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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2167 results found

  1. Screen freeze

    I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…

    1 vote

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  2. Screen freezes in game

    I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…

    1 vote

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  3. Bug or other

    Fight spell x2 would not hit target with no cards preventing it doing so. Bug or other.

    1 vote

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  4. Can’t see cards in Premium draft Midnight Hunt iOS

    Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me. Screenshot below. IOS iPad player btw

    1 vote

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  5. Can’t see cards in Premium draft Midnight Hunt iOS

    Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me…basically stuffed up a really good hand. And yeah the cost of everything is crazy expensive how greedy Hasbro. You would have way, way more money if the product was a bit cheaper…but yes please I want my draft token refunded thanks. Screenshot below. IOS iPad player btw

    1 vote

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  6. Bumi unleashed doesn't always earthbend on entry

    More than once on mobile Bumi unleashed doesn't earthbend on entry. Literally half of why I'm playing the card and nothing happens but me getting a 5/4. No cards on board that effect entry triggers at all, made my whole game plan fall apart each time because it doesn't work. Also the bug reporting for mobile takes you through multiple redirects so now I don't have a game log to send with this report.

    1 vote

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  7. 這い寄る恐怖

    タイムレスのランクマッチにて欄干のスパイ誘発中にサーバーとの接続が途切れ、復帰した時には這い寄る恐怖が誘発しないまま流れていた。
    通常、這い寄る恐怖が墓地に落ちた際の追放するか否か選ぶコマンドを選べなかった為だと思われるが、明らかに追放する目的で入れているカードが選べず効果が処理されず敗北、というのは面白くない。

    1 vote

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  8. Cards are blacked out

    my cards dont get shown, tried repairing files to no avail
    dont show in boosters eithers

    1 vote

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  9. chandra nalaar

    Chandra Nalaar during the Black Color Challenge stops playing. It happens after 6-7 turns. She just stops playing completely. Have tried it three times and it's the same thing all the time.

    1 vote

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  10. Ordina Pentobarbital in Italia – Peaceful Euthanasia Directory

    Ordina Pentobarbital in Italia – Peaceful Euthanasia Directory
    Come Ordina Pentobarbital in Italia con pagamento tramite bonifico bancario e consegna sicura tramite Peaceful Euthanasia Directory.

    Il Nembutal, noto anche come pentobarbital sodico appartiene alla famiglia dei barbiturici. È una sostanza nota per le sue proprietà calmanti e sedative. Noi di peacefuleuthanasiadirectory.com comprendiamo l’importanza di questo prodotto e il suo potenziale ruolo in determinate situazioni.

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    Il nostro impegno è quello di fornire agli individui un modo legale e accessibile di acquistare Nembutal online Ci impegniamo a rispettare i più alti standard…

    1 vote

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  11. Planar genesis / lotus field / stifle

    With two lotus fields in play untapped, I tapped the for 3U and 3G to cast Planar Genesis leaving 2U and 2G floating. In the draw was a lotus field which I played to enter the battlefield tapped, I went to stifle the sacrifice two lands ability for lotus field but I was not able to use my floating mana to cast stifle.

    1 vote

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  12. Unable to target Exalted Sunborn with Ugin

    I could have lost this game I just had because yet another random card with at least one color was unable to be targeted by Ugin, Eye of the Storms. This time, it's Exalted Sunborn.

    1 vote

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  13. (Marchesa / Fury) Interaction Bug

    Playing Fury while Marchesa, Dealer of Death is on your battlefield will trigger Marchesa 3 times. Bug only seems to work with Fury and not other damage divided cards

    1 vote

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  14. Fragment reality ignoring ward

    Fragment reality ignored ward 2 when shelter by ghosts was attached to a creature using sigada’s aid. The fragment reality should have been countered but instead exiled the creature

    1 vote

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  15. 4 Pioneer-legal cards are incorrectly not playable in Pioneer despite being on Arena

    Those cards are Furnace Whelp, Garruk's Packleader, Raise Dead, and Stormfront Pegasus.

    • Furnace Whelp is Pioneer-legal via Magic 2015 (M15), and is on Arena via Jumpstart (JMP).
    • Garruk's Packleader is Pioneer-legal via Magic 2015 (M15), and is on Arena via Foundations Jumpstart (J25).
    • Raise Dead is Pioneer-legal via Welcome Deck 2017 (W17), and is on Arena via the Arena Beginner Set (ANA or ANB).
    • Stormfront Pegasus is Pioneer-legal via Welcome Deck 2017 (W17), and is on Arena via Arena Anthology 4 (AA4) under its printing from Magic 2010 (M10).

    Interestingly, all four are Pioneer-legal because they were in a non-booster…

    1 vote

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  16. SORE LOSERS -Alessandro

    Realizes he lost so instead of conceding he just leaves the game and forces me to Wait through the timer like a big sore loser

    1 vote

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  17. Bug

    The cards and the decks are black, there aren't ghaphics.

    1 vote

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  18. Karn, the Great Creator

    Had an Artifact card exiled with Thought-Knot Seer and wasnt able to get it back with Karn, the Great Creator. The - 2 ability says clearly "own in Exile".
    Should work

    1 vote

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  19. Paradox Engine Not working

    Paradox Engine is not untapping anything when I cast spells

    1 vote

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  20. 1 vote

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