MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5541 results found
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Crash issue
(Playing on iPhone)
When starting a match for pioneer format (after matching with an opponent) the game freezes before showing opponent then crashes.
After closing the app and opening it again it tries to reconnect to match then crashes again at the same time (when connection to opponent is completed)
This makes this game unable to play and definitely needs fixed1 vote -
Cannot play flash creatures
I cannot play flash creatures with not elements or cards or effects in play that doesn´t allow it.
2 votes -
Gruff Triplets
Goreclaw, Terror of Qal Sisma comes into play it doesn't reduce casting cost of Gruff Triplets. Goreclaw works with all creatures, but Triplets have never worked.
0 votes -
Insidious Roots
Insidious Roots reads:
Creature tokens you control have “{T}: Add one mana of any color.”
Whenever one or more creature cards leave your graveyard, create a 0/1 green Plant creature token, then put a +1/+1 counter on each Plant you control.
My opponent in my last round had an entire deck built around spamming surveil to send things to the graveyard to trigger the roots, they were in fact both triggering any time he sent them TO the graveyard, they never once removed anything FROM the graveyard. yet the game was allowing them to usse this bug to spam 8…
2 votes -
Skipping Second Main Phase
Routinely for the last few days I've noticed my second main phase getting skipped. It goes right from combat damage to opponents turn. No cards indicating skipping second phase in play. Plenty of untapped mana to use and cards to play. Skip button not pressed. But it just skips to opponents turn right after combat.
10 votes -
Disconnect during game, did not reconnect to existing game
I was playing in a premier draft with two losses and my connection dropped. I was able to reconnect before much time had passed, but instead of sending me back to my current game I was sent to the screen showing my current record and allowing me to start matchmaking for another game. I started a new game, which I won, but on exiting that game I saw I had received my third game loss (which I assume was from the game I hadn't been able to reconnect to).
4 votes -
Game Ended Premature
In a match I just played I was basically bullied the entire match, in the sense that I was not able to do what my deck is meant to do "partially". Having interaction isn't the problem. What is the problem is when i finally seem to be getting back ahead of the pressure "THE GAME ENDS PREMATURELY!" Not a surrender by my opponent and not a draw just ends. Not gonna accept it as being a connection issue because even those result in you being removed if you don't return to the game before the timer runs out. It just…
1 vote -
Drop connection during draft and difficulties connecting on start
- Could not start. Keep having dark screen
- Start a premier draft and got drop. Manage to reconnect, but the draft have finish.
- Started a game. Immediately got stuck. Stuck before looking at starting hands and mulliganing decision.
Please refund 1500 gems.
1 vote -
The display of the graveyard card remained on the screen, making it impossible to interact with the battlefield cards.
The display of the graveyard card remained on the screen, making it impossible to interact with the battlefield cards.
1 vote -
Ultima, Origin of Oblivion can not be counterspelled
For the third time in a row I cannot counter spell Ultima, Origin of Oblivion when played from opponent while it is in the stack. Counterspell simply does not work.
1 vote -
Arena game was not triggering enter the battlefield effects
I'm using PC MTG Arena in Cube
During my Arena game some enter the battlefield effects were not triggering for both of my games in the match (Landfall from Icetill Explorer, Perforator Crocodile)
Ultimately ended up losing because of it. Please refund the cost of Traditional Arena cube Draft (4000 Gold) if possible
1 vote -
Game takes you back to main menu during match
During a match on Android 15, august security patch, during opponents turn, he triggers an ability, screen goes black and client Tooks you to main screen, you can navigate as it's no active match, when try to find a new match I was reconnect losing turn, actions and the game (was ranked match). Tried to capture log file but the button doesn't work either.
1 vote -
Cannot Equip Ultima Weapon
I am able to cast Ultima Weapon, but I cannot equip it.
1 vote -
Bloomvine Regent
The card Bloomvine Regent with its adventure spell "Claim Territory" completely disappeared from my game after casting
its adventure effect Claim Territory. Not ready to be cast from exile, not in my graveyard, nowhere.If it's not an adventure, why isn't it in my graveyard? If it's an adventure, why isn't it ready to be cast from exile (or even in exile)?
2 votes -
Disconnection mid-game without the chance to reconnect
This has happened 10 times already. I repaired game files multiple times. Whenever I play my second quick draft of the day, during the second game of the draft I get instant disconnected from the game without the chance to reconnect and the game brings me back to the client with the chance to play a new game but without a loss assigned. After the next game I play i get assigned a lose as if I have lost the previous one. This has happened to me 5 times already!! HELPPP
4 votes -
Maximized window mode bugged.
My game keeps minimizing all the time. Have to re-add it to Maximized window mode (Alt+Enter).
Have edited the properties to make the launcher always run on Maximized mode. Still same issue.
Had this issue since your last big update.
Looking forward to a fix very soon.
13 votes -
Infinite loops, card stacks
So magic wtf did y'all do to this game. I'll tell you, you overly complicated it to the point cards can infinity loop with 2 cards. Historic is the only thing I play and I'm stuck playing black decks that can instantly kill me by gaining 1 life. Green decks that make 4/4 with Rosie and infinite combo.
You have sooo many cards that allow over 4 cards in the deck and stack with each copy. This is pathetic, ban the cards that infinite loop; get rid of "any number of xxxxxx card is allowed". Bring the game back to…5 votes -
Game crash before displaying opponent profile
I was playing EOE Premier Draft and went 3-0 when the game crashed during matchmaking at 'opponent found.' The same thing happened each time I tried to re-enter the match. I noticed that this occured immediately before it displayed my opponent's profile.
1 vote -
rank showing incorrectly
Over the last couple days my rank has been showing decreasing after wins and increasing after losses. I won 4 in a row yesterday and rank decreased after every match. The weird thing is after the match it will display actual rank but in profile it shows a different rank. Also, under your screenname it displays the rank differently than it does after match results on screen. Screen shots were taken right after a match and also in home screen after the same match.
1 vote -
Impossible to complete task.
I havenarbeider quest to complete jump in 3 times for more jump in tokens. I used my jump in tokens and it did not count my last entry neither repeating jump in events count, it seems impossible to get more and get rewarded for this task.
1 vote
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