MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9064 results found
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Server Issues
Auto-conceding battles because of server issues. Checked own connections and network and no issues with anything outside of the MTG Arena app.
See log file attached.
47 votes -
Arena on macOS crashes
Environment: Macbook Pro w/ Touchbar. macOS v10.15.4
Repro steps:
1. Go into the "Play" queue
2. Play a game (Standard)
3. Finish the game
4. About 50% of the time, Arena will crash
5. Re-opening Arena will show the following message: "An asset error occurred during your last play session."25 votes -
15 votes
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15 votes
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Can't Sideboard
Sideboarding with Keruga has no effect.
Btw games 1 and 2, and 2 and 3, I switch cards btw my sideboard and main deck like normal. Cards I sideboarded out get drawn, cards I sided in are never seen. This is happening in ranked and in traditional standard events.
37 votes -
game crashes
The game crahes very often in every mode. I cant rejoin till the game is over. It always crashes again.
23 votes -
Stack cards blocking view of cards beneath them on screen
I just played a game where I had food tokens. I was unable to activate their sacrifice ability because an ability on the stack blocked the box for "activate ability" on the tokens.
Similarly I sometimes can't read cards that go on the stack because they are immediately covered by a triggered ability thus my ability to respond with the knowledge of the card underneath the triggered ability is hampered.
My suggestion is the ability to drag spells and abilities on the stack to a different part of the screen so permanents on that portion of the screen, or other…
24 votes -
Losing connection to server
I am having regular issues with the game freezing, and connection being lost to the server.
Sometimes the connection is regained and the game continues, other times the game recognises that connection has been lost and disconnects me from the game (can be real great when I'm losing, but real frustrating when I'm winning), other times the game stays frozen, and I often have to restart arena and lose the game.
I've tried troubleshooting the network on my end, and there don't seem to be any issues. I have a strong connection with good speeds.
44 votes -
Game Froze
Game froze. Timer not working. Only way to get out of it is to concede game. Not fair I was ahead.
47 votes -
color challenge
the fire character for the black color challenge stops working at some random point in the match and it only works again when you forfeit
12 votes -
Problema durante la partida...
Súbitamente durante la partida, no logré pasar de turno y la partida se congeló...
5 votes -
Second main phase was skipped during a ranked limited match
After combat my turn ended without a second main phase. Log attached.
11 votes -
Sudden defeat
I was playing THEROS Beyond Death Ranked Draft and both players had enough life, but when I clicked "My Turn", the Defeat message suddenly appeared. Since it was the third defeat in the draft, my draft ended there.
Can I get the gem back?67 votes -
inexistent mana
Opponent casted a 6 mana creature on turn 5 without any mana acceleration
20 votes -
Game just skipped through my turn
The game just skipped through my turn, i had a mountain and dropped a forest, went to drag the wolfwillow to play and it just skips through the rest of my turn
52 votes -
timer
My Nissa of Shadowed thoughts bugged when targeting a land. It wouldn't allow me to target anything but did again after my timer ran out. After I successfully untapped a land the games times stopped working. It kept giving me priority when it shouldn't and my opponents timer wouldn't work. The game completely froze after playing a land off scale the heights. eventually my timer ran out.
11 votes -
Counter target spell Instant cards doesent counter targeted spell
I was playing Ranked with my deck All Blue and in two ocations my cards that counter spells didnt counter at all. More over they trigger oddly: there were instants, and when i play them, they make me target the spell (that never happen before) and when i oddly target the image of the card that was visually blocked by my card and the legend <Are you sure you whant to target xx with xx?> (that never happen before) and i click YES; The spell was not countered that way and enters play and resolves. The cards i encounter this…
50 votes -
timeout
Timeout nothing to do ... unfortunately! :(
25 votes -
Niv mizzet + curiosity circumvents rules on infinite loops
As I understand it Niv Mizzet and curiosity results in infinite combo where no interaction is possible, is this not against the rules. It should result in a draw not in a win for its use.
If this isn't the case why is the Vito + Exquisite blood combo not allowed.
13 votes -
The system auto-passed my turn
After using "light up the stage" and with one mana open, the game passed my turn when I had a spell available to play. This error caused me to lose the match. "Light up the stage" hit "wizards lightning" and "skewer the critics." My one land was "ramunap ruins" and I had a wizard, "ghitu lavarunner," on the battlefield. I should have been able to cast "wizards lightning."
5 votes
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