Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Velrek kerleV#78249 commented
Starting game after draft pick - goes to black screen. Changing cards in a deck then trying to play - goes to black screen. Played ranked or free play sometimes - goes to black screen. Usually restarting game after changing cards in a deck will let you play again normal. After picking cards in draft or changing cards in deck seems to cause the black screen. All happened since last update.
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anarresti#75691 commented
Game crashed again when i was playng draft, i think it is when i climb a rank (the first game after that always chrash)
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anarresti#75691 commented
the game crashed several times, made me loose
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deredeck#35277 commented
again again and again the server crash and disconnct me makin me losing games ...i ask for be brought back to diamond 4 please
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deredeck#35277 commented
the game crashed 3 times in a row this morning not even allow me get the log to prove that and pushing me back to platinum 3 instead of being diamond 4...it would like to be put to diamond 4 where i belong cause this is unacceptable i spend a lot of money on this game and this bug happens far too many times.
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TopHat#96502 commented
Same issues as others here. Daily crashes in the middle of games with Windows 10 Event Viewer log showing its a Unity Player error crashing pc caused by APPCRASH of MTG Arena. Is regardless of processor nor video card. Thus changing to another pc has not helped.
I own and operate multiple computers I access through my company and do troubleshooting for a living.
Issues need to be fixed with Unity Player language MTG Arena uses. Latest updates have only made it worst with timing now at end of games causing loss of wins. Including three most recent logs. -
BluePuma#10191 commented
April 3, 2020 - FNM Arena event = Friday Night Frustration ("FNF"). Four random crashes during matches in addition to two additional crashes caused by the Client Utility update program while I was playing! This program is not stable.
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kimi#44532 commented
Such a horrible and frustating game experience. Just today I lost 3 oder 4 Macthes, after game CRASH all alone while I was winning . This thing happens EVERYDAY over and over again.
Yesterday I lost 500 GOLD while I was playing my first Draft, two losses because game freeze AGAIN.
I already spend money on the game. I am a Layer and I will look for my legal rights on this.
You can not sell anything if the majority players are going to lose because YOUR SERVER PROBLEMS! That ist not right! You need to fix it and give all my gold or my money back!
And PLEASEEEE do a better and light game. Magic ist such amazing, really do not deserve this online **** Version!
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Mushie#82402 commented
Game still crashing after this weeks update
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Lethos1560#21156 commented
Caveman_Taco#96153's/ Skirge2000's solution worked for me. It looks like the dll that comes from the MTGA installer is corrupted somehow.
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Orlandis#23334 commented
@ Caveman_Taco#96153
This worked for me aswell! thank you!!
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Memnoch613#29860 commented
game crashes and cant play ... have to reinstall every time to fix it.
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Viktiyo#35168 commented
In my case, I have a surface pro x, and the game crashes every time I play after a short period of time, is there something I can do? is it related to my computer due to his arm chip? please heeelp.
thanks
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MK2#96825 commented
bag
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Merjanic#73961 commented
I downloaded and launched MTG arena and I had a black screen with a MTG customized cursor. I tried reinstalling the app, as well as opening multiple tabs of the game, all a black screen with cursor. Please contact me at merjanic02@gmail.com about what to do to fix this issue.
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cjr#31022 commented
Caveman and Skirge, worked for me! Thanks!
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Mumra#29099 commented
network error = Draft Game crashed. and treated as a loss for me.
Could you please re-credit 5000 gold for the draft please ? or cancel the result ?
Thank you in advance. -
Bromaz#26389 commented
Since most recent update, I have been unable to use MTG Arena. A black screen pops up and never changes. I have tried downloading the suggested link by WOTC in Visual Studio C++ 2019 and this has not changed things. I also downloaded another item suggested by a user that others had success with without any changes. Please help fix this issue. It also appears that my MTGO account got erased.
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Malikai#85307 commented
The system to be moving through the steps as normal until it came to play a card. It said was the opponent's turn. Then my timer started to go down like it was my turn or that it was waiting for me to respond to something my opponent did even though on my screen nothing had changed. Once the timer got to zero, the system did nothing and still is doing nothing. I can't exit the game by means of the settings nor can I forfeit the game. I hope this helps with everything.