There are numerous tickets all describing the same bug:

- https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/48317483-unable-to-play-jump-in
- https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/49186751-jump-in-home-button
- https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/48394538-jump-in-event-stuck
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/49181924-jump-in-stuck-can-t-play
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/49240100--play-and-resign-buttons-are-not-displayed-in-j

If you need any additional information (or access to an affected account), feel free to contact me (and presumably anyone in this or the other threads). "Jump In!" can't be played at all for anyone affected.

Same problem, started today.

Same thing for a month+. Support told me i should come here. For fun i guess?

Still broke

I'm having the same issue 🥲

still bugged on v2024.43.0.7078.1101568

I've already connect customer service，they told me they have no idea for my question，and told me to ticket bug here，but so long time no response，disappointing...

For this problem you're gonna wanna go to https://mtgarena-support.wizards.com/hc/en-us/requests/new/ though I don't know if you should select "Report a problem with my event" or "Account Issues."

version 2024.38.10.6143.1076088

loggin/out and uninstall and install all dont work,and other players also meet this problem for a long time,plz fix it