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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10216 results found

  1. Persistent Petitioners on Pauper

    The card Persistent Petitioners is common, but it cannot be used in Pauper Historic… please check this information

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Games crashing and returning to Home Screen.

    Occasionally, during gameplay, the client will close the match I’m in and return to the Home Screen or event tab. This occurred while I was playing the Pioneer Showcase, causing me to get a game loss as I was unable to restart the client and connect again.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. unable to cast hybrid mana spells with colorless mana

    In my arena premier draft I was unable to cast one of my hybrid mana spells with colorless mana.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. rng rigged game

    rigged game , don't give money to these people lol

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. "Play" and "Resign" buttons are not displayed in Jump In! event.

    When I accessed Jump-In! event, "Play" and "Resign" buttons are not displayed.
    Thus, it is not possible to play or resign from the Jump-In! event.

    11 votes

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    0 comments  ·  Events  ·  Admin →
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  6. "Lightning, Lone Commando" listed is invalid card for Standard

    I pulled "Lightning, Lone Commando/Isshin, Two Heavens as One" and thought it would fit well in an in-progress Mardu deck I've been working on. I go to add it and can't find it. I back out and try veiwing my collection (via making a new deck) and STILL can't find it. I notice that the new deck veiw tried to default to Alchemy so I swapped it to Standard. Wasn't there (I DID find it in Limited and Timeless, so I did confirm I have it collected). I tried searching for similar cards in Standard like "Shantoto's Coersion/Diabolic Intent" and…

    1 vote

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  7. Rules interaction issue.

    During an Aetherdrift quick draft i was unable to cast Lightwheel Enhancements from my graveyard after reaching Max Speed, quite a problem.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Gev, Scaled Scorch Persist Combo does not work

    Gev, Putrid goblin, and sac outlet on the battlefield.
    Sac putrid, persist trigger.
    Putrid to the battlefield.
    Gev gives +1 and persist gives -1 canceling out allowing loop.

    Gev did not trigger on entry.

    attached is a screenshot of the battlefield.

    I will continue to try this to see if it is a one time thing.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. I have won match in ranked standard, but i did not progress

    I have won match in ranked standard, but i did not progress. My status before match was diamond tier 4, 4 dashes from 6. I have won match ans should be on tier 3. Could you inspect problem and repair my ranking?
    Steps to reproduce:
    Play standard BO3 ranked match on level diamond 4.4
    Expected result progress to diamond level 3.0

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. FIN Limited Bug Report

    The opponent had Quina on the battlefield and cast Retrieve the Esper from their graveyard.

    Normally, a 1/1 Frog token should be created, but the token entered the battlefield with two +1/+1 counters from Retrieve the Esper’s effect.

    However, based on the effect of that spell, only a single 3/3 token should get the two +1/+1 counters.

    This seems like a bug. I’ve attached a screenshot.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  11. Tom Bombadil's ability doesn't trigger when Saga's lore counter is proliferated

    Tom Bombadil's ability doesn't trigger when Saga's lore counter is proliferated with Metastatic Evangel on a Saga.

    Step 1 : Have Metastatic Evangel and Elspeth Conquers Death on the battlefield.
    Step 2 : Play Tom Bombadil from the Commander Zone.
    Step 3 : Metastatic Evangel's ability triggers, proliferate Elspeth conquers death's (or ANY SAGA) lore counter.
    Step 4 : The saga is sacrificed; its ability doesn't trigger and Tom bombadil's ability also doesn't trigger.
    Step 5 : Fall behind, your deck's mechanic doesn't work
    Step 6 : Lose the game.
    Step 7 : Write this ticket.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. pioneer sideoard problem

    has there been a rules change? or is it a bug? In Pioneer (i think only casual play) when it's time to sideboard, only get to see my top 7 cards (as in sideboard for best of 1 matches) is that normal or a bug? Either way: very anoying!

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. mormir - Serra's Emissary prevented game actions (not in the usual way).

    Doing the weekly event for 10/8 - Mormir x=7 Serra's Emissary seems to have frozen the game for me and my opponent, though a reset fixed it for me (my opponent was apparently locked out, since they did not take another action). I was not offered the option to choose a type, and Artifact was selected for me when my turn time ran out (I would guess this is because Artifact is first alphabetically). I just had the Mormir emblem item on the stack, and it never resolved until time forced it to my opponent.
    Notably, I also had Queen…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. login

    When I try to login, it says the status is outdated and then it gives me a check status button. I click that button and then it brings me to a screen that says "Systems fully operational". It wont stop doing this.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Fleem is missing

    Where Fleem??? Opened 10 packs...

    1 vote

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  16. Simplify Urza High Lord Artificer`s Abbility to generate Mana for tapping artifacts

    Wizards Please consider to simplify Urza`s ability to tap artifacts for mana like this: activate his ability: click on every artifact you want to tap, to generate one blue mana, all tap simultaniously. Activate Urza every single time and tap one for one takes an enourmes amount of time, running out of ropes. Please consider this change in gameplay. Would be in all players interest.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Game Crashes When Exiling

    This started yesterday 10/7/25. When in Standard Gameplay, if my opponent warps in a creature, when it is warping to "exile" in their hand, the game crashes. I have to re-open the app and it will immediately try to add me back to the same match, but the loading screen will have "Description" repeated over and over again with overlapping font. It will take re-opening and crashing multiple times before I can get back in and I've usually lost a turn or two. Today I tried warping in a card of my own and the card did not even go…

    1 vote

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  18. Reducing toxicity

    There are many MTGArena internet communities and all of them are full of users expressing frustration over their matches and toxic players. After a 1.5 year of playing Arena I see what they mean. I am also becoming tired of playing but I care about collection and I am forcing myself every day, just so I can get gold from daily wins. I have stopped using fun and skillfull decks and started to use cheesy, practical decks, that have a chance to win fast without much interaction with opponent. This way I have become like those other players, who I…

    1 vote

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  19. Color Challenge final reward bug

    After completing the color challenge, when I try to claim the final reward, my game gets locked on the "waiting for server" screen. I have let it sit there for 30 minutes with no change.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Hire personal to control Arena formats

    Please, don't leave formats alone, as you are doing right now. Hire people to control formats on Arena. An online game should have ban, rebalancing, and sban every month at least. On the contrary, now formats are completely lost and left to themselves. All the money you have earned from UB should you be permitted to do that. Please invest money not only in fancy alternative print of cards, but also in customer and player care. Fidelizing players and buyers is as important as bringing new people to the game.

    1 vote

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