bronze tier 0
saw some other people had this problem but no solutions, stuck at bronze rank 0 and no way to rank up. any updates to this problem?
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ryncawdor#18615 commented
im having the exact same issue i cant belive this isn't a priority!!
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Hagbard#44085 commented
Any updates form Wizards? Are they trying to resolve this or has it been forgotten?
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doka78#28729 commented
how to fix this?
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ぴゅり#39579 commented
The fun when the rank didn't go up wasn't as fun as I expected.
What I want most is to let you know if you are working to resolve this issue.
I'm very worried that I can't see the future, whether I'm short of staff or time, or I'm looking forward to it.
If it seems difficult to deal with, I would like to create a new account and get wildcards according to the number of cards.
Alternatively, I would like a refund of the amount I charged.
Still, the time spent will not be returned, but it is possible to create a new account and charge.
It is unbearable that only time passes as it is. -
AndreMelor9#05702 commented
Mesmo vencendo não subo no ranque construído.
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Cendres#83444 commented
Same...no rank up after win im still in bronze 0
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Toroloco88#04390 commented
Arena rank is not increasing I have been playing standard rank for a month now and nothing happens just wanting to get those ranked rewards .
My expected result is that i can play ranked and actually rank up for my wins........so... I decided to quit the game because of this... -
Pawer#75947 commented
For a bug is imposible to rank up.
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Ichorian#77271 commented
Arena rank is not increasing I have been playing standard rank for a month now and nothing happens just wanting to get those ranked rewards, i have been on 10 game win streaks with nothing happening
PC is my platformMy expected result is that i can play ranked and actually rank up for my wins.
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Ichorian#77271 commented
Arena rank is not increasing I have been playing standard rank for a month now and nothing happens just wanting to get those ranked rewards, i have been on 10 game win streaks with nothing happening
PC is my platformMy expected result is that i can play ranked and actually rank up for my wins.
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Ichorian#77271 commented
Arena rank is not increasing I have been playing standard rank for a month now and nothing happens just wanting to get those ranked rewards, i have been on 10 game win streaks with nothing happening
PC is my platformMy expected result is that i can play ranked and actually rank up for my wins.
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Zubstar#20518 commented
Im having the same problem. The only answer from the support is the link to this forum. I decided to quit the game because of this. I love magic and also spending money on it, but this really kills the vibe. Im out guys!
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Beerserker#81359 commented
apparently it's been like this for a while and it looks like they won't acknowledge us that are stuck, as far as I know they haven't even mentioned it anywhere that they're going to fix it
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Pawer#75947 commented
Bronze tier 0. No matters if I win or lose I'm stuck at level 0 in ranked games in standart format.
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KillerK#39088 commented
Same for me since I start playing, I never had the chance of leveling in ranked, support redirect me to a bug report with 12 Votes, you can't call that support, that's closing your eyes and ignoring the problems.
This bug might make me stop playing the game.
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Mike#06387 commented
Same bug for me since started playing Arena until a few weeks. I will not spend any money if the bug isnt fixed.
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KingofRedLions#86456 commented
Same exact issue and same situation, played in the beta but just started my account within the last month and I cannot increase my rank. I'm playing on Android.
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Horus523#22337 commented
Did you ever get any action or reply on this? I've been having the same issue for weeks also. I did submit a log and a dxdiag earlier after citing another thread where an admin had said to write general questions, but looking around nothing's changed. Yours appears to be the most recent of these threads to be started.
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sims#61967 commented
I've been in pretty consistent contact with support over this--I sent a bug report in twice a day until I finally got contacted by a real human. According to him they are "working" on the issue and are "actively" trying to fix it. His latest email wanted a crash report and DXdiag of my computer--which won't help them because it's not on my end. I will keep posting here with updates on what I find out.
My best advice is to become that thorn in their side do not roll over and take this spam them with reports over and over until they contact you. The only way we will get this fixed is if we force them. We are such a small sample pool to them they don't care, but they forget many "small" people gathered together can create a loud noise.
P.S. it's not just beta accounts I made mine around the end of August to the start of September 2021.
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OopsDadsMad#44580 commented
Seen lots of other posts on this. What's the holdup on fixing this bug?