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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10228 results found

  1. mox amber

    every time mox amber is played the game crashes immediately as soon as it starts its animation and continues to crash until the game is over because I can't access it. this is extremely frustrating and has caused me to lose many games. please do something

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. 1 vote

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  3. Server connection

    In the middle of games, there will be a loading icon that says "connecting to server." My Internet connection isn't the problem, I always have 150 megabytes in download, and 100 megabytes of upload speeds. I'm also using a brand new Motorola Power 5g 2024, more than capable of playing this game. FIX YOUR SERVERS!

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Crash, crash, crash

    Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
    https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH

    59 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Osteomancer Adept Glitch

    When I activated Osteomancer Adept, I was unable to select the cards in my graveyard as forage targets.

    15 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding

    drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding. the example photo is a different game playing in explorer vs a desert deck. i only drew 1 land out of about 8 or 9 draws running 22 land. almost every draw they had was a land. hand smoothing and color smoothing should not be match based but deck/draw turn based. very disappointed in a lot of matches where my opponents build manipulates how my draws and color/mana cost ratios pan out.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Tapped card with double strike still attacked me

    Just was in a duel with a dragon deck and he played Terror of Mount Velus. Authority of the Consuls immediately activated and tapped the Terror of Mount Velus and then he attacked me anyways and I was hit with a bugged double strike attack.

    I was not expecting it to happen so I did not capture the information for a full ticket, this is the first time a monster was ever able to attack even though it was tapped so I was not expecting it and did not screen shot the bug.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Greed over Legacy

    As I learned how to read, my childhood was deeply influenced by mtg cards and how much fun I’ve had with it, by playing or exploring the game fantastic universe.
    Unfortunately the game itself is losing its essence, the uniqueness we all saw flourishing is now doomed and lost between all the crossover partnerships someone had the balls to make. And as if it weren’t enough damage done to the game itself, they had the brilliant idea to make the standard lose its face, I dislike marvel. I dislike avatar, and now I’m starting to dislike magic the gathering.
    A…

    1 vote

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  9. Collective creativity crisis / new releases and impact on mtg experience

    As I learned how to read, my childhood was deeply influenced by mtg cards and how much fun I’ve had with it, by playing or exploring the game fantastic universe.
    Unfortunately the game itself is losing its essence, the uniqueness we all saw flourishing is now doomed and lost between all the crossover partnerships someone had the balls to make. And if it was not enough damage done to the game they had the brilliant idea to make the standard lose its face, I dislike marvel. I dislike avatar, and now I’m starting to dislike magic the gathering.
    A game…

    1 vote

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  10. Could not cast Gravepact turn two with dark ritual and an untapped island

    Could not cast Gravepact turn two with dark ritual and an untapped island.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Play freezes

    Since the latest update (on Google pixel, updated that to latest Google ios because of this and the bug persists), anytime I hit the play icon the app freezes.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Xande, Dark Mage not working correctly

    This card is supposed to get +1/+1 for every non-creature non-land card in your graveyard, but it's only getting +1/+1 for cards that ENTER the graveyard AFTER it's in play.

    Steps to reproduce:

    1. Play 2 instants or sorceries and have them in the graveyard
    2. Play Xande
    3. Note that it's still a 3/3, despite them being in your graveyard
    4. Then play another instant or sorcery
    5. Now it is a 4/4 (where it should really be a 6/6)
    6. Win the match anyway because you opponent just keeps playing small cats! :-)
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Unable to purchase Edge of Eternity brawl decks

    After patch 2025.50.20 and patch 2025.51.00, I still can't buy any EoE brawl deck. So, despite what you say at "bug fixes" at 2025.50.220 patch notes, no, decks are no back in the store! Tested in Windows PC and Android

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  14. No Season Rewards Progress

    I am not progressing in my season rewards. I have been stuck at Platinum Tier 1 for a few weeks. Can I fix this, or does it need to be done on your end?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. currency incorrect in arena shop after vpn use

    Hi,

    I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.

    Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work.…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  16. Currency in shop incorrect after using VPN

    Hi,

    I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.

    Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work.…

    1 vote

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  17. Did not receive packs after draft event

    I just completed an Edge of Eternities Premier draft. Went 4-3. Hit the 'claim' button after completing my last match saw the pop-up about gold and packs but no packs were added to my account. I think I got the gold added, but I'm not certain.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. Nomad Outpost From FIC cannot be crafted

    Nomad Outpost From FIC cannot be crafted. Would like to craft FIC version (1 already own 4 others) but when I try to craft (and I have wildcards) it gives "Unable to craft" - sign.

    1 vote

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  19. Cerebral Download

    I was in the 3rd game of the 1st round of a Traditional Draft EOE. I was dominating the match, played the card Cerebral Download, did the surveil of 3 cards, and the game automatically counted it as a loss. I still had many cards left in my deck, so it was not a loss due to running out of cards. Please look into this, as I spent gems.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. ban traveling chocobo

    Hey can you guys not let the opponent draw every ******* card he needs while feeding me only lands? Kind of ridiculous the cuck drew all his traveling chocobos and all I got are lands lands lands lands. Maybe you could try not rigging the game like a bunch of dirty rat casinos? Good job asswipes.

    1 vote

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