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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9270 results found

  1. Massive lag

    I've started experiencing constant lag that can not be on my end. My speed is 50+ Mbps with a speed test ping of 20. Every action is taking ages before the game server recognizes that an action needs to take place. I have watched as it take 5 seconds between playing a scry land and the scry actually starting. This has only started in the last few days.

    This is terrible to play and I can only imagine is terrible for my opponent also.

    17 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. (Mobile) Unable to Block; Opponent Creatures Offscreen

    I was defeated in combat because my opponent's creatures went way off screen to the left and I was helplessly unable to block. I was being attacked by a 10/10 and a 4/4 flyer.

    13 votes
    3 comments  ·  Gameplay  ·  Admin →
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  3. no block function

    please for the love of god give us a block player option. sick of all the non-players and auto quitters im getting matched with. it wastes my time and gaming time.

    8 votes
    1 comment  ·  Gameplay  ·  Admin →
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  4. play draw

    +2 life on the draw
    The person on the play has a huge advantage, especially in best of one. The person on the draw should get +2 life as a countermeasure.

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  5. No gold upon quest completion

    Today, after clearing two quests in a row, in a game that resulted in a crash for unknown reasons (the game suddenly crashed when I played Finale of Promise), I fulfilled the requirements for two of the three quests I had in stock. Upon reopening the game and checking the quest progression, I noticed that the quest weren't there anymore and so wasn't the gold. In short: I cleared two quests in a crashing game and got no gold.

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  6. Opponent 100% tapped out but cast Reject

    My opponent was completely tapped out, no mana available, but somehow cast the spell Reject when I cast a creature on my turn.

    6 votes
    1 comment  ·  Gameplay  ·  Admin →
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  7. 対戦が開始されない

    プレミアドラフトにて、マッチング中画面から一切進まず、再起動したら負け扱いになっていました。
    それが2回連続です。
    参加費を返してください。

    7 votes
    2 comments  ·  Gameplay  ·  Admin →
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  8. game freeze

    game freeze on oponent's turn.

    21 votes
    1 comment  ·  Gameplay  ·  Admin →
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  9. deathtouch

    Player A had a green 4/4 with deathtouch. Player B had a 5/5 with protection from green. Player B blocked the deathtouch creature, and both creatures died

    9 votes
    2 comments  ·  Gameplay  ·  Admin →
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  10. unable to move cards to block attack

    In 1st phase of tutorial & unable to block... therefore unable to move any further in the game :s

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
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  11. Unbalanced Matchmaking Creating Poor Gamin Experience

    The matchmaking in this game has changed dramatically only after about a week of playing. I am still only Silver in Limited and have no Rank in Constructed, yet all I am facing in the General Play queue is deck after deck of full-Mythic-set meta decks. I just recently lost 8 matches in a row, switching between multiple decks.

    This is not fun.

    I do not have a stable collection yet, and my decks are mostly just piles of cards I found interesting. I don't have the ability to compete with these decks, so why am I facing them all…

    11 votes
    3 comments  ·  Gameplay  ·  Admin →
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  12. Unable to cast spells

    I was unable to cast spells that i had plenty of mana to cast, he had played terror of the peaks and when my turn came i tried to cast Lullmage's Domination to gain control of the terror of the peaks, he had 15 cards in his graveyard which reduces the casting cost of lullmage's domination by 3 colorless mana so to take terrror of the peaks i needed to have 3 blue mana plus 2 due to the casting cost reduction when i cast it and chose that X=5 i clicked auto pay and it told me i had…

    34 votes
    3 comments  ·  Gameplay  ·  Admin →
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  13. Combat priority auto pass

    It did not give me priority to cast embercleave in combat, costing me the game

    14 votes
    1 comment  ·  Gameplay  ·  Admin →
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  14. Shadrix Silverquill choose two option

    When trying to choose two for Shadrix Silverquill abilities, the option to add +1+1 counters cannot be selected. If you timeout it will sometimes select.

    9 votes
    4 comments  ·  Gameplay  ·  Admin →
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  15. I stopped getting gold and exp after winning matches

    Ive won my last 4 matches doing the play option like ive done numerous times before. Now though after i win im notting vetting gold or exp. My game name is Irahex Ravenwood

    9 votes
    2 comments  ·  Gameplay  ·  Admin →
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  16. need hand smoothing explained

    having read quite a bit about your hand smoothing algorithm, I feel that I must not understand it. Can you please explain exactly what it is and what it's supposed to do because everything I've read seems to be in conflict with what actually happens during a game , so I figure there must be something I'm missing.

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  17. couldnt exert glorybringer

    pc. i played a glorybringer, went to attack, and it never gave me the option to exert it so i could kill my opponents bomat courier.

    12 votes
    4 comments  ·  Gameplay  ·  Admin →
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  18. land won't tap

    the land farthest on the left of my screen wouldnt tap. and autotap wouldn't let me tap it either. i tried to play a 5 drop and i had 5 lands, but it wouldn't highlight the farthest land on the left to tap it for mana. i lost because i couldn't play my spell. i lost literally on my opponents turn because i couldn't play my creature spell

    77 votes
    32 comments  ·  Gameplay  ·  Admin →
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  19. Cannot tap land for mana

    I couldn't tap a forest for adding mana, it was like it doesn't exist in the game

    14 votes
    4 comments  ·  Gameplay  ·  Admin →
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  20. Bot AI in Draft is rigged

    Hi MTG Arena,

    I have read online and watched many a video when i became suspicious of your Draft Bot-AI, i recently won 3 games in a row in a draft and wondered if the rumours were true and i would get my face smashed in for the next game. Lo behold, i was mana flooded for like 6-8 turns and lost as a result. Ok, well, looks dodgy. 5th game, the Bot AI decided to just play a Ruin Crab turn 1, second Ruin Crab turn 2, and mill me for the next 4 turns till i was milled,…

    20 votes
    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues