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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6179 results found

  1. Extremely broken shuffler

    Played a draft with 23 non land cards and 17 lands. In 5 of the 6 matches, by turn 5, i had 7 or more lands, where a match even whent to turn 10 and i ran out of lands. It's quite clear either the programming is set up in a way (we know about the two drawn hands) where the coding is assuming a hand of 5+ land is good, or it's not shuffling. This is Wizards so, it is possible its easy to not let people win so they wont get more rewards cause that'd be less money…

    7 votes

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  2. Keen-Eyed Curator + Osteomancer Adept interaction bugged

    Keen-Eyed Curator + Osteomancer Adept interaction appears to be bugged.

    In Arena, it looks like if you cast a Keen-Eyed Curator from your graveyard via the activated ability on Osteomancer Adept, the Curator will see any cards you exiled to the forage as cards "exiled with Keen-Eyed Curator" and will count them towards the four card types needed to give it the +4/+4 buff.

    Link to the 17Lands replay showing this in action on turn 6 (it's not super clear here as 17Lands doesn't give the count of how many card types are exiled with Curator, but it does show…

    8 votes

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  3. Shuffle

    I don’t know what needs to change on y’all’s end, but losing games due to land multiple times in a payed tournament is crazy. In tabletop you can always 6way or 8way shuffle, almost always separating the deck properly. You guys just stack the deck, and land *****. I have also noticed that when playing regular non payed or ranked matches the deck is usually good. It’s only when it’s ranked or payed does the deck not shuffle properly.

    26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Incorrect interaction between Valki, God of Lies and Plargg, Dean of Chaos / Augusta, Dean of Order

    Valki, God of Lies has a bug with double-faced cards. I specifically encountered this with Plargg, Dean of Chaos//Augusta, Dean of Order:

    Step 1: Valki enters, exiles Plargg//Augusta
    Step 2: Activate Valki, X >= 2, select Plargg//Augusta

    Expected result: Valki copies Plargg (front face), and only the text/abilities on the front face are available/active.

    Actual Result: Valki copies Plargg (front face), but also copies Augusta's (back face) static abilities, and then also incorrectly applies them to itself.

    Unknown: I do not know if this also copies Augusta's triggered ability, as I did not attack while it was on the battlefield.…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Unable to add or change deck during side boarding

    I cannot add my side board cards for post board games. I can remove cards from the main deck but it won't allow me to move cards from board in to deck have played 3 matches unable to do so. Have restarted client in between all 3 games.

    8 votes

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  6. We still can't log in

    "all systems operational" and "no incidents reported today" how do you make such absurd statements while not acknowledging a critical issue like players not being able to log in for 10 hours

    38 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Bug

    1. Give us the steps to reproduce the bug

    Play "Defense of the heart" to call "Mythweaver Poq" + "Ashaya, Soul of the wild"

    1. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

    PC

    1. Enter the actual results you’re experiencing

    Infinity loop of legendary's resolve phase

    1. Enter the expected results of the feature

    1 Puq + 1 Ashaya.

    1. Add any relevant screenshots/videos

    No, sorry

    1. If you found a workaround, please add workaround steps.

    Game end in draw. Nobody can play.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. 52 damage with 4 mana

    Not much to say other than the guys name is takaaki and played black/green, had a llanowar elf on the table and a goblin charbelcher that tapped. i had 20 health and then had -32 health. If that's not cheating, i don't know what is. It was turn 4... I had two enchantments on the table and no ceatures and only 2 mana. It's literally just cheating to go from 20 to -32 on turn 4 without a creature. impossible to stop

    2 votes

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  9. Priority being skipped when you could convoke

    If you have no spells to cast with regular land mana, but can cast a spell with convoke, the game will pass priority despite the fact that you can cast a spell.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Game crashed during quick draft match

    Game crashed on cell phone during a quick draft match. I was unable to restart the app in time, I coud not even log in.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Surveil Land Bugged

    When using a Surveil land, when I tried putting the card in the graveyard, instead the card displayed as on top of my library and I was unable to target it.
    This occurred on my Windows PC.
    I should been able to target the card with my ghost vacuum, but instead only my opponent was able to target my spire industry.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Mana flooding and time out.

    1) I shouldn’t get Mana flooded in a deck with 20 lands in it 4 to 5 matches in a row! On Ranked or Non Ranked then what exactly am I being ranked on my luck?
    2) I shouldn’t be getting ZERO mana in a deck with 24 lands and mana Excel! On ranked or any mode.
    3) I shouldn’t have to wait for my opponent to completely time out to win a match!
    4) Having a full time job means I can only get about 30 minutes to play at most a day I shouldn’t have to lose all…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Arena cube draft Raffine’s tower bug

    Arena
    iOS
    2025.44.60.2079.1114425

    cube draft event
    When deck building, Raffine’s tower can not in to the deck
    Only showing craft mode
    Other card can be in

    I submit my screenshot
    This is very shame for my esper deck. I pick this card 1st pack of 1st pick

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Game Crash Mobile

    Playing on my iPad the game has been crashing after matchmaking has completed and while entering the match. When restarting the app the game will load and try to enter the match but will again crash. If I wait until what I suspect is timing out from the match I can then restart the app.

    23 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. Matches spontaneously ending mid match. Could be VPN gaming of the system.

    Matches are spontaneously restarting or ended mid match. There is no progress captured; for example, if I need to play certain coloured spells to receive coins, the counter will not record the cards I played from said match. This is extremely frustrating and seems to happen when I'm winning a match. Rarely happens when I'm losing. See attached recordings. I think people are disconnecting from VPNs triggering the matches to end when they're losing.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Lunar Convocation and Sinister Monolith is not giving me the 1/1 ..

    Just happened with my play-in deck. don't know what to do now, do I change the deck.. argghh!

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Stop on upkeep doesn't work under some circumstances

    The upkeep stop doesn't work if you will lose during your draw step. Instead of letting you pause during your upkeep to take an action, it instead just automatically makes you lose. I was just playing against a mill deck using a deck with burn spells, and they milled me out, but I could have untapped and killed them during my upkeep if the stop had worked. But it didn't. So instead of winning, I lost. This is not some obscure interaction. Letting players take actions during their upkeep is a fundamental part of the game and comes up often.…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Enduring Tenacity

    Enduring Tenacity are not returning to the battlefield. The cards are exiling instead of becoming and enchantment.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. stuck on waiting for opponent

    I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent

    22 votes

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    4 comments  ·  Gameplay  ·  Admin →
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