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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9015 results found

  1. color challenge

    the fire character for the black color challenge stops working at some random point in the match and it only works again when you forfeit

    12 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. Problema durante la partida...

    Súbitamente durante la partida, no logré pasar de turno y la partida se congeló...

    5 votes
    2 comments  ·  Gameplay  ·  Admin →
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  3. Second main phase was skipped during a ranked limited match

    After combat my turn ended without a second main phase. Log attached.

    11 votes
    2 comments  ·  Gameplay  ·  Admin →
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  4. Sudden defeat

    I was playing THEROS Beyond Death Ranked Draft and both players had enough life, but when I clicked "My Turn", the Defeat message suddenly appeared. Since it was the third defeat in the draft, my draft ended there.
    Can I get the gem back?

    67 votes
    6 comments  ·  Gameplay  ·  Admin →
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  5. inexistent mana

    Opponent casted a 6 mana creature on turn 5 without any mana acceleration

    20 votes
    1 comment  ·  Gameplay  ·  Admin →
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  6. Game just skipped through my turn

    The game just skipped through my turn, i had a mountain and dropped a forest, went to drag the wolfwillow to play and it just skips through the rest of my turn

    52 votes
    9 comments  ·  Gameplay  ·  Admin →
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  7. timer

    My Nissa of Shadowed thoughts bugged when targeting a land. It wouldn't allow me to target anything but did again after my timer ran out. After I successfully untapped a land the games times stopped working. It kept giving me priority when it shouldn't and my opponents timer wouldn't work. The game completely froze after playing a land off scale the heights. eventually my timer ran out.

    11 votes
    2 comments  ·  Gameplay  ·  Admin →
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  8. Counter target spell Instant cards doesent counter targeted spell

    I was playing Ranked with my deck All Blue and in two ocations my cards that counter spells didnt counter at all. More over they trigger oddly: there were instants, and when i play them, they make me target the spell (that never happen before) and when i oddly target the image of the card that was visually blocked by my card and the legend <Are you sure you whant to target xx with xx?> (that never happen before) and i click YES; The spell was not countered that way and enters play and resolves. The cards i encounter this…

    50 votes
    24 comments  ·  Gameplay  ·  Admin →
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  9. timeout

    Timeout nothing to do ... unfortunately! :(

    25 votes
    6 comments  ·  Gameplay  ·  Admin →
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  10. Niv mizzet + curiosity circumvents rules on infinite loops

    As I understand it Niv Mizzet and curiosity results in infinite combo where no interaction is possible, is this not against the rules. It should result in a draw not in a win for its use.

    If this isn't the case why is the Vito + Exquisite blood combo not allowed.

    13 votes
    5 comments  ·  Gameplay  ·  Admin →
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  11. The system auto-passed my turn

    After using "light up the stage" and with one mana open, the game passed my turn when I had a spell available to play. This error caused me to lose the match. "Light up the stage" hit "wizards lightning" and "skewer the critics." My one land was "ramunap ruins" and I had a wizard, "ghitu lavarunner," on the battlefield. I should have been able to cast "wizards lightning."

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
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  12. Game defeat without a reason

    My Premier Draft game ended with defeat randomly at the start of my turn, 15 turns in to a game. No explanation was given, and there was no reason for the defeat. What gives?

    28 votes
    4 comments  ·  Gameplay  ·  Admin →
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  13. Constructed Rank not working

    In a standard ranked best of 3(Traditional standard play), I won the first match, and my opponent quit the game so we didn't play the other matches and the "Victory" word appeared, but no points where added to my constructed Rank. I was at platinum 4 with zero bars out of six, and after the game was still zero. I think that in this case, if the opponent quit, and the victory was displayed the bars should be filled, such as in "standard play" mode

    7 votes
    1 comment  ·  Gameplay  ·  Admin →
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  14. Game crashes

    Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).

    Is it possible to redeem the 10000 gold?

    23 votes
    0 comments  ·  Gameplay  ·  Admin →
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  15. Game Crash during draft and sealed

    i got a lost at my sealed cause of crash during game and 3 lost in a row during draft...i pretend my crystals back...this is an arena problem and we all should have the refound.The game crash during play and don't let me rejoin in the current game...but it only let me enter after the time is out and i got a loose!
    I want my sealed and draft crystal back!

    20 votes
    3 comments  ·  Gameplay  ·  Admin →
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  16. Opponent cast spell without correct mana available

    Opponent cast 3 red spells without any mountains or other red mana sources available

    8 votes
    2 comments  ·  Gameplay  ·  Admin →
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  17. Sparky freezes

    Bug since last extension went on and while playing direct match with Sparky. If you're playing a deck including "Brideciel allègre" (in french) Sparky is unable to play instants that would involve a mana cost adjustment and the game freezes. All we can do to resolve this is to leave the game.

    35 votes
    3 comments  ·  Gameplay  ·  Admin →
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  18. Incorrect game loss

    I was facing a player in ranked historic. They played Approach of the second Sun and I countered it. When they played it again it won the game, the first cast should not have triggered as it was COUNTERED.

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
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  19. ドラフトの対戦中にフリーズ

    対戦中にフリーズし、敗北扱いになりました。
    敗戦数はそのままになるのでしょうか？

    21 votes
    12 comments  ·  Gameplay  ·  Admin →
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  20. Kaya's ghostform failure

    Adding to the reports. Kaya's Ghostform is currently not working at all. Had my commander exiled with Etrata with the ghostform attached. It didn't trigger. Please fix this.

    35 votes
    21 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues