Same for me

Whenever I win a game on starter deck duel, I don’t get the cards or deck in my collection. Is this supposed to happen or am I missing something?

Same issue for me.
Have won at least 7 matches with black and white deck and still haven’t received it.
WIZARDS FIX THIS!
I need those cards!

Pretty much the same here. I can only see one of the new starter decks under "Decks". The other ones are missing, probably because it seems I don't have all cards in them. I don't really care about the decks, but I want the cards!

Is this fixxed for anyone or do you still have this issue too?

A similar issue occurred on August 1st with a black and white starter deck.

Same problem here, it is very strange because I got the blue&black, in spite of not having played with it.
I hope support team will fix this bug soon.

Same issue for me but (as far as i know) with any starter deck.

I am experiencing the bug where after winning a match with a Starter dual deck it is not being added to my list of decks.

bump

Won 12 times with several decks, got no starter decks at all. Sad :( my partner got all of them by winning one single time with each deck.

My account does not have access to the starter decks even after participating and winning in the event.

Also to add theres not even an option to Import any of the decks to save to build on yourself either. so if the cards are only available to the spark portion of the game, at least allow us to import the deck to our collection to at least have a skeleton we can focus our collection on and build around.

The starter Deck duel is not adding the selected deck to players as stated in the event description. I played through the duel on Legends of Phyrexia and won all three events only to not have the deck or cards added to my profile for use as stated, i am very long time magic player and this is not exceptable for newer players already strugling to get card base built. please fix asap

Same thing for me. I won with two different decks. Got nothing.

i won several games with the new black and blue starter deck but it has not been added to my collection.

After the recent update, the two-color starter decks are not in my collection. The only starter decks are the old mono color ones and a single new one - arcane aggression. This one showed up at some point following the update after having not been there at first, but it is not clear to me why.

Same for me, i'm receiving none of them despite lot's of wins.
Can you help please? they are good bases to start with ranked

That's the same for me right now. I can't collect one single starter deck and it's making me so sad!

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

Thanks!