MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10227 results found
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Growing orange background behind deck image
Within the deck builder, every time you change the avatar or card sleeve for a deck, the orange background that is displayed behind the deck image gets bigger and brighter, see attached screenshot.
Note, this issue was identified and fixed 6-12 months ago, but has now returned.
2 votes -
Deck image appears stretched / distorted in deck builder
For several months now, some deck images are appearing vertically stretched in the deck builder.
- This only impacts some decks at any given time (often just one deck)
- This issue impacts decks randomly (i.e. it is a different deck t any given time), because if you close and reopen the deck builder, a different deck image will be distorted (i.e. it is not an issue with a specific deck or selected card image).
See attached screenshots of two different decks, taken just 30 seconds apart, before and after I reopened the deck builder screen.
1 vote -
New Bug renders MTGA unusable after FF Pre Patch install
Hello all,
After downloading the latest FF Pre Patch, MTGA refuses to work properly. Loading into the store causes the game to crash and entering a game causes my frames to drop to unusable rates. The game has also stopped utilizing my GPU as is shown on the activity monitor screenshot taken at the same time. The cards themselves also do not load properly and I am forced to quite the game as it is unresponsive.I am using an intel Mac running Sequoia 15.5 and before the patch released today the game operated normally.
Also using EPIC games if…1 vote -
local install on pc crashing after FF update
Local installed MTGA client crashes after Final Fantasy update.
Downloaded the client from the site uninstalled the old version installed the new version.
when moving from the first screen to the start a match screen the screen stops reacting after clicking on anything, that screen the firebar is not moving fluent.
when clicking on the store icon the screen blocks.
Yesterday before the patch i could play fine, via the steam client it also works3 votes -
UNSTOPPABLE SLASHER ONE-SHOT ME AT 20 LIFE
My life total is 20, opponent attacks with unstoppable slasher, no blocks, my life total dropped to zero. I should've taken 2 damage from the slasher then been at 18. Then slashers effect should have triggered and gone on the stack with me being at 18 life. Half my life rounded up should have been 9 instead one single attack from a slasher took me from 20 to zero!
11 votes -
Creatures changing zones causes app to crash
When creatures change zones, most notably, from battlefield to hand/deck or graveyard to hand/battlefield the mobile app crashes and requires you to re-launch interrupting gameplay and allowing non-mobile users advantage on time clock.
1 vote -
Illegal cards played in standard event
I played traditional standard best of three event, seed of hope was played. It was out of rotation after the release of edge of eternities. It doesn’t have a reprint in Spider-Man. How is it being played in a standard event?
1 vote -
Bug sur la carte Elixir du cosmos
La carte exilir du cosmos est censée donner un point par un point alors que cela donne deux points. Il faudrait corrigé ce bug pour une carte pas très chère.
1 vote -
Le mode Classement
Bonjour à tous,
je me pose la sérieuse question qu'en à la neutralité de ce mode, voilà ma situation:
Je me suis lancé dans le mode classement avec un deck que j'ai construit moi même et qui m'a permis d'arriver au niveau Mythique assez rapidement mais voilà depuis 2 semaine je suis bloqué à 50% pour plusieurs raisons:
-Je rencontre plusieurs fois les mêmes joueurs dans la journée qui utilisent des decks qui contrent parfaitement le mieux.
-Je rencontre des joueurs qui ont une chance dans la pioche des cartes qui vont à l'encontre de toutes les lois de la…
1 vote -
Bug
I played 2pick draft today.
The card's features did not work. This also affected the game.1 vote -
Fate of the Sun-Cryst Bug
I was playing a Premier Final Fantay Draft. During my 4th game, i tried to cast my Fate of the Sun-Cryst targeting my opponent's creature token but it didn't let me. I had to target another permanent. During the other games it worked fine. I request a reimburst for the draft. Thanks.
2 votes -
New cards not showing up in deck editor/collection
Hello,
I have packed the following cards from the Final Fantasy: Clash Across Time (FCA) set in MTG Arena:
Zidane Tribal
The Shadow Lord
However, both cards currently appear greyed out and unusable in deckbuilding, despite being legitimately owned.This is causing confusion and preventing me from using these cards in decks.
Could you please investigate and fix this issue? I would also appreciate any compensation if applicable, as this bug affects my gameplay experience.
Thank you for your help,
Ivan2 votes -
Vivi Ornitier ability bug
I was playing in the qualifier weekend event, and I think I found a bug which made me lost a match.
I had a Vivi with a +1/1 counter and a voldaren thrillseeker exiled with Agatha’s cauldron. The opponent played a removal in my Vivi at the end of my turn, with me tapped out. However, Vivi’s ability to generate mana should be allowed to be used in my end step (I would generate a mana and sac them with the Voldaren exiled with the cauldron. It made me lose that game, since I couldn’t remove his creature in response.…
2 votes -
Agatha's Soul Cauldron Bug
Opponent had Tersa Lightshatter in play and had only Vivi exiled with Agatha's Soul Cauldron. Somehow, his Tersa used the activated ability of Voldaren Thrillseeker from his graveyard (sacrifice to deal damage equal to creature's power to any target) to kill me.
Expected behavior: creatures with +1/+1 counters should only have the activated abilities of the creatures exiled with Agatha's soul Cauldron.
1 vote -
Can't' cast Shardmage's Rescue when opponent casts Go for the Throat
When an opponent casts Go for the Throat, I am unable to cast Shardmage's Rescue. There is nothing in ither card that suggests this shouldn't work.
1 vote -
flashback for free with omniscience emblem
The omniscience emblem (special draft format) seems to allowing players to flashback for free as well. My opponent just chained two Sorceress's Schemes for infinite mana.
1 vote -
Card search issue that caused by unicode equivalent
For smooth communication, this issue written in English.
I have tried searching “ライフ” that means “life” in Japanese. But search result also showed “library” related cards. “library” spelled in Japanese is “ライブラリ”.
This issue caused by unicode equivalence in card database. Card texts in database were stored as combination of Japanese charactor “フ” and Japanese diacritic dakuten “゛”.
This issue often happens when windows software reads text written by macOS.
It is very irritating. Search results should not include unrelated cards.
2 votes -
Mastery Pass Rewards Not Received
I completed level 49 of the Mastery Pass today. I have already purchased the Mastery pass to receive the extra rewards. I should have received 2 mythic rare cards from the Final Fantasy set but did not receive anything.
Thanks,
2 votes -
Midgar, ciry of mako
Had a black and two power stones available and wouldn't let me cast the adventure side.
1 vote -
Vincent's Limit Break
Just lost few games in a quick draft because the game crashes every time I tried to play Vincent's Limit Break.
After rejoining the match it was already new turn, so too late to recover.
After replaying Vincent's Limit Break after rejoining, the same thing happened again.
Played on Android Phone, never had problems with game crashing until this situation.2 votes
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