MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5518 results found
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Network Error. Unable to complete draft pick.
Lately I've been getting a lot of these "Network error. Unable to complete draft pick. Try again later" I'm up to 5 or 6 drafts in Bloomburrow and only one hasn't been affected.
If it helps it doesn't happen during premier draft gameplay. Only in the draft portion (network errors in general ofc).
Although two weeks prior to BB release i was having a lot of network errors during standard bo3 ladder gameplay. So much so that i reached diamond 4 and half of my games were disconnect losses. I had even opponents disconnecting as well and me keeping the…
3 votes -
Bug: My timer runs out while my opponent is resolving a spell on his turn
During a ranked best of 1 game, my opponent cast Dig Through Time on their turn.
With the spell on the stack, their timer runs out. Shortly after, my timer starts to run, and I get a message that I will lose the game if I do not perform an action.
I am unable to do anything since my opponent's Dig Through Time is on the stack and has not resolved.
After that timer runs out, nothing happens and the game freezes.
18 votes -
Match Making is horrible! It's totally unfair
I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.
I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).
I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.
I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro…
7 votes -
Too many hackers/cheaters and no way to report or ban them
MTGA has always been a cheaters paradise but now every mode is close to unplayable.
There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
A "casual mode" would be handy where both players are limited to standard decks.- This is a card game - you never get beaten on skill, you get beaten by…
7 votes -
activated abilities not working
I cannot use the pop up screen for anything. I cannot activate an ability for a planeswalker. It lets me click on a button, but nothing happens and I time out. It also does not work when I try selecting a land for tapping or activating an ability. It lets me click on the land and the buttons are available, but I start timing out because clicking the option does nothing.
11 votes -
How can you say your shuffle algorithm is fair?
Not one single creature out of 24, only land.
6 votes -
unable too authenitcate i cant log in game
game keeps saying unable too authenicate so i cant log in
7 votes -
Deep Cavern Bat doesn’t give my card back.
Opponent’s bat captured my Chimil. I targeted their Raven Man with Get Lost, then their bat with another Get Lost. This sequence resulted in my Chimil being sent to the graveyard. No effects to make them lose their abilities were applied.
7 votes -
Cheating
Sorry but how does this player get to activate his planeswalker's twice, the card clearly stats when one or more of your creatures deals combat damage you may use planeswalker abilities twice. He has no creatures he did not do any combat damage yet they activated them twice. Thats ******* cheating. It doesn't say planeswalker deals damage, or enchantment deals damage its says his creatures of which he has none. Its ******* ******** fix the ******* problem.
2 votes -
"Discard Card" not working
When an opponent played a card requiring that I discard a card, I was unable to choose a card to be discarded.
Steps to recreate
North 100% sure. Player played a card that says "opponent discards a card if you control a zombie", (I forget what card) and all my card light up blue, with an instruction reading "choose a card to discard", however, no matter what I tap, nothing I'd selected. I exited the game and returned to a random card being auto discarded.Platform: Android Phone
Results: Can't select a card to discard
Expectation: when I tap a…
6 votes -
Lost a game due to opponents triggers taking to long resulting in forfeiting my turn
Lost a game due to opponents triggers taking too long during the combat phase forcing me to forfeit my block...
Was up against a life gain deck and against the one cat that gets a +1/+1 everytime you gain a life. The trigger occurred when I had to declare blockers however that was forfeit due to time running out because of the opponents triggers, this resulted in a loss due to not being able to block.
Ps. The creature did not have trample... I would have been able to block and survive.
10 votes -
harbinger of the sea
harbinger of the seas does not lose its ability by any source of "loses all abilities"
4 votes -
EVERY SINGLE TIME I play land tax, I get nothing but land.
If I don't have land tax, I get 2-3 land and that's it for 5+ draws. Whenever I have land tax, I get land the very next card and for another five draws in a row.
Your shuffling algorithm is absolutely HORRIBLE!On top of that I had 2 of the 2 land tax in my opening hand plus 2 of only 2 other cards I had in my deck. I played a mulligan and got the exact same 2 land tax and 2 of only 2 other cards I had in my deck.
I have NEVER seen this happen…
7 votes -
Boseiju, Who Endures won’t allow searching for waste basic lands
While playing Brawl, multiple times I’ve had opponents use Boseiju, Who Endures on one of my permanents, but when prompted to search for a “land card with a basic land type,” it will not allow me to select any basic land wastes. I imagine it may be because Boseiju was coded for the usual basic lands and may not have been recoded to include the colorless wastes.
3 votes -
Alchemy Cards
Here's my idea, leave Alchemy cards in the Alchemy format.
Why tf do I have to play against them in other formats?
24 votes -
Game suddenly ended with "GreError" and a forced draw
In the middle of a game, after some series of normal-seeming actions, the game suddenly stopped with a server error reading "GreError" (I assume meaning a game rules engine error?) and a forced draw from the server. (The pop-up itself said "Result: Draw", implying that the server had handed out that result after the GRE error.)
The client continued operating normally as if the match had been drawn (i.e., it showed the "Draw" result, allowed me to inspect the battlefield, returned to the home screen normally, etc.), but the match was obviously immediately stopped by this. (Thankfully a random unranked…14 votes -
Fix the shuffler number 9
Running a deck during a standard event, use 18 lands 21 creatures, 21 non creatues. both of my starting hands, i mulliganed 1x, had 1 cavern of souls and 1 shivan reef. i only run 2 caverns and 4 reefs. Odds of that happening are astronomically low, only lost because shufler ****** me once again, we came to play magic not bend over. This is the third loss during this standard event i lost solely due to shuffler cheating for the opponent. fix this ****, give rewards for cheating.
5 votes -
fix shuffler number 8
Running deck with 18 lands, 21 creatures, 21 non creature spells. started hand with 2 land 4 creatures. proceeded to draw 3 lands. making the total cards seen by turn 4 5 lands 4 creatures 2 non creatures. Odds are extremely off from 1:3 deck ratio. Fix the shuffler, this is why arena is dying
5 votes -
Red mono aggro should be quarantined at midweek magic events and free play.
Trying to play MTG for the first time in a long time at a weekly event and getting matched against red aggro 5 times in a row and being pushed one way.
Regardless of winning or losing, nothing is fun.
The percentage of red aggro is ruthlessly high due to the rewards, which reduces diversity and makes the game more boring.7 votes -
Phantom interference does not counter spell
The 'Phantom interference' counter spell mode did not counter the 'Thunder Salvo' spell. I was not even given the chance to select a spell like you normally are when I played the counter spell on the stack. This resulted in a blow-out turn and their mythic lived to see another day. You'll never win a game after that.
7 votes
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