MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10220 results found
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Rigged shuffler
ASIDE FROM THIS APP THAT MANIPULATES AND MANICURES GAME PLAY IT IS GOOD TO PUT ON FRONT STREET THAT WHEN YOU GET TO MYTHIC A BOT AND MEMBERS PLAY YOUR DECK AND EVEN INSTANCES IVE EXPERIENCED, THEY CHANGED THE CARD IMAGE FOR THAT DECK.I HAVE LOST % WITHOUT EVEN PLAYING BECAUSE WHEN I GET TO MYTHIC I STOP PLAYING RANKED UNTIL THE "SEASONAL" REDUCTION.DONT PLAY OR MESS WITH OUR DECKS HASHOLES TY
THEY ALSO PRAVARICATE THE "SEASONAL" RANK TRIMMING ENENT AS IT IS EVERY MONTH (NOT 3 MONTHS) AND USUALLY A DAY AHEAD AT THAT.
UNDERSTAND MOST THE DIGITAL TEAM…2 votes -
[BUG] Unable to sign into Zendesk support portal
When clicking Sign in on the Zendesk support portal I'm simply redirected to my Wizards account main page.
Issue seems to occur due to having changed the email address on the Wizards account while Zendesk still expects the old email address.
This bug prevents me from signing into the support portal to create tickets.
Issue occurs across browsers and across platforms
3 votes -
Arena wildcard mythic packs
- Received rare wildcard after purchasing mythic pack
- PC (windows)
- Paid for 2 mythic packs, received only 1 mythic card
- I expected 2 mythic cards
- see log file attached.
note: this is happend before...
4 votes -
start your engines
Either player putting a spell with the Start Your Engines mechanic on the stack has regularly caused my game to crash, causing me to lose ranked matches in Standard as well as Premier Draft games
4 votes -
Petrify not working corerctly..
Card text on Petrify ("Enchant Artifact or creature. Enchanted Permanent can't attack or block, and it's activated abilities can't be activated") is not being followed..
This "Bristly Bill, Spine Sower" is still triggering with landfall.. Please fix this.
8 votes -
Screaming Nemesis should be banned.
Screaming Nemesis is too strong a card, negating the entire green and part of white life gain cards in one card.
Red mono clearly has the wrong card power.Too fast and one-sided. Too many people are red mono and diversity is dead. Game experience is terrible. Standard format is for a few biased people and the balance is dead.
You have to stack removal from one or two mana like in the lower environments because of these ridiculous card powers, and most green cards that can't do that are dead.
6 votes -
Connectivity Issues
because of todays broken server i got this deck autopicked for my draft. i want my money back.
using mac os2 votes -
Bought pass, then service not available!
Great! Afer buying the season pass, the game crashed and since then I'm no longer able to connect. Great buisness plan, will definetily generate more customers!
Great job, each and every new release the same!
3 votes -
Server issues during draft
During a final fantasy premier draft, the game disconnected and now won't let me log back in. Could I get event reimbursement for the draft?
3 votes -
server
server just down, just wanted to say. Probably becasue of final fantasy.
3 votes -
Login Connection to server Lost
Draft entry has completely stopped logins are unauthenticated connection to server failure
3 votes -
authentication failed
hey, i was in a draft match, it quit randomly on turn 3, didnt get a match loss, continued the matches, i got a draw before start, then i could manage to play couple of more matches, but from 1 extra loss. maybe it was the one where it randomly quit?
then started a new draft, i picked 3 or 4 cards, got an error message, and i can not log in since. will we get reimbursed for the outage??3 votes -
3 votes
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Logins are consistently timing out on iPad
Logouts are failing on iPad. Im able to login to the website, so I know its not a password issue. Im getting "Authentication failed for $my_username: Timeout"
3 votes -
timeout
got timed out after finishing a game in final fantasy sealed event, finished a game only for arena to completely freeze and crash. when restarting the application it said I was timedout and it will not let me connect on any of my devices.
3 votes -
Final fantasy packs gone. Golden pack gave no ff.
47 of my fin packs disappeared and i opened one of my golden packs and got no fin cards. Searching for them and they don't show up.
3 votes -
Game froze
I played a draft, I was 1-2 and the next game I started I couldn't press any buttons. I checked my internet, which was fine, I then restarted within just a minute and I had lost...
The servers have been extremely unstandable today because of the release and people should get refunds...3 votes -
Draft stop working and I lost my draft token.
Can I get a now draft token?
3 votes -
Draft token used but unable to continue event after one win
I joined a Final Fantasy Premier Draft, but after one win the "play" button was greyed out saying I couldnt join the event. It has used one of my draft tokens up from the pre release but I can no longer select the draft that I was in to continue either
3 votes -
Paragon of Modernity
During today's Draft, I pulled the card Paragon of Modernity, who has the text “3: This creature gets +1/+1 until the end of the turn. If three mana of the same colour was used to pay for this ability, put a +1/+1 counter on it instead.”
I activated this ability during gameplay, and the card by paying UUU, and the game did not add the counter as was proper, instead just giving out the +1/+1 until the end of the turn.
Attached is the relevant log file, and a video of the bug in action can be found here: https://youtu.be/FEwTQ7mSc9w
2 votes
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