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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5563 results found

  1. Banned Cards Standard

    I played a Standart Constructed Event today. One of my opponents played the Cards "Wilderness Reclamation" and "Growth Spiral" - which are banned.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Going from 6 emotes to 5 emotes in the profile tab can prevent using emotes in game.

    Steps to reproduce:

    1. Have six expansion unique emotes toggled on for your profile.

    2. Enter any game of magic arena and navigate to the lone expansion emote on it's own page. (as opposed to the other five expansion emotes grouped together.)

    3. Complete the game. Whether you use the emote or close the in game emote tab or leave the in game emote tab open at this time does not matter.

    4. Navigate to the profile tab, then to emotes. Here You can add or remove emotes that can be used in game. Deselect any one of the six expansion emotes and confirm.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Treasure Token Priority

    Treasure token does not hold priority when creatures with cost reduction were in play (i.e. Goblin Warchief)

    The game state was 5 lands, 1 treasure token.
    Played Goblin Warchief (1C2R) --> Goblin Chieftain (2R) with Goblin Instigator (1R) in hand.

    The game skipped to attackers after chieftain was played and skipped my ability to play instigator.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Game freezed

    Game just freezed while i was playing a ranked match. i am kinda upset because i lost rank points when actually i was winning the game

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Wins not registering properly

    Since last patch I´ve been noticing that the ladder behaves wierdly. The wins are not being registered and despite having win more than 15 games in the last two days sometimes I have only moved a single step between 3 and 4 wins aswell as going up a notch and then next game going up again the same exact step. I seem to be going down just fine tho.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Full Control Mode deactivates itself

    Just lost another match, because Full Control Mode deactivates itself. A lot of times I can prevent those losses, because I press Ctrl like a maniac during the same turn. This time I activated Full Control Mode in my first main phase, then attacked with Gallia of the Last Dance. I had no chance to play my card before the triggered ability resolved, resulting in having to discard unlucky exactly that card. Normally I would play it with Gallia's trigger on stack. Really frustrating to lose a game and my ressources for that event (1.500 Gems) like this. Please fix!

    22 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  7. Opponent segregation makes this a very unenjoyable game. Program chooses opponents based on decks used. Needs to be random.

    The deck I use determines the deck I will face. This is unrealistic. Opponent selection should be either entirely random or by deck ranking based on performance. As things are, a deck becomes boring because it faces ONLY the same type of deck over and over again. A few decks fall into the program's algorithm for multiple deck types and that is more enjoyable, but it only makes the opponent selection algorithm obvious. MGTA needs to be more like MTG real-time in opponent selection - random or by deck ranking.

    28 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. stacked card stuck on screen

    When playing against GW Auras, an opponents creature had 5+ enchantments stacked. AS I Was clicking through the stack to see each one, the full art for one of them became 'stuck' on the screen, covering the combat area. it did not go away. When I went to combat on my next turn, I could not see what blockers were declared due to the card in the way.

    37 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  9. Loss game without a loss condition

    I am on my turn, with a lot of life, no possible condition to a lose game, attack and the game reproduce the animation of a loss game and appeared the message "defeated", like if I did concede game. But the only thing I did was declare attackers. 2 different times, on 2 different games, on 2 different situations. Both games on ranked.

    39 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  10. Card image stuck on screen

    I got a card stuck on the screen somehow. I think I was trying to zoom in on an opponent's Pharika's Spawn while it went into exile from my Banishing Light. The image of Pharika's Spawn stayed huge in the center of the screen, covering up the rest of the field, for the rest of the game

    33 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  11. Draft games more likely to get mana *****

    In draft games it is very likely that you will get a scewed draw, generally I find it is to the side of not enough lands.

    I have missed the third land draw many games.. this leads to losing most of the time. The last 3 drafts i've played i've had mana ***** in 6 games of 15... that's a ridiculous amount for a deck of 40 cards with 16 lands.

    This is still happening, my latest foray into draft, 4 games, mana flood 8 lands 13 cards, mana screw only 2 lands for several turns. mana screw again and…

    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  12. Game Skipped Main Phase 2

    Mana and playable cards in hand, but turn ended/ phase 2 skipped despite this.

    1. Start Draft.
    2. Turn ended/ skipped main phase 2
    39 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. installer does nothing

    i click at mtg installer and nothing happens. tried a lot of times, it always worked, after unninstall and download the installer again it stoped working, i execute the installer and nothing happens. i have spent lot of money on cards in the game, you guys should fix that, or else everyone will have to know about this risk of losing the money you spend on this buggy game

    6 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  14. The mulligan

    when i take a mulligan in the 80% of case i retake the same hand...it's impossible that ALWAYS I have in the first hand a card that is only in one copy in the deck...please rebuild the casual method of mulligan..

    10 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  15. Game crashes

    Game crashes during my second draft match

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game freezing during draft

    My game froze during my round of M21 quick draft.

    I was at 4w, 2l yesterday.
    Today I logged in, played the workshop event without any problem then I went to continue the draft event.
    Game froze and I was force to pass my turn 3.
    Turn 4 was heading the same way, so I closed the client and restarted it. After the restart, I was able to play but I could not catch on the tempo loss

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. 18 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  18. Kor Blademaster: double strike does not work (only the first strike)

    This is the 2nd time I'm encountering this bug (also the case for Favored of Iroas).

    The double strike on Kor Blademaster does not work. It only triggers first strike, not regular combat damage. I have had this happen in 6 games already in completely different scenario's.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Fix the matchmaker or I'm done spending money on this game.

    I'm serious, it's so obvious that losses only occur back to back to back and the matchmaker clearly favors topdecking whoever it wants to win. It's total *****.
    Stop trying to rig it to discourage people to get their dailies. Or I'm totally done. Ask Marvel how the whole, 'bye Felicia' to your customers works out for book sales.
    *
    **** too buddy.

    17 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. juego partidas "No Clasificatorias" y gane o pierda la partida baja mi clasificacion

    jugue un par de partidas clasificatorias normalmente y cuando quise jugar en partidas sin clasificar....
    juego una partida "No Clasificatorias" que perdí y me bajo clasificación y luego jugué otra que gane y también bajo mi clasificación
    es un doble error primero que el juego considera que estoy jugando clasificatorio (cuando me asegure de estar jugando en no clasificatorio, ademas que los nombres de los jugadores salen si la imagen de su respectiva clasificacion) y tambien esta filtrando mal los resultado de los match

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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