season rewards
good day,
did not receive limited ranking reward.
Thank you in advance
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Dmitry#03316 commented
Ended in gold constructed. No packs.
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Dmitry#03316 commented
Same thing happened to me. I was in a game when the season ended. I was gold in constructed. No packs.
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usagi#81778 commented
And the same thing happened again after the next match, rewards pop up on screen, disappear and do not apply.
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usagi#81778 commented
Rewards popped up on my screen after a match (stacked on top of the win reward). I claimed and it disappeared with no rewards granted.
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UgotaBkittenME#40734 commented
Exact same thing happened to me.
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tub_thumper#54520 commented
same, saw but didn't receive 3 WAR packs for season close
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purpose_maker#76802 commented
Got 3 packs for platinum in construct and bronze in limited instead of 4... I thought i have the same issue for the last 2 or 3 seasons.
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zazaolb#86079 commented
I got silver in constructed and bronze in limited, but only got one pack and no other rewards.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Sawiz#64950 commented
I kept pushing it, and it **seems** like the developers might maybe look into it? Hard to say for certain.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Sawiz#64950 commented
Just as an update to my earlier comment, I got pretty much the same response.
"Hello,
After reviewing your account it looks like you have received all rewards for War of the Spark Season 1 appropriately.
As a reminder, to have received seasonal rewards you must have played in an appropriate qualifying event.
For details on rewards and qualifying events: https://forums.mtgarena.com/forums/threads/56382
For this season you achieved -
Constructed Rank: Gold 4 (Verified award received: 2 War of the Spark booster packs + 1000 gold + Pteramander Card Style)
Limited Rank: Bronze 4 (No reward)And were granted rewards appropriately for those ranks.
[Unfortunately it does not look like you participated in a qualifying event for your Constructed/Limited rank rewards.]
Breanna
Wizards of the Coast | Customer Service Representative
Email support is available 24 hours a day, 7 days a week here." -
Sawiz#64950 commented
According to other comments support isn't doing anything and probably can't view the bug. I'll contact them anyway, but here's my file.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.
Thanks!
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Kragor#38600 commented
Same here, didn't receive the Limited bronze pack
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Miracle#53351 commented
Did not receive any season rewards at all. No screen came up or anything for season rewards.
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Slapperogh#12504 commented
Totally unmotivated answer from the support,
"
Hello,After reviewing your account it looks like you have received all rewards for the season appropriately. You should have received 1,000 and 500 gold, along with 3 Booster packs.
I’ll be glad to help you further if you have any other questions or concerns!
Jenna
Wizards of the Coast | Customer Service Representative
"I bet she didn´t even bother. So, don't waste your energi on ranking or even trying to contact the support.
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Slapperogh#12504 commented
Same problem here. No packs in the season reward. I was in the mythic tier.
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Mochi Senchi#60510 commented
I won a card from a challenge for wins series. The animation for the season reward appeared just behind the won card. I received the card but not the reward for the season. I was ranked gold.
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yurirssilva#19347 commented
I didn't received my rewards from the limited rank season