MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6179 results found
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Game suddenly ended with "GreError" and a forced draw
In the middle of a game, after some series of normal-seeming actions, the game suddenly stopped with a server error reading "GreError" (I assume meaning a game rules engine error?) and a forced draw from the server. (The pop-up itself said "Result: Draw", implying that the server had handed out that result after the GRE error.)
The client continued operating normally as if the match had been drawn (i.e., it showed the "Draw" result, allowed me to inspect the battlefield, returned to the home screen normally, etc.), but the match was obviously immediately stopped by this. (Thankfully a random unranked…14 votes -
Insidious Roots is Bugged on MTGA
Insidious roots is completely broken - it's supposed to put creatures into play with summoning sickness, like any other spell, but for some reason on MTGA the plants it creates do NOT have summoning sickness, which makes it possible to exploit the triggers from cards like Ichor Drinker, Placid Rotttentail, etc. Needs to make the plant tokens have summoning sickness unless there is an effect giving them haste.
12 votes -
surveil not revealing the correct cards
when surveiling specifically with lilypad village for me it will reveal two cards then next turn when i draw i am given a different card that was not there
4 votes -
sound effect keeps looping
since last update May 21, when playing or exiling Dusk Animus from hand using the plot ability, the related sound effect (the crackling and buzzing sound) keeps playing in a loop for the rest of the match. when playing or exiling a second copy of Dust Animus, another sound effect starts looping and keeps playing, and so on.
playing on mobile, Android Galaxy S23Ultra
6 votes -
Game stopped/eternal roping
My opponent never made a move, but started roping (timing out) before the first turn of the game. The rope burned to its end but hasn't stopped. It's been over 10 minutes now. I can concede (I think) but if I don't then the game is stopped and endless.
8 votes -
Crash antes de iniciar partida en draft premier
Cuando esta por iniciar la partida. Crashea y me saca. Quiero iniciar rápido pero me deja esperando 10 minutos.
4 votes -
Waiting for server made me lose a Premier Draft match
Waiting for server made me lose a Premier Draft match. Arena server malfunction made me lose a match and this cost the whole premier draft entry. This was not an internet problem, because I was using my internet for other reasons during the match. Só I need a refund for this draft because the lost was an Arena issue
9 votes -
Product Suggestion Leave Historic Alone
With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.
2,465 votes -
repeatedly gathering local files bug
Every time I start MTG Arena, the game is "gathering local files" which takes a couple of minutes (on PC via Steam).
Temporarily, this issue can be fixed by setting the registry entry "HashFilesOnStartup_..." to 0.
But when restarting the next time, it is gathering local files again.17 votes -
Wick with Lifelink doesn't gain life with activated ability
Giving Wick, the Whorled Mind lifelink (via a lifelink counter by Nezumi Prowler) and then activating his ability to fling a snail and draw cards, I did not gain life when Wick dealt the damage. The result I expected is that you would deal damage, draw cards, and gain life equal to the rat's power because it says that he deals the damage himself.
3 votes -
Dopplegang
GreError. Cast Dopplegang on virtue of strength with a multiple of 4 or higher and it instantly does the error. Especially if I go and copy lands.
11 votes -
Just uninstalled due to Roping/AFK players
Ever since the debut of this game I've ran into too many people roping after a clear loss. I've even ran into people just afk at the mulligan stage. This is annoying and has made me uninstall the app. I'm convincing all my coworkers, friends, and family do the same since WOTC hasn't implemented a clear plan to prevent any of this. No bans, no warnings, no reporting, nothing.
7 votes -
Match making and the shuffler
I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler. Mtga…
19 votes -
your land algorythm is totally *********
your land algorythm is totally *********, drew 11 lands among 16 in a draft deck, and the amonunt of times this happens can't be random
4 votes -
Destroyed indestructible
Using Sliver Hivelord and maskwood nexus to make creatures indestructible but a card that said “ each player with a power 4 or greater draw a card, then destroy all creatures” destroyed all my creatures, which should not be possible by definition. Also it would not let me get a capture log. Playing from iphone 13 promax
3 votes -
Shuffler, the way to stop those who win a lot in a row
Shuffler, once again, destroying what could have been a good draft...
I spend 1500 gems to play a draft, from the second win in a row, I always lose thanks to the ****** shuffler...
Game 3: I go into the game with 3 lands in my hand, I end the game with 11 lands on the battlefield and 2 in my hand.
Game 4: I mulligan because I only have 2 lands of the opposite color in my hand, I have 6 cards, 2 of them lands, in the 6 turns I played I bought the third land in the…4 votes -
Terror of the peaks
Players are able to target terror of the peaks without paying the 3 out to target it, causing losses in my paid for draft games.
6 votes -
urgent necropsy Bugged
Urgent Necropsy seams bugged had 5 cards in graveyard well above total mana cost 5. was targeting a single creature (terror of the peaks.)
got the message card cant be cast becuse additianal cost cant be payed. additianl cost here is collect evidense which i had well above 5 in my graveyard.3 votes -
Brawl Banlist Update
Historic brawl banlist needs an update. It is mindboggling that a card like Mana Drain (banned in Legacy) is viewed as acceptable in this format when Natural Order (Legacy legal) is banned.
Having your 3 to 4 MV card Mana Drained on Turn 3 to 4 is effectively an auto-loss. If this card is to be kept in the format than any deck playing it should be relegated into the top tier queue
7 votes -
Ban Etali, Primal Conqueror
Etali, Primal Conqueror has no place in standard
There should be no reason that one card is so powerful, that it can win the game in one turn, literally instantly! Playing against someone who can go from an empty board to casting through their entire deck and mine, flooding their board with copies is broken. There is no reason this card should be in standard. Turn seven they went from an empty board to a full board and I lost, not because they swung with their now full board of creatures, but because all the copies of they made of…
6 votes
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