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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6183 results found

  1. プレミアムドラフト 勝利後に敗北扱い

    プレミアドラフトで勝利したのに敗北した扱いになっている。
    1勝2敗で迎えた4戦目、対戦相手が投了し、勝利と表示されたあと2勝になっていたが同時に3敗になりゲームを続けられなくなった。

    ver.2024.43.10.7194.1104357

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Unable to add cards to deck during sideboarding

    Today I played two matches of the last chance best of 3 qualifier. Match one I played on my PC and was able to sideboard. Match two I played on my android phone and was not able to add any cards to my deck during sideboarding. I could however remove them. This very directly lead to me losing the match

    10 votes

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  3. Defense step skipped causing loss

    Defense step was skipped where I should have been able to block with an indestructible creature then win after destroying a creature with reach. Timeout timers also ran out while I was adding counters to my creatures causing my turn to pass without reason.

    1 vote

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  4. Waiting too long on loading initial scren

    This app on android takes minutes on loading an initial scene while the app breaks and our opponent is waiting.

    Please make this loading optional.
    Then the app takes an absurd amount of time waiting for an opponent in mid game when we are reconnecting.
    This is not acceptable. Fix your status and refresh periods, this sucks

    1 vote

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  5. fix your game

    yesterday was paired against top 70 Mythic, as gold 3.
    What is wrong with your matchmaking, and can you fix it already?

    1 vote

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  6. 衝撃の震えによるダメージ

    衝撃の震えによるダメージが悪事としてカウントされない。

    1 vote

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  7. quit a game

    Playing through Lutris on Linux.
    While casting a Knight-Errant of Eos tapping creatures as a Convoke cost, my opponent conceded the game. Then I got no "leave the game button" letting me stuck on the battlefield page with no other choice than "hard reset" the app.

    1 vote

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  8. Error Updating Data, and lag

    For four days I've had intermittent connection issues with Arena. Sometimes I get the error screen 'Error Updating Data', and when I do retry enough times to get into the game, the games are laggy, skipping through my phases without allowing me to cast spells or respond in any way. It happens on PC, on my Steam Deck, and on my Pixel. My internet connection is fine -- ping ~10, download between 20-25 Mbps, and upload around 4.7 Mbps.

    1 vote

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  9. Summon: Primal Odin should not only be banned, it should never have existed

    Um...yeah. I just saw this card perusing the FF release.

    I don't know what idiocy possessed WotC to publish ANY card with the ability: “Whenever this creature deals combat damage to a player, that player loses the game.” https://scryfall.com/card/fin/121/summon:-primal-odin

    I don't care that it costs {4}2B.
    I don't care that it's part of a self-sacrifice saga.

    Stop publishing alternative win conditions! Just stop it!

    Reduce your opponent's life total to 0 while at least keeping the ability to draw 1 card. That's IT! Just do THAT well. Stop making your lives as game designers that MUCH harder.

    Standard is in…

    1 vote

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  10. Suspicious Activity Mid Game

    Why do you make reporting bugs and suspicious activity so frigging difficult? I wish to report something not check through a stack of previous reports nor make a suggestion re gameplay.

    Mid way through a MtGA game, when the opponent was likely to lose, my timeout cord started whilst all my banked timeout stack was immediately deleted. The game then hung for a few minutes before it switched out of the game and back to the Server. I have kept a copy of the game log which I attach.

    1 vote

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  11. Is Jump In Equal or Fair?

    Here’s a suggestion: How about actually making the decks chosen at “random” by players be just that, RANDOM! Instead all I see and/play are people with decks that are NOT “random” AT ALL! Cards like Preposterous Proportions and the ones that multiply Rats and Rabbits to undefendable numbers are NOT cards that should be in play in Jump In games. I am very tired of playing game after game only to be beaten by players who seem to pull the EXACT right cards at EXACTLY the right moments , as if they just pulled them out of a Magic hat!…

    1 vote

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  12. Countering commander

    Tibalts trickery is not countering the commander card in Brawl. The other affects are triggering, but the target spell still resolves. Countering commanders seems to be an issue with other cards since I'm not the first to report this bug issue

    1 vote

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  13. bug

    One X-ATM had a final counter on it.
    The other had no counters on it.
    When the one without a counter left the battlefield due to battle damage, it disappeared somewhere.
    It wasn't in the graveyard or exile either, it just disappeared completely.
    My plan was to use the ability to revive the dead X-ATM.
    My plan was to use the ability of the dead X-ATM to resurrect it.

    1 vote

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  14. Zodiark, Umbral God did not die after reaching 0 toughness from a minus/minus abilty

    Playing draft against Zodiark, Umbral God and put him to zero toughness using a minus/minus spell and he did not die. This directly caused me to loose the game. I would like a refund in a free draft token given the price of the draft.

    1 vote

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  15. Yuriko needs to be Nerfed (or Banned as Commander)

    I don't know if this is the right place to submit this suggestion, but since facing Yuriko in Historic Brawl is one of the most awful gameplay experiences I've ever had during this years playing Arena, I'm gonna do this anyway:
    IT SHOULDBE BANNED AS COMMANDER (or nerfed).
    It has basically no answers in the early game, especially when I'm playing “slower” decks (and by “slower” I mean I'm not already far ahead on turn 2 with a huge board and tons of removals in my hand). It's so much consistent and it gives so much value that it's almost…

    1 vote

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  16. Yuriko should be banned in Historic Brawl

    Hi! I don't know if this is the right place to submit this suggestion, but since facing Yuriko in Historic Brawl is one of the most awful gameplay experiences I've ever had during this years playing Arena I'm gonna do this anyway:
    it should be banned or nerfed. End of the story.
    It has basically no answer (being plenty of evasives creatures with low mana value), especially when I'm playing “slower” decks (and by “slower” I mean I'm not already far ahead on turn 2 with a huge board and tons of removals in my hand).
    Also, most of the…

    1 vote

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  17. Nowhere to run card bug

    The card "Nowhere to Run" when on the battlefield not working when an opponent casts a spell giving their creature hexproof in response to the creature being targeted.

    7 votes

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  18. Aftermath analyst lands coming back untapped

    Aftermath analyst pay 4 sacrifice, return all lands from your graveyard tapped according to the card text, just saw all the lands come back untapped for a combo win.

    1 vote

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  19. Freeze and crash of the general client user interface drafting on MAC

    On April 10th, I was playing draft and the game starts to freeze and run very slow, finally the game kicked me of and make me loose my 3rd match finishing the draft, I certainly have good options to keep winning. My internet connections worked great all the time.

    I'm running a mac running sequoia with 40gb of ram.

    2 votes

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  20. Freeze and crash of the general client user interface drafting on MAC

    On April 10th, I was playing draft and the game starts to freeze and run very slow, finally the game kicked me of and make me loose my 3rd match finishing the draft, I certainly have good options to keep winning. My internet connections worked great all the time.

    I'm running a mac running sequoia with 40gb of ram.

    2 votes

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