Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Silvestro#03779 commented
Hey,
i have same issue with black screen and cursor, i only open 41 packs with little problems (errors durning opening). I hope you'll fix it soon becouse i have m21 draft to finish :PBest regards
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Zefren#42673 commented
Update #1 on my case of black screen (after downloading 190Mb at first launch):
Not sure if this made any difference but I've updated Windows and installed latest NET Framework from Windows Updates. Then rebooted the PC and now MTG Arena opened up downloading 2.76GB of updates. The client version in the bottom left corner now says: 1.1200.0.3138 (3138.816494) -
capmikee#92797 commented
After getting the black screen twice when launching from the Epic Games Launcher, I tried launching the Arena app directly again. It appeared to start again with version 1.1200.0 (134.816494) but then it said it was unable to load inventory (and cards, I think), then got stuck on "Waiting for the Server..."
I quit from that and tried a few more times, getting a black screen again. I've tried launching Arena about 6 times today now and haven't gotten it working at all.
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TrustMe_ImBad#12315 commented
This new update for Zen rising is giving me the black screen. Just want to open my pre-orders:(
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Goupilz#41913 commented
Hello,
Black screen after Zendikar update.
Re-installing MTGA and installing C++ does not fix the bug...
:-( :-( :-( -
Coldsteel#26700 commented
According to this site - https://magicthegatheringarena.statuspage.io/ everything is still "Under Maintenance"
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Asynn#49198 commented
I was finally able to get in but its really slow loading pages. I can only assume servers are overloaded.
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Coldsteel#26700 commented
is there an OFFICIAL MTG Arena status page?
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Psybeetle#30570 commented
Participated in the Zendikar Rising Early Access event 9/16. Tried to log into my actual account the next day 9/17. Was able to get to the log in screen and submit my log in information. It said "waiting to connect to servers". I closed the program and tried opening it up again and got the black screen with the MTGA cursor. Tried Uninstalling both the regular MTGA program and the MTGA VIP program, then reinstalling the regular MTGA program. Black Screen with cursor. Made sure that C++ was updated per the suggestions on the Wizards troubleshooting suggestions/guide and restarted my computer then ran the program as administrator and still got black screen with MTGA Cursor.
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capmikee#92797 commented
This just started happening again after today's update. First I tried launching Arena directly, and I got a notification that I need to download the new version. So I tried launching from the Epic Games Store, and got stuck on a black screen (but with the regular Arena mouse pointer)
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Extreaminatus#23218 commented
Getting black screen immediately after launch following Zendikar update. Reinstalling did not resolve the issue
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midnight51#02741 commented
Black screen after installing update.
Attached logs from "C:\Program Files\Wizards of the Coast\MTGA\MTGALauncher\Logs" modified upon time of update. -
Metareven#59639 commented
Keep getting black screen after todays update. Restarting the computer some times work, and some times do not. When it works, I get an error after every game forcing me to exit mtga. Then when trying to restart the game, the screen is just black. See attached logs
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Zefren#42673 commented
Black screen right after the latest 190Mb ZKR update. Logs:
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midnight51#02741 commented
Black screen after installing update.
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Earendil#19908 commented
I get the black screen immediately upon launch following the ZKR update. Reinstalling, as well as updating graphics driver and Visual C++ did not help.
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Asynn#49198 commented
same here, loaded received renewal pack, then stuck connecting to server, now won't load past a black screen with cursor.
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Talmaen Farstrider#49484 commented
i played a game or two that lost connection at the end for some reason and now all i get is a black screen with the cursor at startup
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SvenEvert#84644 commented
Same here, got my renewal package and joined a draft. Saw the first pack, then connection loss and black screen with coursor and nothing more
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GARRUK SLAYER#29138 commented
black screen after update with cursor