Stuck at waiting for server
Whenever I try to login using my account, the launcher will go through preparing assets then it will give me an orange spinning ring that says waiting for server.
My Husband also has MTGA so I had him see if his game works, it does. his works fine on his computer. Except if i try to login on his computer it prepares assets then gets stuck at waiting for server again.
I spent 3 days going back and forth with tech support, changing settings, uninstalling, reinstalling, using different internet connections. They checked to make sure I don't have any bans or whatever, and then they sent me here.
It started on April 16th, the day of an update.
Nova Artemis#31910
shared this idea
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Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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Canon#65859
commented
Same here.
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jwheel#81258
commented
I went through this long video of https://www.youtube.com/watch?v=Sj7CaCG3BtI which took like a half hour and for almost a week it was better. now it's back to the same old tricks--doesn't help that zendikar is shockingly boring meta AND the game doesn't work
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Goldarock#45690
commented
Same. Can t get to the store for 3 days now.
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JDB2#53334
commented
same here, can't get to the store for 3 days now.
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Funnyname#07925
commented
Same issue. Adding my voice to the choir.
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GhostSandwich#11202
commented
Seeing this also. Have run all the ipconfig commands, reinstalled client, etc. This bug makes the game unplayable.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Samael#10720
commented
I've nerver seen a game with so much bugs and problems. The main issue used to be the "checking for updates" screen. Now it's "waiting for the server".
I am done with this game and I hope wotc will produce a decent software so that I can play it in the future.
For now, I quit. -
torrentnod728#18304
commented
me too, when free user is ok and when pay packs sever always worse
HOW TO FIX THIS PROBLEM!!!
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orionorbit#51438
commented
I have the same issue, worse yet, every time I follow the WotC instructions to solve the issue, it gets resolved temporarily and reapears after one game. Wizzards, please fix your game or provide us a refund.
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Yawgmothmel#72380
commented
In my case it turned out to be ISP issues, i noticed extremely high latency when connecting to any US servers.
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Hello Good Game#07002
commented
###FIXED###
This happened to me the other day, Ive made a video to showcase how to fix it :)
https://www.youtube.com/watch?v=Sj7CaCG3BtIMassive shout out to Matthew - Wizards of the Coast | Customer Service Representative
If your game ISN'T using any incoming or outgoing data this should help you :)
If your game IS using data just let the background download finish :)
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savannachen#67451
commented
YES YES YES, we are all the same!!!!!!!!!!!!!
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Skulkers#57183
commented
I have this problem too
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RetroSeer#43227
commented
I have the same problem, it works for a few days after reinstalling, but then the problem re-occurs. it helped running it as admin, but now its not working at all. Why is there still no solution.
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Baby_Suggs#02422
commented
@WizardOC I have the same problem, started at 10 for me today. I did a full reinstall which got me 1 game before it came back.
I've read that this is apparently an issue with WOTC? I wouldn't think its clientside after the same issue came up after a full reinstall.
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WizardOC#17399
commented
After first match of the day, got stuck in the "Waiting for Server" screen. Restarts and a reinstall haven't remedied the problem. Everything loads, but never gets past the "Waiting for Server " screen. Submitted a ticked to Wizard's customer service and am waiting on a reply. Someone in this thread said to wait it out that there's a download going on? If you can further explain it would be appreciated.
Currently Arena is using close to 90% GPU when stuck in "Waiting for Server" but network usage goes from 0.0 Mbps to 0.1 Mbps back to 0.0 Mbps which leads me to believe it's not downloading anything and there's no communication with the server.
If anyone can help please do. Thanks!
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starFishon#30462
commented
got same problem.. never had it before... stuck on waiting to server..
but i can say that in the last week i got lots of disconnecting from the server while playing(but i reload the game and could continue playing)
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alehkcis#07163
commented
just when i thought it only affects us here in Bahrain and now i see a a lot of people having the same problem, below was the reply i got from your BOT tech supports. so basically your solution for us is just to stop playing your game?
Hello,
Thank you very much for working with us to try and find a fix to the issues you’re encountering. Based on the information you've supplied and the steps you've already tried, I’m sorry to say that we don't have any known solutions to the problem you're experiencing and are unable to advise you further. You may want to post on the forums or our bug submission site to see if any other players have found a way to resolve this specific issue. If you do find a solution, please let us know so that we can update our Connection Issues article and agent training with that solution. I encourage you to keep an eye on that article for any updates that might enhance your play experience.
