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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9275 results found

  1. need hand smoothing explained

    having read quite a bit about your hand smoothing algorithm, I feel that I must not understand it. Can you please explain exactly what it is and what it's supposed to do because everything I've read seems to be in conflict with what actually happens during a game , so I figure there must be something I'm missing.

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. couldnt exert glorybringer

    pc. i played a glorybringer, went to attack, and it never gave me the option to exert it so i could kill my opponents bomat courier.

    12 votes
    4 comments  ·  Gameplay  ·  Admin →
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  3. land won't tap

    the land farthest on the left of my screen wouldnt tap. and autotap wouldn't let me tap it either. i tried to play a 5 drop and i had 5 lands, but it wouldn't highlight the farthest land on the left to tap it for mana. i lost because i couldn't play my spell. i lost literally on my opponents turn because i couldn't play my creature spell

    77 votes
    32 comments  ·  Gameplay  ·  Admin →
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  4. Cannot tap land for mana

    I couldn't tap a forest for adding mana, it was like it doesn't exist in the game

    14 votes
    4 comments  ·  Gameplay  ·  Admin →
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  5. Bot AI in Draft is rigged

    Hi MTG Arena,

    I have read online and watched many a video when i became suspicious of your Draft Bot-AI, i recently won 3 games in a row in a draft and wondered if the rumours were true and i would get my face smashed in for the next game. Lo behold, i was mana flooded for like 6-8 turns and lost as a result. Ok, well, looks dodgy. 5th game, the Bot AI decided to just play a Ruin Crab turn 1, second Ruin Crab turn 2, and mill me for the next 4 turns till i was milled,…

    20 votes
    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  6. Xp and challenges for mastery pass not showing up?

    When I am on the main screen of MTG Arena I can't see any of my XP progress for the mastery pass. I also can't see my daily events/challenges that give me coins and XP. Is there a limit to XP I can gain in a day or is this a bug?

    14 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  7. historic brawl decks not working

    I cant play Historic Brawl, it doesn't let me select a deck. My historic brawl deck cant be selected for some reason, it has the red exclamation mark appear on it, but when I hover over it, it does not list the problem (it does this with all of my incomplete decks too, my standard decks are fine). Non of the cards in my deck are illegal for historic brawl and the ones that are banned in other formats I've replaced with legal cards and the deck still does not work. I was able to play Historic Brawl when it…

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  8. Ranger Class bug

    I played traditinonal Standard Event.
    Ranger Class grew up LEVEL 3, but As long as I view Library, I could't see librery top and play library top creature. (sorry, Library top is Lair of the Hydra in the picture. and Japanese.)
    I played on windows

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  9. Lost connection to server during ranked match

    Connection to server was lost during a ranked match, it was not on my side, it was a server issue. my game reconnected to the menu, and my rank didn't change.
    I start another ranked match and win it, and instead of ranking up, it acted just as if I lost...
    Fix your servers please, you can't just crash me like that and then denying me the next win like wtf???

    18 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  10. I keep losing rank in unranked play. Whenever i win or lose

    After the last update I keep losing rank in unranked play. Whenever i win or lose

    48 votes
    15 comments  ·  Gameplay  ·  Admin →
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  11. Full control issues

    Playing on android. I was trying to cast mystic reflection on Hoplite. I press and hold the appropriate button to enter full control (player avatar button), I see that full control is active so I play Hoplite but the spell just resolves rather than holding priority to cast the mystic reflection. I had more than enough Mana to cast so that wasn't the issue. This happened 2 games in a row, both games I could have won if the game was working as intended. Worked fine before when using the same card on phylath, and now I can't get it…

    12 votes
    0 comments  ·  Gameplay  ·  Admin →
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  12. Valkmira bug

    Valkmira vs Battle of Remembrance: same thing as Revenge of Ravens, suppose to 1 damage from opponent source and did not. if could join screenshot it would be great.

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  13. Lands not tapping for mana

    Asset errors abound. The tap lands were entering untapped, then in the future they wouldn’t tap for mana at all. The game was lagging and skipping around.

    Attached is a photo where the game is asking me to pay one more mana but it will not allow me to tap my temple.

    64 votes
    16 comments  ·  Gameplay  ·  Admin →
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  14. unable to cast instant spell

    Unable to cast spell during combat - had mana available and the opponent did not have any way of stopping or preventing the spell.
    This cost me my tournament.

    46 votes
    8 comments  ·  Gameplay  ·  Admin →
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  15. draft loss after disconnect

    I was 3/2 in my draft game, and my opponent disconnect which sent me back to the home screen. It still said 3/2 when i came back, so I hit play and it matched me with a new opponent. I won that game, and then when I came back to the draft screen it said that i lost. it didnt even count my win, and ended me at 3/3. i'd really love to get my draft ticket back since i should be at 4/2 instead of 3/3 due to my opponent disconnecting.

    12 votes
    2 comments  ·  Gameplay  ·  Admin →
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  16. Mana???

    how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!

    21 votes
    0 comments  ·  Gameplay  ·  Admin →
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  17. Could not select card

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
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  18. Historic Brawl

    why can't I play Historic Brawl anymore? I don't understand why it's gone

    10 votes
    0 comments  ·  Gameplay  ·  Admin →
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  19. Mana ***** / Mana Flush

    Add in-game comments for players that include Mana ***** or Mana Flush since they happen so often.

    19 votes
    2 comments  ·  Gameplay  ·  Admin →
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  20. ban arena cards in standard

    ban arena cards in standard play. they are not standard cards and should not be in standard play. I wasn't aware that standard in arena was tabletop rules.

    18 votes
    5 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues