I also have a black screen after the Zendikar Rising update. Please fix.

black screen with cursor too

Played and won one game after the zendikar update then server timed out and nothing but black screen and the mtg arena mouse cursor

Can't log in after ZEN update, stuck at black screen with a cursor

stuck in black screen, i was playing a zendikar rising draft...

This is my current state of the game.

I was in the middle of a draft. Can't upload a log, the rest of us did and we're all in the same boat.

Fix it. Please

Black screen after Zendikar update.

I got a blank screen when I opened up as well.

i lost 3 paid events
i lost 35 or so games in a 48 hour period.
it really affects my rank. costs me gems and gold!

what can be done?

1. Amonkhet play field issues.
2. Black screen, unable to see cards in play.
3. Perhaps choice of back ground to play on.
Since Amonkhet was released, I have had problems with the background related to it. I have a black center and some graphics along the edges.
4. See attached pics and log.
5. The only way around it for me is to concede the game, hence my ranking is suffering greatly.

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

When will they stop just sending us all the automated "For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'." and the developers actually take this issue seriously and acknowledge that it occurs and actually spend some time and effort on it?
Probably never due to the spaghetti code they have which they are scared to touch in case it destroys it for all and the fact that they are still making a lot of $$ from those not affected.
If they only understood how many people I have advised not to play, times that by all of us affected, then maybe they might think about doing something........even if it is to apologize and let us know that they are working on a solution.

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

This game is a joke. I can't play a single match without the game crashing 10 or 20 times. It's the opposite of fun. I want my $100 back. **** your **** game.

Same thing happened to me

Hello,

It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

Thanks!

I can't even build a deck anymore, the client is just unplayable. I have sent close to 20 error logs. Heres the latest fail:

[16743] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"DeckBuilder","initiator":"System","context":"deck builder"}
[16779] PROFILE: 38.97ms leave ContentController - Home_Desktop_16x9(Clone)
[16779] PROFILE: 211.72ms load WrapperDeckBuilder_Desktop_16x9
[16779] PROFILE: 85.56ms instantiate WrapperDeckBuilder_Desktop_16x9
[16779] Material doesn't have a texture property '_MainTex'
[16779] Material doesn't have a texture property '_MainTex'
[16779] Sort: 0ms
[16779] Sort_Ext: 29ms
[16779] Filter:0ms
[16779] Sort: 0ms
[16779] Sort_Ext: 27ms
[16779] Filter:0ms
[16779] Sort: 0ms
[16779] Sort_Ext: 27ms
[16779] Filter:0ms
[16779] Filter:0ms
[16779] Filter:0ms
[16779] Sort: 0ms
[16779] Sort_Ext: 15ms
[16779] Filter:0ms
[16779] Sort: 0ms
[16779] Sort_Ext: 13ms
[16779] Filter:0ms
[16779] Sort: 0ms
[16779] Sort_Ext: 27ms
[16779] Filter:0ms
[16779] Filter:0ms
[16779] Sort: 0ms
[16779] Sort_Ext: 19ms
[16779] Filter:0ms
[16779] Sort: 0ms
[16779] Sort_Ext: 10ms
[16779] Filter:0ms
[16779] Sort: 0ms
[16779] Sort_Ext: 9ms
[16779] Filter:0ms
[16779] Sort: 0ms
[16779] Sort_Ext: 19ms
[16779] Filter:0ms
[16779] Filter:2ms
[16779] Sort: 0ms
[16779] Sort_Ext: 13ms
[16779] Filter:1ms
[16779] D: 0ms A:0ms R:0
[16779] D: 0ms A:0ms R:0
[16779] UI: 5ms Commander: 0ms Companion: 0ms Cm: 4ms Lm: 1ms Cs: 0ms Ls: 0ms
[16783] PROFILE: 1,193.48ms enter WrapperDeckBuilder_Desktop_16x9(Clone)
[16877] [MTGA.Loc] Unable to find font for MainNav/DeckBuilder/Advanced_Text_Search_ExpertSearchTerms
[16877] [MTGA.Loc] Unable to find font for MainNav/DeckBuilder/Advanced_Text_Search_TextComparisons
[16877] [MTGA.Loc] Unable to find font for MainNav/DeckBuilder/Advanced_Text_Search_Code
[16877] [MTGA.Loc] Unable to find font for MainNav/DeckBuilder/Advanced_Text_Search_ExamplesHeader
[17220] Sort: 0ms
[17220] Sort_Ext: 9ms
[17220] Filter:1ms
[17220] Sort: 0ms
[17220] Sort_Ext: 9ms
[17220] Filter:0ms
[17220] Sort: 0ms
[17220] Sort_Ext: 10ms
[17220] Filter:0ms
[17220] Sort: 0ms
[17220] Sort_Ext: 19ms
[17220] Filter:0ms
[17220] Filter:15ms
[17251] No DepthArtSettings payload found for card GRPID: 70554 in cardHolder None
[17251] No DepthArtSettings payload found for card GRPID: 70554 in cardHolder None
[18757] No DepthArtSettings payload found for card GRPID: 70621 in cardHolder None
[18757] No DepthArtSettings payload found for card GRPID: 70621 in cardHolder None
[18877] No DepthArtSettings payload found for card GRPID: 70246 in cardHolder None
[18907] No DepthArtSettings payload found for card GRPID: 71145 in cardHolder None
[18907] No DepthArtSettings payload found for card GRPID: 71145 in cardHolder None
[18997] No DepthArtSettings payload found for card GRPID: 69874 in cardHolder None
[18997] No DepthArtSettings payload found for card GRPID: 69874 in cardHolder None
[19730] Filter:0ms
[19730] Filter:0ms
[19730] Sort: 0ms
[19730] Sort: 0ms
[19730] D: 0ms A:12ms R:0
[19730] D: 0ms A:0ms R:0
[19730] UI: 1ms Commander: 0ms Companion: 0ms Cm: 11ms Lm: 12ms Cs: 0ms Ls: 0ms
[19750] Filter:0ms
[19750] Filter:0ms
[19750] Sort: 0ms
[19750] Sort: 0ms
[19750] D: 0ms A:0ms R:0
[19750] D: 0ms A:0ms R:0
[19750] UI: 0ms Commander: 0ms Companion: 0ms Cm: 1ms Lm: 0ms Cs: 0ms Ls: 0ms
[19777] Filter:0ms
[19777] Filter:0ms
[19777] Sort: 0ms
[19777] Sort: 0ms
[19777] D: 0ms A:0ms R:0
[19777] D: 0ms A:0ms R:0
[19777] UI: 0ms Commander: 0ms Companion: 0ms Cm: 0ms Lm: 0ms Cs: 0ms Ls: 0ms
[20122] Filter:0ms
[20122] Filter:0ms
[20122] Sort: 0ms
[20122] Sort: 0ms
[20122] Sort: 0ms
[20122] D: 0ms A:2ms R:0
[20122] D: 0ms A:0ms R:0
[20122] UI: 0ms Commander: 0ms Companion: 0ms Cm: 2ms Lm: 2ms Cs: 0ms Ls: 0ms
[20167] Filter:0ms
[20167] Filter:0ms
[20167] Sort: 0ms
[20167] Sort: 0ms
[20167] Sort: 0ms
[20167] D: 0ms A:0ms R:0
[20167] D: 0ms A:0ms R:0
[20167] UI: 0ms Commander: 0ms Companion: 0ms Cm: 0ms Lm: 0ms Cs: 0ms Ls: 0ms
[20825] Filter:0ms
[20825] Filter:0ms
[20825] Sort: 0ms
[20825] Sort: 0ms
[20825] Sort: 0ms
[20825] Sort: 0ms
[20825] D: 0ms A:2ms R:0
[20825] D: 0ms A:0ms R:0
[20825] UI: 0ms Commander: 0ms Companion: 0ms Cm: 2ms Lm: 2ms Cs: 0ms Ls: 0ms
[20848] Filter:0ms
[20848] Filter:0ms
[20848] Sort: 0ms
[20848] Sort: 0ms
[20848] Sort: 0ms
[20848] Sort: 0ms
[20848] D: 0ms A:0ms R:0
[20848] D: 0ms A:0ms R:0
[20848] UI: 0ms Commander: 0ms Companion: 0ms Cm: 1ms Lm: 0ms Cs: 0ms Ls: 0ms

It does not become a game because it frequently freezes or crashes during the game.
I changed the setting to lower the quality, but it has no effect. I also turned off my pet, but it has no effect. I've been suffering from this symptom for several weeks... months, so please fix it soon.

OS is windows10 64bit CPU is Intel Core i7 4820K Gravo is NVIDIA GeForce RTX 2070 Memory is 32.0GB DDR3 @ 933MHz

I saw there was an update a couple days ago and tried again today. I still get the black screen, but the repeating error message in the log is different than it was before .