Unable to Login - Authentic failed for "username"
Unable to Login - Authentic failed for "username"
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Nala4Power#60289
commented
Same problem for me. I literally played earlier today, and now it's saying authentication failed for me
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ApachenHarry#17405
commented
Have the Same issue…
Tried to login on 3 devices. Uninstall- install, Adminmode or to disable the Firewallsettings doesnt work. -
Rynar Maxus#48904
commented
I received this message today.
Unable to Login
Authentication failed for Rynar Maxus:
Timeout -
Ygolnac#42215
commented
4th day without connection to server. Both ios and pc. I was a new player, now unistalled. Goodbye and have fun with this marvel piece of software.
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SeanD148#68821
commented
Going around and around on this site. Is there any way to submit an actual support ticket?
My account has the same timeout error on multiple devices. This includes the same PC that my son's account is able to log in on, so it is NOT a matter of troubleshooting on the client device end.
This is a bug affecting the account itself. I was able to play this morning, then locked out without making any other changes.
Wizards, please correct this on your end.
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warfurnace#24603
commented
Cannot log in on my account, can log in on a new one I've made. Seems a common problem, really hope it can be fixed server-side
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Zitroserdna#61041
commented
Hi,
had this issue yesterday already, but it was due to Server-Upgrade. But today I was not even once able to log in.
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madtyn#74608
commented
I've been seeing this error since today at approximately 13:00 UTC time when I execute Magic Arena. I tried to uninstall and reinstall as specified here:
https://mtgarena-support.wizards.com/hc/en-us/articles/360038311692-Install-Update-Issues
but the problem remains.
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Pinionater#91231
commented
Same problem here! I just want to play!
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LandDestroyah#34777
commented
New error still no access
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naoknow#92517
commented
The same here. I cannot log in. Authentication failed all the time so I uninstalled and re-installed but it still does not work.
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Ustet#62190
commented
I can not log in either. Authentication failed and i uninstalled and reinstalled the game on pc and mobile. they need to get it together and let people know what is going on.
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jaedr#91840
commented
Same problem here
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LandDestroyah#34777
commented
These admin comments are quite ridicolous. I have gone through every written article that you have provided and no solution. So as an admin please provide some conrete actions. Something happened and it is affecting lot of players in various systems so no common actions does not solve the root cause.
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LovelyOcean#86881
commented
same issue i played this morning and now there is no way i can enter in both pc and mobile, i tried everything in the troubleshoot section, cleared cache, reinstalled the game, disabled firewall, changing time to utc+0, running as admin, nothing i guess it`s not something i can fix but wizard has to because if i create another account i can enter...
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LandDestroyah#34777
commented
Hello,
Not working on Ios Iphone 8 and not in Windows laptop. Yesterday everything worked fine. Tried several different networks, with and without firewall. Uninstalled and indtalled several times.
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BadAtMagic#95555
commented
It seems that this is a well known issue. I was able to log in last night, and then went to play this morning and started getting the time out error.
It seems that the issue is here:
[36736] [Accounts - Login] Attempting Login with credentials.
[36773] [Accounts - Login] Logged in successfully. Display Name: BadAtMagic#95555
[36773] Connecting to Front Door: frontdoor-mtga-production-2021-8-10-6.w2.mtgarena.com:30010
[36789] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
[36789] [UnityCrossThreadLogger]Got non-message event: TcpOpenedEvent
[37991] [UnityCrossThreadLogger]FrontDoorConnection.Close(reason = "Timeout") -
Alphafox271#40057
commented
Screen shot of error
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Mrin811#83939
commented
same issue, please help admin
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Moloth#52227
commented
Dear admin, if many of us manage to log in with a fresh account but not the main one, there is probably a bug, or not? from his statement should we mean that the problem will not be fixed?