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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10223 results found

  1. booster alchimie aux portes des éternités

    bonjour,
    depuis hier ,
    lorsque j'ouvre des booster alchimie ' aux portes des éternités ',
    je reçois des cartes alchimie 'mornebrune'
    pas normal ??

    1 vote

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  2. Exploit counter blocked

    Among the achievements, I have to play 150 games in standard. My counter remains stuck at 75 regardless of the number of games played since.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Wrongly processed time-outs

    I just experienced a bug, where my opponent - on their turn - triggered an enormous amount of abilities (white rabbit deck, life gain + hare) through reanimation, while their library was out of cards (I would've won on their next turn).
    I was completely tapped out, so i could not interact while all effects were being processed, but at some point the game decided to count down my time-outs instead of my opponents. When it was finally my turn again I just got a defeat screen and it was over for me despite it not being my fault at…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. glassworks room enchantment

    gets stuck in the choose window with no response..stuck until timer runs out, and the card is shown in the stack for the rest of the game

    1 vote

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  5. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. Can't reach my hand

    So i was playing vs a mill deck and i played icetill to be able to play land from the graveyard. The amount of lands in my graveyard blocked me from reaching my hand. Pls fix this.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. MWM Pick-Two Phantom Bot Draft

    This is the worst MWM event ever. Title says it's a "BOT" draft, but it was not a bot draft. I have never played Foundations before and was not prepared for a timed draft against real players. Plus having to pick 2 cards, the timer should be twice as long. Half of my picks were randomly chosen for me because the timer was ridiculously short. Who ever thought up this MWM event should be fired.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. Achievement bug

    Standard achievement number of games is stuck for me and not advancing. I've gotten it over 300 now its stuck.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Vivian Reed planes walker crashes game

    During the recent pick 2 mid-week event, anytime I played the Vivian Reed planeswalker card on my iPhone iOS, the game crashed. The app would not reload until the game was over, otherwise it would crash before re-entering the game. It happened twice within a period of about 15 minutes.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Land ***** in Draft is CONSTANT!!! NOT RANDOM!!!

    Do something to fix this...it really sucks not being able to play in a Draft where I spent resources to enter.

    1 vote

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  11. Limited Rank

    My Limited Rank is Stuck and does Not change.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Match disconnect without reconnect

    I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.

    Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. [BUG] MTG Arena shows the wrong currency in the store

    MTG Arena on macOS shows the wrong currency in the store (Euro instead of US Dollar) despite living and being located in the US.

    Entire purchase flow shows Euro prices.

    Issue is isolated to MTG Arena on macOS, on Windows and iOS the correct currency (US Dollar) is being shown

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  15. プレミアドラフト中にゲームが強制終了して、負けとなった

    2025/5/5の21:55頃、ドラフトのゲーム中にいきなりゲームが強制終了して、添付の画面に移行しました。
    2回ほど同じ現象が起こり、ゲームができない状態です。
    アカウントはyamahahako#74998です。
    参加ジェムの返金対応をお願いしたいです。

    At around 21:55 on 5/5/2025, during a draft game, the game suddenly crashed and the attached screen appeared.
    The same thing has happened twice now, and I am currently unable to play the game.
    My account is yamahahako#74998.
    I would like a refund for the participation gems.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Emrakul, the World Anew and Tergrid do not work

    I had a Tergrid and used a discard spell (Rougue class).Opponent discarded Emrakul, the Wolrld Anew and clicked Madness. He did not have the colorless manas for it. I couldnt put him onto the battlefield with Tergrids effect.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Zack Fair is not counting as Legendary to transform Sarah Farron

    During a Premier Draft, 2x Sarah Farron didn't transform with the presence of Zack Fair on the Battlefield.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. CAN NOT GET MY REWARD

    IN FF Colletor Booster,I was already achieved 7 cictories .But when I want get my reward , I click Claim ,my program get stuck.I cant get my reward in my phone or my PC .Furthermore,I cant start new Colletor Booster event ,it makes very sad

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  19. Deck limit bug

    Game is allowing me to add more than copies of any card and accepts changes…

    Your site still claims game is wiporking,..

    Fix site
    Fix game

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Missing card purchase for gold under Daily Deals.

    In Store -> Daily Deals -> Purchased Planeswalker for 1,100 gold. The planeswalker is not seen in Decks under Advanced Filtering.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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