Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!

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Enoch#15484 commented
The Store is not working, the rest of the game works fine. I can play matches, etc. But when I click the Store Tab in the UI Menu, it goes to an infinite load screen with the spinning circle.
I want to spend money and get new cards and things, but I can't. Please fix soon, I don't want to miss the daily featured deals #FOMO.
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kaka.#57824 commented
Não estou conseguindo acessar a loja. Todas as outras funções estão funcionando perfeitamente.
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Akurabis#57231 commented
Still experiencing this issue. What gives?
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750#69955 commented
Same experience - Stuck at "Waiting for the Server" message any time I try to access the Store for the past 2 days. As well, tried rebooting and logout of account in Arena and log back in. Same outcome in both cases, infinite "Waiting for the Server".
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VKaeru#57172 commented
The shop is "waiting for server" since yesterday and the "fix"...
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kitsys#11457 commented
Exactly the same here since Nov 17 2021 - I have to force-quit the client to do anything else.
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Zshun#97139 commented
Same thing here. Can't access the store for 2 days because im having an infinite "Waiting for server" message which I can't even cancel so i have to close the client from task manager.
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ChupaCabra#20803 commented
I've got 2 Arena accounts. My main 1 can't access the Shop!
It stays forever on "Waiting for the Server...".
My other account can access the Shop normally
Plz, I wanna buy some daily cosmetics there like I did in my 2nd account!
Already tried Arena support and they couldn't solve it! -
ChupaCabra#20803 commented
I've got 2 Arena accounts. My main 1 can't access the Shop!
It stays forever on "Waiting for the Server...".
My other account can access the Shop normally
Plz, I wanna buy some daily cosmetics there like I did in my 2nd account!
Already tried Arena support and they couldn't solve it! -
Headstab#70168 commented
Whenever I click on store it gets stuck on waiting for server, have tried waiting 10+ minutes with no luck. Can't back out of it either, have to alt F4 to close the game after I click it.
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Waffeling#25850 commented
When I attempt to access the store, it continuously tries to "connect to server" without ever letting me in
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Aelynn#33449 commented
The store loads infinitely
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AxlWannabe#35184 commented
Same here! Tried several times and nothing but waiting for server black screen.
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Meteetsee#37719 commented
I've been having this issue since this morning (11/17/2020). So far, all other functions seem to be working.
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RJ1542#17924 commented
As soon as I click on the store I would get an infinite "Waiting for the Server..." screen
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Liquid_Snek#97499 commented
Hello I'm playing on pc and recently I have been unable to access the store in game. When I click on the tab I am placed in an indefinite "waiting for server" screen with the loading circle. I have tried waiting an upwards of fifteen minutes and the only way to leave this screen is to alt+f4
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Akurabis#57231 commented
I've tried a few times, but whenever I try to enter the Store (via the normal access route, or the mainpage advertisement,) I become stuck at the Waiting For Server... screen. I have waited for 30 minutes or more, with no change. I am forced to re-start the game to play again. Everything else works fine, I can enter matches, etc.
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Depressed_and_useless#39754 commented
When I try to load the Store on the Windows Client the "Waiting for Server Response" screen happens and then nothing thereafter. Waited for multiple minutes multiple times, but nothing happens in the client, it just seems to be stuck in this screen.
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Davinci5560#04091 commented
Every time I try and get on the store it says we have gotten lost
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Leimgrubersson#78726 commented
I am having the same issue since last Week.
I´ve been in contact with the Support Team but they couldn`t help me out either