MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10228 results found
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Cannot cast extra turn spell
Occasionally i cannoy cast Karn’s Temporal Sundering. I have the mana for it and as far as i can tell nothing on the enemy board is stopping me. Has happened in multiple games but not every game. Weird.
2 votes -
Shuffler is sticky
I have been playing this game for quite some time now, and recenly there is always one thing that destroys my enjoymet of ths igame.
YOUR SHUFFLER IS TOO STICKY.
I can understand that a perfect distribution is not possible, but if 100% of the games you keep drawing 3 of the 4 cards, and that for multiple type of cards, one can only conclude that your shuffler is incredbly lazy.
My last game, I drew 18 cards, there were 4 type cards that each appeared 3 times, exactly so out of 18 cards I drew 12 identical cards, and…
3 votes -
I was kicked out of a match during my premier draft event.After entering again it started a new match and despite winning I got the 3rd loss
After being kicked out of a match I immediately re-entered the event, the game started a new match and after it finished (I won that one) I had a third game loss in my score so I lost the draft.
3 votes -
Jump In - Stuck, Can't Play
I encountered an error with the jump in event.
While playing on mobile my internet crashed and disconnected me from my match. Upon reconnecting to the internet it allowed me to start a new match, which I did. After completion I did not receive my win reward and still cannot resign or queue for a new match.
I logged in on my pc to check and it is also stuck on the pc version of the game.10 votes -
One path draft unstable
During premier draft of through the omenpaths playing on iPad the game crashed and when reloaded immediately crashed again not even giving a starting screen. This repeated four or five times before the game loaded. As a result I lost my game as this process took over a minute.
1 vote -
Liliana Vess / Challenge III Bug
Liliana Vess / Challenge III Bug.
Im in the middle of the Fight. Its the Turn of the Bot. but It wont play any cards... and there is no time penelty?!?! wtf.
I waited 15min in the screen atatched to this post... nothing happend the bot refuses to play a card.....1 vote -
Draft Refund Request – Server Crash
Hello,
I was playing a Draft event on MTG Arena today around 11:30 AM Paris time. Everything was going well until the servers suddenly crashed, and I was unable to reconnect for a while.
When I finally managed to log back into the client, I saw that I had been given a loss, which broke my winning streak. This defeat was not due to my play but to the server crash.
I kindly ask if you could refund my Draft entry as compensation for this inconvenience.
Thank you for your help,
1 vote -
Huntsman's Redemption Lore Counter bug
When playing The Huntsman's Redemption, often times all Lore Counters will activate immediately as soon as the spell is cast, and in reverse order. First I'll be prompted to give 2 creatures +2/+2 and trample (lore counter 3), then I will be prompted to sacrifice a creature to find a creature from my library (lore counter 2), and lastly the 3/3 token creature will be created (lore counter 1). Obviously this breaks a core mechanic of the card, namely being able to use the 3/3 token as the creature to sacrifice, and breaks the meta of my current green deck…
1 vote -
Can't get 6packs gained at pre-release
I joined pre-release of Spiderman last week and I was able to get 6packs of Through the Omen Path at MTG arena.
I started MTG arena today and got mail that says, 'you gain 6 packs for joining pre-release'.
But I can't find any packs at my account.1 vote -
アリーナアンソロジー３を購入しました
一部のカードが反映されず使うことが出来ませんので修正をお願いします。今回はイベントで使いたいカードがあったので気づきましたが、以前のアンソロジーセット購入でも気づかずにカードを損失した可能性もあるのでしょうか？
1 vote -
surgical exrtaction cast interrupted
Playing against oops all spells i was unable to cast surgical neither for phyrexian or normal mana, Shortly after i chose my target, the spell was canceled; happend thrice before my time ran out. Is this a common occurrence? i've never encountered that bug before.
1 vote -
Wizards need to release the "Though the Omenpaths" as pack in real life for the ones that don't want Spiderman in the card collection.
Wizards need to release the "Though the Omenpaths" as pack in real life for the ones that don't want Spiderman in the card collection.
I am so tired of all the product, but I am more tired of all the Universe Beyond even More. AND I HATE DISNEY AND ALL IPS IT OWNS.
1 vote -
zuck
Counter spell cards cannot be used in Standard.
1 vote -
zuck
Counter spell cards cannot be used in Standard.
Please fix this.1 vote -
プレリリースのゴールドパックが消えました
領界路の彼方のプレリリースについているゴールドパックが開封していないのになぜか消えました
補填をどうかよろしくお願いします1 vote -
Fix asap auto win for ******** 😤
Fix the dam drafts, after making my deck went to play my first match but it seems only that I wanted to play while my opponent name TYREL DIDN'T EVEN CHOOSE his starting hand and that wasted my time for over 15 minutes when a match only takes maybe 5min, so now starting at 1 auto loss because people came just walk the **** away 😑 come on stop the dam scams
1 vote -
draft
In a sealed draft of the Through the Omenpaths edition, he counted one more defeat for me, so I had to abandon the draft earlier than planned.
1 vote -
Stormfront Pegasus still not playable in Pioneer
Stormfront Pegasus, which was added in AA4, is not able to be put in Pioneer decks on Arena, even though it is legal in Pioneer, by virtue of being in the 2017 Welcome Decks.
1 vote -
Untergangspeiniger
Handelt sich um die Obere Karte diese besagt schick alle Karten bis auf die letzten 6 ins Exil, joar jeder der dieses Deck nutzt benutzt unabsichtlich einen Bug der nicht mal lustig ist.
Mein Gegner hat immer 6 Karten im Deck und ich jedes mal nur 4 ?!
Anscheinend interessiert sich das Magic Team auch nicht für diesen Bug1 vote -
call of the valkyrie -etb triggers
When a creature dies under call of the valkyrie, they are reintroduced back to the field. However, Ive noticed that , at least with the two creatures in my deck that have etb effects, the effect doesnt activate. IS this a bug? The card does say "Return to battlefield", implying that the cards leave the battlefield, so shoudlnt their triggers be reintroduced?> This has happened multiple times, in multiple games
1 vote
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