MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2881 results found
-
Draft lost
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
63 votes -
game auto-concede
I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???
46 votes -
Double strike broken
I blocked a double strike creature with a deathtouch creature. Toughness survived first strike, then did not kill the double strike creature when normal damage was applied. Will not purchase until resolved.
28 votes -
Game keeps freezing and closing
The game keeps freezing and randomly closing when I play against other people and also while I'm building decks. It is incredibly frustrating to deal with multiple times within an hour of playing. This issue has been going on for a while now and needs to be dealt with IMMEDIATELY!
38 votes -
Turn skipping
Another day, another bug to report....
During the Workshop Power & Glory, my turns were getting skipped. I'd draw, play on 1st main phase then it was opponent's turn. I was not able to attack or play any cards in 2nd main phase. My opponent did not have any abilities causing me to lose half my turn.
38 votes -
Game disconnected mid game
Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?
30 votes -
Server Issues
Auto-conceding battles because of server issues. Checked own connections and network and no issues with anything outside of the MTG Arena app.
See log file attached.
55 votes -
My timeout ropes used up by my opponent's actions
My opponent was running a Mill deck and I had Gaia's Blessings in my deck, so they kept stacking mill triggers and mill triggers. I click "resolve all", but while all the triggers are going, it's MY rope that's burning even though I clicked "resolve all" and it's THEIR triggers taking up all the time.
21 votes -
Stack cards blocking view of cards beneath them on screen
I just played a game where I had food tokens. I was unable to activate their sacrifice ability because an ability on the stack blocked the box for "activate ability" on the tokens.
Similarly I sometimes can't read cards that go on the stack because they are immediately covered by a triggered ability thus my ability to respond with the knowledge of the card underneath the triggered ability is hampered.
My suggestion is the ability to drag spells and abilities on the stack to a different part of the screen so permanents on that portion of the screen, or other…
29 votes -
Losing connection to server
I am having regular issues with the game freezing, and connection being lost to the server.
Sometimes the connection is regained and the game continues, other times the game recognises that connection has been lost and disconnects me from the game (can be real great when I'm losing, but real frustrating when I'm winning), other times the game stays frozen, and I often have to restart arena and lose the game.
I've tried troubleshooting the network on my end, and there don't seem to be any issues. I have a strong connection with good speeds.
50 votes -
timeout
Timeout nothing to do ... unfortunately! :(
32 votes -
Sudden defeat
I was playing THEROS Beyond Death Ranked Draft and both players had enough life, but when I clicked "My Turn", the Defeat message suddenly appeared. Since it was the third defeat in the draft, my draft ended there.
Can I get the gem back?71 votes -
el juego de cierra en medio de una partida
en medio de una partida se cierra el juego y al volver a conectarme para poder terminar dicha partida me crashea y sucede seguido ... ya perdi 4 partidas por culpa de este bug por favor arreglenlo ... esto sucedio desde la ultima actualización o cambio de evento
25 votes -
Game Crash during draft and sealed
i got a lost at my sealed cause of crash during game and 3 lost in a row during draft...i pretend my crystals back...this is an arena problem and we all should have the refound.The game crash during play and don't let me rejoin in the current game...but it only let me enter after the time is out and i got a loose!
I want my sealed and draft crystal back!22 votes -
skipping phases of the game when it shouldnt
take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.
not cool. why is the game skipping whole phases?
33 votes -
Game crashes
Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).
Is it possible to redeem the 10000 gold?
24 votes -
Game got stuck after opponent timed out
Opponent not losing game after timing out. I'm playing a game in traditional draft and my opponent decided to quit mid game (before losing). Captured the log. Don't want to concede because then I might lose the match.
43 votes -
Connection issues during draft games
In the last two days i lost 3 draft games due to connection issues.
Once the game froze as soon as i hit the "play" button and i found an opponent.
Another time my opponent went for a double block, i pressed pass to damage and the game froze.
Another time the game crashed during sideboarding.
I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
Hope those log files can help, even though i don't know if they are accurate.19 votes -
Fix the matchmaker or I'm done spending money on this game.
I'm serious, it's so obvious that losses only occur back to back to back and the matchmaker clearly favors topdecking whoever it wants to win. It's total *****.
Stop trying to rig it to discourage people to get their dailies. Or I'm totally done. Ask Marvel how the whole, 'bye Felicia' to your customers works out for book sales.
***** too buddy.20 votes -
Mulligan smoothing does not properly account for 'X' CMC cards
I'm aware that Arena has a 'smoothing' algorithm designed to reduce the chance of mulligans by giving players a better chance to have a starting hand containing the nearest number of lands to their CMC, but I've noticed that this doesn't properly account for 'X' CMC cards.
I've been playing a simic ramp deck at my local game store for quite some time now and had been having no problems with starting hands (I'd mulligan in around half of the games I played, rarely more than once, but that seemed fairly normal), but when I replicated the deck on arena…
8 votes
- Don't see your idea?