Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Drayven3168#69776
commented
Right upon launching the game it starts with a black screen and doesn't move past that.
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ricechen#62414
commented
Constant disconnects. This started during the very first game I played.
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VeggieWagon#65988
commented
Constant disconnects. This started during the very first game I played. Did not happen with any other programs on my computer, and the wi-fi connection never dropped (except for MTGArena, of course). I play a lot, spend money, and this is frustrating to the point that I don't want to play. Does anyone get responses to these comments?
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VeggieWagon#65988
commented
Constant disconnects. Extremely frustrating since I'm losing limited games and essentially having money stolen by this bug. Consistently disconnects every few games, don't even always give "Network Error," sometimes the timer just stops. Not a problem with my hardware or wi-fi.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Rabby#39666
commented
this happens to me too game crash and restart my pc and im unable to returngame fast is horrible
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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HcaneAndrew#69232
commented
This is such a common occurrence, I've started recording my disconnects.
Here's my latest video: https://www.youtube.com/watch?v=XKVPCQDv5P0
And attached is a file code where the very turn I disconnected, I went from a very clear win-state on my next turn, to a game losing state once I'd re-logged into Arena.
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Mikelen#29625
commented
Game crashed while playing ranked and every time I tried to reconnect it crashed again.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Poszi#05268
commented
Game crashes almost every dual now. Crashed 4 times today in 5 draft games. It is almost unplayable the way it is now :(
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dussilveira#05938
commented
MTG Crashing Log Files
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OceanDrinker#03014
commented
Hello there, I've the same issue, my game has crashed constantly, probably 15 times in te same hour, it's a madness.
I can't play, it's very difficult restore the game quickly after a crash.
Please fix it, I can't reproduce the real reason of those crashes.
I think, it happens after the new production update/release
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Hi,
Please submit at: mtgarena-support.wizards.com/hc/en-us/reque.. and select ‘Report a Problem in your Event’.
We'll be happy to help!
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armlx#67205
commented
Accidentally clicked the exit button when going for Settings -> Concede. Couldn't reconnect for approximately how long the match in progress would be active, getting the prompt to either Exit Game, Reconnect, or Log Out on reopening Arena. I was able to reconnect after about 1-2 minutes
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SnakeR#18083
commented
crashing continuously once the game starts
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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LeBerSerKe#32054
commented
mtga crash after game is finished. Happens several times. Lost several drafts and classic standard cues.
Is it possible to get the gems / gold rewarded? -
Mikelen#29625
commented
Hello!
Game kept on crashing every single time a match started. This is not the first time it happens. -
Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!