MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10216 results found
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Won my draft game but it also shows 3 losses
I was playing in Premier Draft Takir: Dragonstorm. I won my latest game. When I got back to the draft screen, it showed my recent win but it also showed 3 losses. I restarted the client and still see 3 losses.
I won the game by playing Jeskai Revelation and doing 4 damage to my opponent who was at 2 life at that time.
Can I get a refund?
4 votes -
Bloomvine Regent
The card Bloomvine Regent with its adventure spell "Claim Territory" completely disappeared from my game after casting
its adventure effect Claim Territory. Not ready to be cast from exile, not in my graveyard, nowhere.If it's not an adventure, why isn't it in my graveyard? If it's an adventure, why isn't it ready to be cast from exile (or even in exile)?
2 votes -
Bug Metagame Challange Explorer 12 April
I'm here to report bugs on the metagame challenge Explorer, I was stripped of 400 gems and 2000 gold because of this bug, while the client was looking for the user I was supposed to play with, it kicked me out of the game and while I was trying to re-enter, it kicked me out again, when the event ended with my defeat (caused by the loss of time because I couldn't access) I was stripped of gems and gold without being able to do anything! Fix this Bug! Now I demand the full return of the resources you "stole"…
2 votes -
Disconnection mid-game without the chance to reconnect
This has happened 10 times already. I repaired game files multiple times. Whenever I play my second quick draft of the day, during the second game of the draft I get instant disconnected from the game without the chance to reconnect and the game brings me back to the client with the chance to play a new game but without a loss assigned. After the next game I play i get assigned a lose as if I have lost the previous one. This has happened to me 5 times already!! HELPPP
4 votes -
Maximized window mode bugged.
My game keeps minimizing all the time. Have to re-add it to Maximized window mode (Alt+Enter).
Have edited the properties to make the launcher always run on Maximized mode. Still same issue.
Had this issue since your last big update.
Looking forward to a fix very soon.
13 votes -
menu UI is white
menu tabs turn white and the sideboard also becomes unreadable after a game. No idea what triggers it but happens every so often.
3 votes -
3 votes
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Infinite loops, card stacks
So magic wtf did y'all do to this game. I'll tell you, you overly complicated it to the point cards can infinity loop with 2 cards. Historic is the only thing I play and I'm stuck playing black decks that can instantly kill me by gaining 1 life. Green decks that make 4/4 with Rosie and infinite combo.
You have sooo many cards that allow over 4 cards in the deck and stack with each copy. This is pathetic, ban the cards that infinite loop; get rid of "any number of xxxxxx card is allowed". Bring the game back to…5 votes -
Make all quests 750 gold
Make all the daily quests worth 750. Nothing makes me want to play the game less than getting a 500 gold daily quest and refreshing it ONCE A DAY to another 500 gold quest. Literally makes me want to not play when I see the 500 gold quests and I know your objective is to entice people to play more so that they are more likely to buy stuff. C'mon, it's stupid. Make an announcement about the daily quests being upped and I bet you'd get more people on actually trying to get them done, thereby playing the game more,…
1 vote -
Make all quests 750 gold
Make all the daily quests worth 750. Nothing makes me want to play the game less than getting a 500 gold daily quest and refreshing it ONCE A DAY to another 500 gold quest. Literally makes me want to not play when I see the 500 gold quests and I know your objective is to entice people to play more so that they are more likely to buy stuff. C'mon, it's stupid. Make an announcement about the daily quests being upped and I bet you'd get more people on actually trying to get them done, thereby playing the game more,…
1 vote -
Filter by format
When viewing the collection, have a toggle-able format option. Filtering by sets is nice and all, but is really not helpful if you don't even know what sets are legal in the format you are going for.
Seems simple enough to create a filter for format, though obviously on the back end that requires updating whenever the sets rotate out, but you have to do all that anyway already, so why not make format filters? Sometimes i just want to look at only cards valid for commander("brawl") and it's a pain to look through everything and then find out the…
1 vote -
llanowar
Drafted Llanowar Elves in pack one and then after the draft was met with a "some cards in this deck are not valid" screen. After inspecting deck only have 44 cards in draft pool and Llanowar Elves is missing.
1 vote -
Lives disappearing for no reason.
I was playing Quick Draft. Pressed play. Got a call, so I cancelled the matchmaking. In the 3-5 seconds it takes for the game to go back to the previous screen, it said "opponent found, but it went back and didn't take a life. I took the call. Then I played a game and won. When I went back to the draft event screen, I was down a life.
It's not the first time it's happened.
That's the second biggest issue after being manascrewed, which happens in about half the games in Arena.1 vote -
Arena Cube Draft removes a card from my pool and says its not legal.
When I go to build my deck Arena removes a card from my pool and says its not legal in the format. The card is Llanowar Elves but from everything I can see it is legal.
1 vote -
Gem Purchase History
How on Earth does this company not track how much a user has spent on the game? I don't care if it's in-game, or in my WOTC account- I'm being told by the company they can not generate a purchase history for my account.
They're capable of producing 1099-MISC and reporting to tax authorities on cash prize distribution, but can't produce how much you've spent.
I've never seen another game or internet service that accepts real money not able to track how much you've spent with them. This is more than bad coding, it's ethically immoral to not display to…
1 vote -
Game crash before displaying opponent profile
I was playing EOE Premier Draft and went 3-0 when the game crashed during matchmaking at 'opponent found.' The same thing happened each time I tried to re-enter the match. I noticed that this occured immediately before it displayed my opponent's profile.
1 vote -
rank showing incorrectly
Over the last couple days my rank has been showing decreasing after wins and increasing after losses. I won 4 in a row yesterday and rank decreased after every match. The weird thing is after the match it will display actual rank but in profile it shows a different rank. Also, under your screenname it displays the rank differently than it does after match results on screen. Screen shots were taken right after a match and also in home screen after the same match.
1 vote -
Crash after opponent casting monstrous rage
I had it 3 times when the opponent casts monstrous rage my game crashes instantly. After reconnecting the Screen as seen in the screenshot appears and i can reconnect to the game, but its very annoying.
1 vote -
To avoid banning “Authority of the Consuls,” I propose removing color quests.
Magic: The Gathering has many exciting cards and some decidedly unexciting ones.
I contend that the least exciting card currently in Standard is “Authority of the Consuls.”
But being unexciting isn't inherently bad. It's a powerful defensive card used “as a sideboard” against aggro decks.
The attacking side adjusts their deck strategy from game two onward, factoring in its potential appearance. This is a genuinely exciting approach.The problem lies in Arena's environment, where this card sees four copies in the main deck.
As you know, color quests refresh daily, requiring you to cast a specified color's spells 20+ times.…1 vote -
Impossible to complete task.
I havenarbeider quest to complete jump in 3 times for more jump in tokens. I used my jump in tokens and it did not count my last entry neither repeating jump in events count, it seems impossible to get more and get rewarded for this task.
1 vote
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