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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10216 results found

  1. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Incorrect banning reimbursement

    I only recoeved 1 rare wildcard from the recent bannings. dispite having a copy of both mana drain and chrome mox, so I shouldve recieved 2 mythic wildcards!! I had one before the banning so I dont understand how this happened. Like I said, rares commons and uncommons are all correct.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Shuffler sucks

    My deck has 26 lands in it. The odds of drawing 3 lands in 10 cards is 90.19%. And yet, 3 games IN A ROW, I am stuck on 2 lands after 10 cards. The odds of that happening are less than .1% ... No, not 1 percent, that means it happens 1 in a thousand times. I assure you I don't play 1,000 games a week, yet it happens all of the ******* time. Seems like every other day, everyone gets this kind of dickery by the shuffler. Can you explain this?

    This is a computer program. You could…

    27 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Deck Building with Upcoming Sets

    I’d like to suggest an improvement to the deckbuilding experience with upcoming sets in MTG Arena. As it stands, we are able to preview new cards from the upcoming sets (EOE, in this case) in the MTG Arena client a week before their release. It would be great if we could at least build decks with these cards ahead of time, even if we couldn’t actually play with them.
    Currently, players who want or need to build decks before a new set is released are forced to rely on external sites and tools, which some people either dislike or are…

    3 votes

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  5. Make your Move Card Bug

    The “Make your move” card didn’t work when I cast it, causing me to lose all 3 games of the cube draft.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Crash with New Update

    Just downloaded new update. The game crashed at the beginning of the match. I was able to rejoin then it crashed again. I rejoined, it crashed, and then I couldn't rejoin the match without it crashing. Happened as soon as I attacked with Ragavan, same card crashed the game twice, the second time was spontaneous though. Dang, I was gonna win too lol. But yeah, please fix, want to get back to playing.

    Also, I troubleshooted, force stopped and cleared cache, android can do that quickly. Was still crashing, and the error is new, started after I downloaded today's new…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Infinite combos should not time out their opponents.

    I have nothing against infinite combos, but they should not time out their opponents while the combo is cycling, especially when the combo is based on an effect that can only be played as a sorcery.

    Case in point, I had two hourglass tokens when my opponent started an infinite combo using Chitinous Crawler and Marketback Walker (being cast repeatedly with X equal 0) and I had to keep clicking to let stuff resolve (wasting my hourglass tokens) while they cycled through the combo to find their kill card.

    They eventually found the card they were after and I resigned,…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Bug with Cyclonic rift

    Cyclonic Rift is bugged on Arena. No permanents leave the battlefield after Cyclonic Rift is cast.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. The Russian language has disappeared from the game

    The Russian language has disappeared from the game. Please return

    27 votes

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  10. Yargle Day achievements Death By Vanilla not working I have won 2 games that meet the requirements and have not gotten the achievement

    Yargle Day achievements Death By Vanilla not working I have won 2 games that meet the requirements and have not gotten the achievement

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Lilah, Undefeated Slickshot vs. Valgavoth, Terror Eater interaction

    Something just happened that seemed incorrect according to how these two cards are written.

    Valgavoth, Terror Eater says "If a card you didn’t control would be put into an opponent’s graveyard from anywhere, exile it instead. During your turn, you may play cards exiled with Valgavoth."

    Lilah, Undefeated Slickshot says "Whenever you cast a multicolored instant or sorcery spell from your hand, exile that spell instead of putting it into your graveyard as it resolves."

    According to Lilah, any spell that activates that ability immediately goes into exile without ever hitting the graveyard, yet when I cast and successfully resolved…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Spell Cost Bug

    Every game all my spells cout 1 more to play for some rseason there is nnothing in play sayung so…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Grim Hireling's effect of creating treasure tokens when dealing combat damage triggers even when combat damage is prevented.

    I was playing against a deck that was using Grim Hireling. It attacked and I played Flare of Fortitude in response to prevent all combat damage, but the trigger still fired and they got treasure tokens.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Snakeskin Veil & Ruby, Daring Tracker

    Ruby, Daring Tracker has haste.

    Casting Snakeskin veil on this card the turn it is played grants the benefits of Snakeskin veil but causes it to TAP , removing haste. This can't be intentional?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Lightstall Inquisitor problem with Cavern of Souls

    If I play Cavern of Souls and I select the Angel type, If I play Lightstall Inquisitor (Angel Wizard) the opposite player can counter the creature spell.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Incorrect Behavior Observed when using a Moonlit Meditation, White Auracite, and Dalkovan Packbeasts

    When using Moonlit Meditation enchanting White Auracite, then attacking with Moonlit Meditation which creates 3 1/1 tokens because of Mobilize 3, the copies of White Auracite created using Moonlit Meditation dies at end step, which it shouldn't be.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Sure be nice to draw some land in brawl

    How come every time I play brawl I have to mulligan at least twice if not more to see more than two land in my starting hand. This probably happens more often then not, like excessively more often. As in at least 80% of the time. Even more so why is it so hard to draw additional land in the first 6 or 7 turns. like every single game it's this bad. Please fix your RNG

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Continuously receiving Banishing Light in packs

    I am continuously receiving Banishing Light when opening packs. It always appears in the lower right hand slot with the same art and is flagged as “first” despite me already having received it numerous times before. I am worried this is keeping me from getting other cards or the corresponding wildcard given that I have four copies of this card already.

    1 vote

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  19. Limited rank

    I won 4 Matches in Sealed but my Limited Rank didn't Change. Please Level me Up.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Hello, I can’t get into any match for a 5th day. They just do not let me into the match. Waiting can last 25 minutes or stops automatically

    Hello, I can’t get into any match for a 5th day. They just do not let me into the match. Waiting can last 25 minutes or stops automatically in a minute.

    I have already tried everything, checked the files, cleaned the DNS.
    This happened suddenly, no action with a computer and a game was done before the appearance of this.

    What could it be?

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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