Skip to content

MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


Bug/Product Suggestion Details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9272 results found

  1. Constructed rank stuck at gold rank tier 4

    IOS. Play is buggy. I have to exit program to get gp and constructed rank doesn’t”t change regardless of wins.

    9 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. MTGA freezing

    Arena freezes during game (standard ranked). After a while opponent seems to be roping out but never does, hourglass stays. Can't concede the game so have to force shut.
    Second time in 20 minutes... Unplayable atm.

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  3. Auto-tapper

    Auto tapper decide to tap my 2 Faceless Havens, leaving 2 Treasure tokens un-used. Because of this, instead of swinging for the win, I couldn't win and was dead on the swingback.

    13 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  4. Elvish Clancaller does not hold priority

    version: 2021.12.10.3971.904583

    1. How to reproduce the bug: Play a deck with elvish Elvish Clancaller in it. Have enough open mana to cast Elvish Clancaller or activate it's ability. Have no other priority holding play components (castable spells, etc.). Priority will not be held and phases will automatically progress, unless in full-control mode, as though you were unable to take an action. This often prevents casting Elvish Clancaller or activating Elvish Clancaller's ability.

    2. PC

    3. see 1

    4. Elvish Clancaller should hold priority when there are legal actions to take involving the card.

    5. None

    6. None.

    8 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  5. rem karolus

    Rem Karolus is severely bugged, which caused an unexpected loss in a Double Feature draft. I had Rem Karolus on the battlefield, then my opponent cast "mirrorhall mimic" to make their own copy. After they cast their copy, they were able to destroy my creatures with direct damage spells, which should not be possible. The rules text is not written in a way that would prioritize the second instance of Rem, since it's a replacement effect rather than global. Between Gisa, Glorious Resurrector and Rem Karolus there are at least two high-impact rares in the format that do not follow…

    7 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  6. Ban tibalts trickery in both historic AND standard ban it. Just BAN it

    Ban tibalts trickery in both historic AND standard ban it. Just BAN it

    34 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  7. game froze while playing draft

    game froze out of nowhere. while it was the opponents turn i saw their timer running out. nothing happened. alt+f4 the game when i came back i was at 2 life and with little time on my clock. thx for nothing

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  8. Black screen with cursor

    Black screen with cursor after the update

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  9. Better Timer

    Faster Game time mode, or fix your timer. Currently, I find in standard play frequently my games run past 15 minutes. That is 100% purely people not paying attention to the game and running the clock. Probably on purpose. There is 0 reason why someone with a single action that can be taken, should be allowed to sit for almost a full minute before extra time kicks in.

    The current system is garbage and needs to be addressed. Either with a pure 30 second time mode, no bonus time, no nothing. Play fast or lose rest of your turn. Or…

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  10. STACK TIMED OUT CAUSED FORFEIT

    Due to the ridiculous length of stack effects my turn was not only forfeited, but my opponent was able to play, all my time out were used and I lost the match due to automatic forfeit. I am being penalized for playing a good deck that utilizes stacked effects! STOP TIMER FOR STACK EFFECTS!!!!!!

    Playing on a MAC

    9 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  11. Bug Gravelighter

    A creature had died the turn i cast gravelighter but the "otherwise" triggered. That way I didnt draw my card and had to sacrifice a creature, resulting in loosing the game

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  12. Draft win not counting

    Hi!
    I just started playing a Quick Draft in Arena. I played three matches, winning the first, losing the second and winning the third.

    After the third match, the Rank ladder didn't show up. So, when it returned to the Quick Draft screen, my progress showed only a single win.

    16 votes
    5 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  13. マッチング補正

    デッキを変えるたびにこちらに不利なデッキばかりとマッチングさせられる。
    クリーチャーメインのデッキを作ったら除去デッキばかり、コントロールデッキに変えればアグロデッキばかり。
    毎日毎日もううんざり。たかだか１勝するだけで１時間かかるなんてゲームとして成立してないんだよ。

    10 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  14. Pact of negation, No priority bug

    There's no priority to pact of negation's delayed trigger.

    I've just lost a match to the pact trigger with 5 lands, but one was a fabled passage. I did not have the chance to sac and search with the passage.

    7 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  15. Game Freezes during Draft session

    During a Draft session (gameplay/event), the game just suddenly freeze and I can not do anything else. It was my turn and i cast Network Terminal then the game freeze.

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  16. Green Color Challenge last

    Green Color Challenge last challenge won't complete. I've beaten it twice now, but it won't check off the last box.

    15 votes
    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  17. ゲームの途中に勝手に敗北処理された

    MTGアリーナ十種競技決勝にて
    ゲーム中にオニキス教授の＋能力を起動後、一瞬３枚のカードが見えた後、敗北の文字が表示され、敗北扱いにされました。（そのマッチ以前に１－２だった為、この大会３敗扱いで終了）
    まだゲームの中盤で、ライブラリ切れによるものではありません。（２０枚程度残っていたはずです。）
    また自身のライフも十分あり、オニキス教授の「１点ライフを失う」効果で敗北したものでもありません。
    時間についてもすぐに操作したので、時間切れが原因ではないです。
    盤面の状況が相当有利だった為、相手が投了ボタンを押しそうなタイミングではあったが、相手が実際に投了したかどうかは不明。

    まだ２敗ラインであり、勝てばマッチ勝利の状況で相当有利な盤面から理不尽な敗北処理は残念です。
    十種競技は予選から決勝進出に向けて頑張ってきました。やっとプレイできて、実力で負けて敗退なら納得できますが、急に敗北処理されるのは残念でなりません。
    このイベント自体に参加費を払っている訳ではありませんが、予選からの参加ゴールド、ジェムも考えて、補償頂けますようお願い申し上げます。

    なお先の３敗表示後に、
    「設定」＞「バグを報告」＞「ログを記録」
    にて作ったファイルを添付します。
    なおバージョンは「2021.12.10.3971.904583」です。

    よろしくお願いいたします。

    8 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  18. ladder play no longer affects my rank

    Ladder play no longer affects my rank. I am stuck at Bronze Tier 1. It has been this way for a couple of weeks now.

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  19. Thousand faced shadow ninjitsu bug

    Ninjitsu ability places "thousand faced shadow" on the battlefield tapped and attacking from hand. His ability does not trigger on arena however and is causing the card to be ineffective since it isn't programmed correctly. Please correct this issue.

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  20. Poor game balance and matchmaking

    Since your matchmaking and game balance are so bad, you need to start giving experience to those who lose as well as those who win. How can anyone expect to move forward in this game when you have terrible match ups. Dont just worship the best players and those that spend tons of cash. Take care of all your players.

    6 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
1 2 … 441 443 445 … 463 464
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

(thinking…)

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues