MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2902 results found
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Network Error
I got on to launch my game and I keep getting a network error message. My internet works but the website says there are no issues.
8 votes -
Extremely broken shuffler
Played a draft with 23 non land cards and 17 lands. In 5 of the 6 matches, by turn 5, i had 7 or more lands, where a match even whent to turn 10 and i ran out of lands. It's quite clear either the programming is set up in a way (we know about the two drawn hands) where the coding is assuming a hand of 5+ land is good, or it's not shuffling. This is Wizards so, it is possible its easy to not let people win so they wont get more rewards cause that'd be less money…
7 votes -
server disconnect
server disconnect during game play losing matches left and right
46 votes -
FIX YOUR GAME BO3 & RNG
I DID PUT BEZA FROM SIDEBOARD, ******* CHEATERS PIGS!
FIX THE RNG & BO3 SIDEBOARD PIGS!2 votes -
rigged
Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.…2 votes -
rigged
Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.…2 votes -
rigged
Do you draft with only two colors? Don't worry, you'll only see one color with the other's cards in the opening hand.
Are you a good player who mulligans this? Yes
Don't worry, I do 2 times more because of the garbage hands you'll get and lose because you have 3 cards less than your opponent.
That's not all, if you have the audacity to look for a playable hand you will still be flooded or stuck in mana by the game.
Enjoy your garbage draft. Wait, it's only very occasionally right? Wrong, it will happen to you very often.…2 votes -
Shuffling algorithm
Hello, even today you can find me here talking about card shuffling and mana flood. Even yesterday Wizzard's support scammed me with the classic bot message, they don't even read what is written in the reports. Today I played in the standard event where I made 13 because I drew in 4 games in a row from the fourth card onwards in identical order 2x reckless impulse and 4x wrenn's resolve, for 4 games in a row, I lost 2500 gold "gaining" 50 gems.
Now, I understand that actually this thing can happen in a real game, but 4 times…11 votes -
Non-random RNG + Gaslighting players
Make the algorithms RANDOMIZE opening hands, card draws, and opponents - be HONEST with players and stop trying to gaslight us. Yes, we know that the algorithms are "working as intended", and that is PRECISELY the PROBLEM. IF they are random (which we can clearly see they are NOT) show us the proof; let's see the scripts and / or the test results conducted by third party companies. That your company only responds with canned messages denying what we can clearly see with our own eyes and compare with experiences using paper products shows how much of a problem this…
6 votes -
rigged rng
How rigged this game is to make you lose in beautiful forced streaks, it doesn't matter, it absolutely doesn't matter what you do, deck you play, mulligans, etc. it doesn't matter, if you play bo3 it doesn't matter, your hands are garbage, they always have the perfect card to beat you , it doesn't matter hahaha except for their youtubers, people with influence or whales.
Don't put money into this garbage, they humiliate us in bad ways, I hope that in their next lives they receive this karma, it will come to them :)12 votes -
Sideboard Bug Bo3/ Problema con el sideboard Bo3
El sideboard jugando explorer bo3 da problemas, a veces haces click en las cartas y no te deja cambiarlas, si tienes por ejemplo kaheera y metes otra criatura que no es compatible se queda pillada la aplicación, incluso reseteando el cliente (en vez de quitar a kaheera automáticamente como sería lo lógico o preguntarte si la quieres quitar de compañero)
A veces salen imágenes blancas por el menú después de estos bugs.
Ojalá lo pudieran arreglar ya que el bo3 es un elemento clave del juego.The sideboard when playing explorer bo3 gives problems, sometimes you click on the cards…
2 votes -
Deck not shuffling
I’ve played over 50 games in the alchemy (both ranked and normal) and I’ve only had about half of the cards in my deck actually come into play. It’s like it’s stuck dealing the same specific cards and not allowing me to use the rest of my deck. Even when I mulligan I don’t see the other cards. My deck size is 62/60. I’m not sure if that has anything to do with it or not but before the last update my deck seemed to shuffle more efficiently.
6 votes -
Nerf/Ban Alchemy cards
Sorry not sorry, the Alchemy cards are unbalanced and make the experience of playing a match stressful and/or unfair. I understand that alchemy is a "full digital" format, but creating cards that even in the physical format would be banned everywhere should't be your focus. Grenzo, Crooked Jailer and Mythweaver Poq are just a couple of example, but I could cite every creature with the intensity keyword (another senseless feature of Alchemy). I say that these card are unfair because there is no strategy nor there Is a downside/balance/cost for the abilities of this card. Take Mythweaver Poq: it copies…
10 votes -
Indestructible bug
Hello, I'm using indestructible creature. In every tournament I've been in a -x -x doesn't kill an indestructible. I've seen it happen in this game multiple times, and even contacted a couple judges to ask. They've all said it shouldn't die, and I was wondering if it's different on here or an error.
13 votes -
Match Making is horrible! It's totally unfair
I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.
I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).
I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.
I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro…
8 votes -
Rng
Fix the Rng I drew 6 land in a row in a 20 land deck and drew 10 lands in a 24 land deck. I could take a pros deck and this still happens. You guys need to make a Public announcement on the state of your Rng because the game is as close to unplayable
5 votes -
"Discard Card" not working
When an opponent played a card requiring that I discard a card, I was unable to choose a card to be discarded.
Steps to recreate
North 100% sure. Player played a card that says "opponent discards a card if you control a zombie", (I forget what card) and all my card light up blue, with an instruction reading "choose a card to discard", however, no matter what I tap, nothing I'd selected. I exited the game and returned to a random card being auto discarded.Platform: Android Phone
Results: Can't select a card to discard
Expectation: when I tap a…
6 votes -
Lost a game due to opponents triggers taking to long resulting in forfeiting my turn
Lost a game due to opponents triggers taking too long during the combat phase forcing me to forfeit my block...
Was up against a life gain deck and against the one cat that gets a +1/+1 everytime you gain a life. The trigger occurred when I had to declare blockers however that was forfeit due to time running out because of the opponents triggers, this resulted in a loss due to not being able to block.
Ps. The creature did not have trample... I would have been able to block and survive.
11 votes -
alchemy
Separating alchemy from the other formats, or making separated play options. I dont like having to be forced into playing with these cards, i want to be able to choose if i will play with or without alchemy cards in the game
13 votes -
sound effect keeps looping
since last update May 21, when playing or exiling Dusk Animus from hand using the plot ability, the related sound effect (the crackling and buzzing sound) keeps playing in a loop for the rest of the match. when playing or exiling a second copy of Dust Animus, another sound effect starts looping and keeps playing, and so on.
playing on mobile, Android Galaxy S23Ultra
7 votes
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