Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
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kitsys#11457
commented
Exactly the same here since Nov 17 2021 - I have to force-quit the client to do anything else.
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Zshun#97139
commented
Same thing here. Can't access the store for 2 days because im having an infinite "Waiting for server" message which I can't even cancel so i have to close the client from task manager.
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ChupaCabra#20803
commented
I've got 2 Arena accounts. My main 1 can't access the Shop!
It stays forever on "Waiting for the Server...".
My other account can access the Shop normally
Plz, I wanna buy some daily cosmetics there like I did in my 2nd account!
Already tried Arena support and they couldn't solve it! -
ChupaCabra#20803
commented
I've got 2 Arena accounts. My main 1 can't access the Shop!
It stays forever on "Waiting for the Server...".
My other account can access the Shop normally
Plz, I wanna buy some daily cosmetics there like I did in my 2nd account!
Already tried Arena support and they couldn't solve it! -
Headstab#70168
commented
Whenever I click on store it gets stuck on waiting for server, have tried waiting 10+ minutes with no luck. Can't back out of it either, have to alt F4 to close the game after I click it.
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Waffeling#25850
commented
When I attempt to access the store, it continuously tries to "connect to server" without ever letting me in
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Aelynn#33449
commented
The store loads infinitely
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AxlWannabe#35184
commented
Same here! Tried several times and nothing but waiting for server black screen.
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Meteetsee#37719
commented
I've been having this issue since this morning (11/17/2020). So far, all other functions seem to be working.
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RJ1542#17924
commented
As soon as I click on the store I would get an infinite "Waiting for the Server..." screen
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Liquid_Snek#97499
commented
Hello I'm playing on pc and recently I have been unable to access the store in game. When I click on the tab I am placed in an indefinite "waiting for server" screen with the loading circle. I have tried waiting an upwards of fifteen minutes and the only way to leave this screen is to alt+f4
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Akurabis#57231
commented
I've tried a few times, but whenever I try to enter the Store (via the normal access route, or the mainpage advertisement,) I become stuck at the Waiting For Server... screen. I have waited for 30 minutes or more, with no change. I am forced to re-start the game to play again. Everything else works fine, I can enter matches, etc.
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Depressed_and_useless#39754
commented
When I try to load the Store on the Windows Client the "Waiting for Server Response" screen happens and then nothing thereafter. Waited for multiple minutes multiple times, but nothing happens in the client, it just seems to be stuck in this screen.
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Davinci5560#04091
commented
Every time I try and get on the store it says we have gotten lost
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Leimgrubersson#78726
commented
I am having the same issue since last Week.
I´ve been in contact with the Support Team but they couldn`t help me out either -
BarryN#77961
commented
I am also having issues accessing the store since updating to version 0.1.2239.790924.
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BarryN#77961
commented
I am having this issue since updating to version 0.1.2239.790924.
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phoneygamer#24074
commented
I also can't access the store. Every time I click on the store, it either loads forever, or crashes on me.
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xX Brotha B Xx#68919
commented
Everytime I try to buy something from the store it just says it gets lost trying to find the link. All I want to do is buy stuff and it won't let me access anything. The rest of my game works perfectly.
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nplayforth#49683
commented
Since 11am EST I am unable to access the store, all other client functionality seems fine. I've tried on two separate machines with two separate internet connections. Both have the issue, clicking on store generates a blank black screen indefinite and Arena app must be force closed.