

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  14. Bug: Unable to choose blockers after reconnecting

    Bug: playing on mobile and game dropped moving from WiFi to cellular. After reconnecting to the game, was unable to choose blockers resulting in losing the game.

    1 vote

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  15. product selection

    In my game I have created hundreds of tokens and thousands of +1/+1 modifiers. It took some time but after a while it got automatic and I got a warning of not doing anything in my turn too long, and after that the game took over our turns and I automatically lost the game. Any of you experienced the same? Is this fixable?

    1 vote

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  16. Power cube draft error

    I bought 1400 gems to play one last game of Cube Draft, but it won't let me play. An error message pops up every time I try to build my deck. It's a complete waste of money, and the event ends tomorrow, so I won't be able to play even if they refund my gems. I'm very disappointed with the game.

    1 vote

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  17. CHEATER - SEPHEROTH

    Please the exact same creature every single game

    1 vote

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  18. Deck testing against bots

    It'd be awesome if you could test decks that you dont have all of the cards for at least against a bot. That way you'd know if your deck idea would even work.

    1 vote

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  19. Fleem Cosmetics still missing after over a month

    It’s been over a month since other people received their Fleem cosmetics and I still haven’t received mine. I was told to wait because they were still sending them out but this is insane. I open packs and did drafts before the deadline; why do I still not have my Fleem?

    1 vote

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  20. No puedo ver las cartas seleccionadas en el draft.

    Jugando draft, concretamente quick draft y midweek draft, en un iPad, no se ven correctamente las cartas seleccionadas antes y después de hacer la selección.

    1 vote

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